Kerala State Electricity Board [KSEB] Complaints & Reviews

I paid my kseb bill through canarabank atm card. Amount debited but my bill shows not paid

Power outages are frequently occuring in our area. Everyday they cut the power like for 8 hours. No notifications are sent about scheduled outages and if a complaint is registered, it would takes hours or next day for them to respond. As this is also the time of online classes among other essential services due to the current crisis, people's lives are disrupted. So i kindly request them to solve the problem immediately.

My consumer no.[protected], dharmaraj. P. K,
My request is that i need to get my bill information on my mobile no. Please let me know how to get my mobile no registered for that same

Consumer no.[protected]

I received a bill no.[protected] from kseb dated 4/6/2020 amounting to rs 5120/-.

My average billing is rs 2400/- for 2 months. Kseb can check my last 10 bills what is my average usage. I dont understand how this bill has doubled up.

The energy charges had shot up to rs 1000/-
The extra charges on this bill:
Fixed charges: rs 20
Fuel surcharge: rs 52.50
Dl adj: rs 1430

During this lockdown when we dont have salary for 4 months and something like this gives us a shock... What do we do? How can i pay?

From,
Tp shine
Tharamal house
Cherai po

Sir

[protected]നാം നമ്പർ വൈദ്യുതി കണക്ഷൻ എടുത്തിട്ടുള്ള എനിക്ക് ഈ മാസം വന്നിട്ടുള്ള കറന്റ് ബില്ലിൽ ഗണ്യമായ വർദ്ധനവ് കാണുന്നു. എന്നാൽ ഉപയോഗ യൂണിറ്റ് ശരിയാണെങ്കിലും കണക്ക് കൂട്ടിയിരിക്കുന്നതിൽ വലിയ അപാകതയുളളതായി കാണുന്നു. പ്രീവിയസ് യൂണിറ്റ് രേഖപ്പെടുത്തിയിരിക്കുന്നത് 26/3/20-ൽ 457 ആയിട്ടാണ്.
ഇത് 28/1/20 ൽ എടുത്ത റീഡിംങ്ങ് ആണ്.അന്ന് 881 രൂപ ഞാൻ അടച്ചിട്ടുണ്ട് ആ മാസം 290 യൂണിറ്റ് ഉപയോഗിച്ചിട്ടുണ്ട്. (ഇത്രയും വരാൻ കാരണം ഇതിന് മുൻപിലത്തെ മാസം റീഡിംങ്ങ് എടുക്കാൻ വന്നപ്പോൾ മീറ്ററിൽ ശരിയായി കാണാൻ പറ്റുന്നില്ല എന്ന് പറഞ്ഞ് ശരാശരി ഉപയോഗ യൂണിറ്റായ 42 ന്റെ ബിൽ തന്നതു കൊണ്ടാണ്)

28/1/20-to-26/3/20 ൽ വരെ 192 രൂപയാണ് ബിൽ വന്നിരിക്കുന്നത് (ഈ മാസവും റീഡിംങ്ങ് എടുക്കാൻ വരാഞ്ഞത് കൊണ്ട് ശരാശരി ഉപയോഗ യൂണിറ്റിലാണ് ബില്ലിട്ടിരുന്നത് ഇത് ഞാൻ ഓൺലൈൻ അടച്ചിരുന്നു) ഇതേ മാസം 240-യൂണിറ്റോളം ഞാൻ ഉപയോഗിച്ചിട്ടുണ്ട്
എന്നാൽ പുതിയ ബില്ലിൽ intial reading പഴയത് രേഖപ്പെടുത്തുകയും അതു വഴി ഉയർന്ന താരിഫിലേക്ക് എന്റെ ഉപയോഗം ഉൾപ്പെടുത്തുകയും ചെയ്ത് ഭീമമായ തുകയാണ് എനിക്ക് ഇപ്പോൾ തന്നിരിക്കുന്നത്. ആയതിനാൽ ലോക്ക് ഡൗണിന് മുൻപുളള മാസമായ 28/1/20 to 26/3/20 വരെയുള്ള കറന്റ് യൂണിറ്റ് 240 ൽ പെടുത്തിയും, ലോക്ക് ഡൗൺ മാസമായ 26/3/20 to 27/5/20 വരെയുള്ള കറന്റ് യൂണിറ്റ്
332 ആയും രേഖപ്പെടുത്തി എന്റെ കറന്റ് ബില്ലിൽ സബ്സിഡി അനുവദിച്ച് ഇളവ് ചെയ്ത് തരണമെന്ന് താഴ്മയായി അപേക്ഷിക്കുന്നു
എന്ന്
Tp shine

Hi
I payed kseb bill of 1600 using netbanking from hdfc account
Amount was deducted but it shows transaction failed in the site
Please let me know how to solve this
Thanks

Hi sir,
My name is vineeth paul geever. I used to get an electricity bill of around rs.2000 - rs.2500 which i pay via online (Phonepe). But, due to covid-19 situation all the family members are at home now and was assuming i would be getting a bigger bill amount. But unfortunately, the bill amount was much higher than expected, which is rs.9577.
I checked the bill amount breakdown and found that the amount as per the consumption is rs.5801 and the extra rs.3776 is for dl adj.
If this dl adj is calculated from last 2 months bill, then i have already paid that bill via online (Phonepe).
Please help me out here.
Thanks

I have made online payment for my electricicity bill for rs 3050 on 17/05/2020. Though the amount is already deducted from my account the same is not reflected in kseb payment portal. It is showing payment transaction failure. Please refund the amount.

Details

Consumer number :[protected]
Consumer name : rasha prakasan
Trnsaction date: 17/05/2020
Transaction ref:[protected]
Amount : rs 3050
Bank : canara bank, pattannur branch

Our consumer number is[protected] in the name of mr. Manoj normally they do receive bill amount nearing to 1500 to 1900 in total every 2 months. But shockingly after electricity board changed their meter on february 24th 2020. We have received a shocking bill of rs.7534/- which is unusually very high.
We believe it is a faulty meter as we have never received such a huge bill in the past. Kindly do the needful to change the meter & advise the concerned to do the needful to reduce the bill to average bill amount in the past billing.

My customer no.[protected], bill no.[protected], bill payable amount is4575, this is too much. Previous month it was only 816. I want to know how this amount comes. Is it from your irregular meter reading due to kovid. Then please let me to reduce the amount. I hope you will inform me soon the fact. Mob. No.[protected]
Thanks
Regards

M. P. Shanavas

Respected sir
Iam cheated by kseb. My bill amount for this month is 3876. Average bill amount i used to pay was around lessthan1000. Huge amount came in this months bill. I have no dues or any bill pending till this month. All family members are affected by kseb due to this fake error bill. Consumer number is[protected]. Kindly help me as son as possible. Iam attaching the bill also. Kindly clear the issue. Thanks in advance

Yesterday I have paid my kseb bill through online but my money is deducted through my bank account but today morning I got the message from kseb as the transaction has been failed consumer number.[protected]

Sir,
I am a resident of thampuran nagar, studio road. My kseb consumer no is 21906. The street light in our locality is not working since last 1 month. The working of street light is needed as it is located in a turn around the road. Since it is not working people riding vehicles are finding it difficult at the turning area.
So, kindly solve this issue asap.

Regards

Sir
My consumer no is[protected] I did payment through credit card sbi 640 rs debited from my bank account today 21/4/2020 but no messages received yet and transaction status is intiated already 640 rs debited from sbi
Payment via fedral bank
Is the transaction is successful

I have made online payment for bill on 28/03/2020 and 30/03/2020.The money got deducted from bank on these two attempts but the bill payment was not successful. My account at https://wss.kseb.in. is not showing as bill is paid. Please credit that amount back to my bank account or make the bill paid

Bill details:
C# :[protected]
Bill#:[protected]
Bill amt: 650 (includes two days payment)
Section: Pathanadu
Consumer: Annamma George

This is to file complaint against the irresponsibility of the local government of kottiyur grama panchayat to make sure street lights of chungakkunnu town are maintained or switched on appropriately without causing inconvenience to the people of the locality.
Though there are number of street lights available near the town area, people, especially the authority do not find proper arrangement to make sure that lights are on in the late evening as well as in the early morning. This causes inconvenience to the travellers and pedestrians. Please take necessary action immediately. Irresponsibility of the government shall be condemned as it is a misuse of the public property as it is constructed already and is not manage properly. This is really a question of right and human rights of people who pay tax and vote for the government to come into power.

Sir,
My consumer number is[protected]. My bill amount is 1153/-. I tried to pay the bill through kseb quick pay, the amount deducted from the bank account but the payment was not processed and didnt get a receipt. It showed 'redirecting to kseb1' for 20 mins but was not redirected and it showed page error.
I checked the dues again and it still shows rs.1153/-. How will i get my payment cleared. Please do the needful as soon as possible.

My consumer number is i tried to pay bill on online bank transcation on south indian bank app. But due to bad net work condition the transcation failed but debited the bill amount on account. The same time kseb online transcation shows failure status. So please clarify the amount goes to where or refund to my account? Please replay to my email [protected]@gmail.com thanks and regard. Vivek

Dear sir i am chester from kseb. Because the bill is so high. I will attach a photo of the bill. The position dladj above 9000 is not correct. We have paid every billeting now. We were not here about 7 moths. At that time they took above 1300. We are here from december. How this amount came they cannot explain from kseb. Please do the necessary action to solventerem problem
Thanks in advance
R. Chakupurakal

My consumer number is[protected]. I have paid my bill online through kseb web self service portal. The amount has been deducted from the bank account. But the portal is showing as transaction failed (See screen shot)
Please note that the due date was on 24/12/2019.
But i paid the amount on 25/12/2019.
My email id is [protected]@yahoo.com