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Kerala State Electricity Board [KSEB]
Kerala State Electricity Board Ltd.
Customer satisfaction rating: 21%
261
COMPLAINTS
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Kerala State Electricity Board [KSEB] Customer Care

Website:
Address
Vydyuthi Bhavanam, Pattom
Thiruvananthapuram
Thiruvananthapuram District
Kerala
India - 695004

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
352
down
155

Customer satisfaction rating
21%
Complaints
261
Pending
0
Resolved
55
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So far so good - The company responded to our notifications and is working on resolving complaints.

Kerala State Electricity Board [KSEB] related photos (48)

Kerala State Electricity Board [KSEB] Complaints & Reviews

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C
Thiruvananthapuram, Kerala
Sir, I am C Malini resident of house no. KP XI/254, CRA-30, Chittalloor Road, Ambalamukku, Kowdiar P O, TVM-3. The energy meter connected to consumer no.[protected] is not working last one year because of that we are paying huge bills. I have reported and various followup in this regards no action has been taken so far.Kindly look onto the matter to replace the meter and adjust the excess bills which I have paid. Thanking You, Yours Sincerely.

Complaint Status


[Jul 23, 2015] Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.

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    Dear Sir / Madam,

    It is with high dissapointment that as a consumer who pays my electricity bills always on...
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    This is on behalf of residents of parimadam, New Mahe, pincode-673311. Dear sir, Its disheartening when we pick up the phone to call & register a complaint with your chokli office, they hardly pickup the call or mmost oof the tym keep the phone hung. When we are lucky that these guys attend the call, They give crap . 5 days back had a rainfall & power went offoff in the middle of d night & it never came again, not until this second . I was lucky that KSEB guys pickpicks my call after 2 hrs of trying & the reason wat they gave was a line is broken .. What is their job then ? What are the assistant engrs doing? How can they be so irresponsible when an area doesn't have a power supply for a straight 5th night?? I request the top officials to immediately investigate into this matter & pprprovide justice to the people of parimadam.

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      S
      Thiruvananthapuram, Kerala
      I had complained earlier too. KSEB should be scrapped and made into a private sector ent. Complains against them are never addressed, why. Such a stupid worthless organisation should not exist.staff are uncommunicative, consumer is left wondering why he should pay the bill. I will be utilising my own power very soon, can never depend on this stupid and thrash organisation.

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        S
        Kodungallur, Kerala
        This is to inform you, our kseb office station located in Pazhayannur, Thrissur, 680587, code-5719 land phone number [protected]...
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        Residing Near LNCPE (LNCPE electrical line), karyavattom, trivandrum, kazhakkuttom section, section no: 4521), consumer #::19495....
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        P
        Lucknow, Uttar Pradesh
        Dear Madam/Sir Subject : Disconnection of Electricity Connection Without any intimation Ref: Consumer No-2159 Electrical Section...
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        I would like to inform that Kerala electricity board, chattiparamba, Malapuram district has installed one transformer near...
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        S
        Mumbai, Maharashtra
        sir, എന്റെ പേര് ലത എന്നാണ് എന്റെ കന്സുമർ നുംബൂര്[protected] എന്നാണ് കഴിഞ്ഞ ആര് മാസത്തോളമായി എന്റെ എലെച്തൃസിടി ബില്ല കൂടുതലാണ് ബോർഡ്‌ എഴുതുന്നത്‌ കാരണം എന്റെ വീട്ടിൽ വെച്ചിരിക്കുന്ന മീറെർ പ്രവര്ത്തിക്കുന്നില്ല എന്നാണ് ബോർഡ്‌ അധികൃതർ പറയുന്നത്. ഇതിനെ തുടർന്ന് ഞാൻ പലതവണ സൂപ്രണ്ടിനും മറ്റു സെച്റ്റിഒനിൽ ഉള്ളവര്ക്കും പരാതികൾ നല്കിയിട്ടും നാളിതുവരെ യാതൊരു ബഹളവും ഉണ്ടായിട്ടില്ല, മാത്രമല്ല കൂടുതൽ തുക ഈ മാസം വരെയും കൊടുക്കേണ്ടതായി വന്നു. ആയതിനാൽ ദയവു ചെയ്തു മീറ്റർ മാടിവയ്ച്ചു തരെഉവാൻ നീക്കമുണ്ടാവനമെന്നു താഴ്മയായി അബ്യര്തിക്കുന്നു . എന്ന്, ലത ജി ടി സി 80/ 1644, മതിലരികത്ത്‌ വീട്, ബാലനഗർ വെട്ടുകാട് ടി ടി പി ഓ, തിരുവനന്തപുരം 21 ഫോണ്‍ : [protected]

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          A
          Palackattumala, Kerala
          Dear Sir, My name Komalavally and am residing Aymanam village, (Kottayam -Dist Kerala- State). My Consumer Number is 13027...
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          A
          Kottayam, Kerala
          This is from S. Sasikumar, Ashadam, Padinjarenada, Kottayam-686016, Kerala. The electric energy meter is not working since...
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          T
          Nov 6, 2020
          sir, street lights from Feroke (calicut) underbridge to Pottichiri bus stop on feroke- karuvanthiruthy road are non functional....
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          [Resolved]

          J
          Chennai, Tamil Nadu
          I am residing under moolamattom electrical section. Here, near kannickal post office have a kseb transformer. 5 months ago a traveller hit this transformer and cut one of the two pillar's of this transformer. Now the transformer hanging electrical lines. Several times inform this subject to kseb officials but do not take any action. There for 1, must be take immediate action regarding this subject. 2, enquire which action take by authority against vehicle for maintaining loss due to accident
          transformer hanging electrical lines
          Complaint marked as Resolved Aug 14, 2020

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            [Resolved]

            A
            Kottayam, Kerala
            The are lots of difference in the various charges shown in the Electricity bill prepared by the spot biller and the one shown in the online payment facility. The various charges shown in the paper bill does not add up to the actual amt required to be paid. For the last few months I have been using the online facility for payment of the bill, but every time I see that the figure shown in the online bill is less than what is shown by the spot biller. I see this as a very serious matter and request your department to inquire into this matter for proper rectification. My consumer No. is[protected] of Kottayam (East)-code 4635. S. Sasi Kumar, Ashadam, Kumaranallur P.O., Kottayam 686 016- (mob. phone- [protected]
            Complaint marked as Resolved Aug 14, 2020

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              [Resolved]

              A
              Thiruvananthapuram, Kerala
              i am balachandran nair and i am living in kilimanoor.Here we dont get continuous power supply.When we call KSEB office, they dont respond to telephone calls.I think they disconnect telephone with intention at that time.If they attend phone, they dont say what is real problem and misbehave to consumers.my consumer no is 10865 and area code is4535.I request you that make an immediate action against this problem.
              Complaint marked as Resolved Aug 14, 2020

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                Consumer no:13052 Name:manoj Section:KURICHY, KOTTAYAM Complaint is already registered at KURICHY elecricity board. During...
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                [Resolved]

                N
                Hyderabad, Telangana
                Dear sir I am a resident coming under kseb tripraytriprayacon.no.672 triprayar with con.no.6722. I have planted a rare variety of yellow bamboos which grew a good height quite away from electric lines. On 14 10 14 the employees of kseb destoyed them against my protest aand behaved arrogantly.nearrogantly.necarrogantly..necessary action may be taken to prevent ssucsuch unlawful action in futurfuture aand award a compensation of rs. 1000. Thanking you. T.R.Namasivayam, eWimSajana, Nattika, Thrissur Dt
                wantonly cutting harmless trees in the name of electrical safety
                Complaint marked as Resolved Aug 14, 2020

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                  [Resolved]

                  sir, me residing near trivandrum medical college. first issue...i had received my electricity bill 2 days back...i thought i will pay it before its due date and i went to the office today.when i reached the office the cashier reported that my bill no. has not been entered in the system and he told me to go upstairs and inform at billing section abt it.when i reached there one officer told me that i cant pay the bill today since the entry has not been made and told me to come after 2 days..That was a bad experience for me as i am 8 months pregnant and took the pain to reach there and pay the bill as early as possible before they cut my electricity supply. second...i wonder why there is no online facility to pay the electricity bill in a city like trivandrum with ulloor section.One time by not knowing abt this i had paid my electricity bill online but that was not accepted and few days after at the correct day of due date one person came to my home and cut my power supply.this is the reason i thought of billing early this time and they didnt consid me at all...this is a shame to the kerala govt..
                  Complaint marked as Resolved Aug 14, 2020

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                    [Resolved]

                    R
                    Chennai, Tamil Nadu
                    Sir. This is to inform you that I am residing in Vayanakam under KSEB oachira, kollam district. My consumer number is 13892. I have applied for meter shifting to my new house and also paid the amount 433 Rs on[protected]. But until now I didnt get any response from Kseb oachira. The meter is placing in very dangerous place and chances for accident in heavy rain . So I approached kseb and requested to report the complaint in complaint book. But the staff did not allow me to report on book. So I report you this complaint by online. So, please take immediate action on this matter. Regards, Retheesh
                    Complaint marked as Resolved Aug 14, 2020
                    sir, my name is satheesan nair, my consumer no-9360, at kseb kadampanad section, from 3 month my electrical meter not working, i am made more than 10 time complaint at kadampanad section office, still nobody attended, my complaint and replace the meter, but every month i am receiving very higher bill, presently one person only using the power. this situation who is the responsible to take the care of my problem .

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                      Dear Sir,

                      I have applied for the new connection and paid the amount in the 1st week of July and now it is...
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