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Kerala State Electricity Board [KSEB] Complaints & Reviews

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Updated: May 1, 2024
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So far, so good. Kerala State Electricity Board [KSEB] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Kerala State Electricity Board [KSEB] will keep up the work and continue to help more customers with their concerns even better 🤝
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Kerala State Electricity Board [KSEB] reviews & complaints page 11

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R
Rajeev P
from Noida, Uttar Pradesh
May 21, 2019
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Address: Shoranur, Palakkad, Kerala, 679123

Ganeshgiri mechirath kunnu line supply is very unstable for weeks now. Power coming and going very frequently without no good reason. Within one hour power will come and go many times.
As a consumer i tried all the ways to bring it to the attention of kseb.. Call.. Complaint registered.. Etc.. But still no solutions. They are simply saying something is causing mainline to trip we are looking.. Days gone still no resolution and they are not even taking it seriously. I dont know which door i should go to resolve this and atleast enjoy a stable connection. Please help
Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
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I am really very disappointed with this KSEB. In September 2018 we shifted in to Kerala, I don’t know about this type of problems before, the climate is very hot and even fan is not running properly due to low voltage. Very horrible condition of electricity. I wish reliance or Tata should come to Kerala and take electricity management.
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    R
    Rocky bhai don
    from Mavelikara, Kerala
    May 17, 2019
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    Address: 690542

    Respected sir /madam
    I am residing at adinadu village
    On behalf of them i would like to retriev your intrest in voltage variation (Persistant low voltage) at peak hours
    Even 3 phase users has similar complaint
    For the past 1 month
    We readily know the reason of high usage
    And current shortage but its so much diffiicult to cope up with this summer with ramzan on going
    Pls do the needfull
    Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
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      W
      Warrierr
      from Thrissur, Kerala
      May 9, 2019
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      Address: 680007

      The street lights in our area, friends avenue, kadavaram road and golden valley, vadookara, thrissur district (Pin 680007) are not working for the past one month. The residents of this area made several complaints, but the electricity board has not done any repair work. When complaints were made during day time they say that they have already repaired the street lights. When complaints are made at night they say that they will check it the next day. But so far they have not done the repair work. The street lights burn for a few minutes and then goes off. This is the routine for past one month. Please repair it as soon as possible as it is very dark at night in this area and there is street dog menace too.
      Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
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        Y
        Yadu.adoor
        from Mumbai, Maharashtra
        May 3, 2019
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        improper behaviour of the staff on phone call

        Address: Pathanamthitta, Kerala

        I have been registering a complaint at "adoor kseb office, pathanamthitta district, over phone, regarding power failure in the line to my home. The staff was asking for phone number. The number which i first gave was wrong and that person who i was talking with between 2.15 pm to 2.45 pm was behaving too rude on the mispelled phone number. He even hung the phone on without listening to the details.
        Very disappointing to see such arrogant...
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        Z
        zaffiee!!! pubg noob
        from Ernakulam, Kerala
        Apr 27, 2019
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        Address: H.no20/1860c, Konam road, palluruthy, Ernakulam, Kerala, 682006

        This is been so much a normal human can take they are so irresponsible to there work as we contact them why the current is been turned off the receiver of there phone is kept aside.. And if at all they speak.. They use bad language it's been to far for us to suffocate we have all the rights to know what is the present condition or the status of the power supply. But they behave that as if we are there slaves it's happening all the time no1 is bothering to look on the issue.. I humbly request all the officials to take necessary action against them.
        It's happening in kochi thangalnagar
        Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
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          R
          rosycify
          from Mumbai, Maharashtra
          Apr 26, 2019
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          Address: Pullad Chengannur Kerala, Pathanamthitta, Kerala

          Humbly request you to please improve electricity supply on pullad, area which suffers horribly.. People are suffering due to frequent power failure and low voltage issues every day without fail.
          In addition, kseb officials donot pick up customer care numbers or keep it in busy tone to avoid calls.

          Please take necessary strict immediate action to redress my grievance.
          Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
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            P
            praseedg
            from Delhi, Delhi
            Apr 26, 2019
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            electric post and stay wire without permission

            My name is praseed. Without our permission, kseb had installed a post in front of property wall and the stay wire for the same was connected inside the property area.

            Now, we are planning to construct a house in the plot and kseb personnel is not allowing us to remove the stay wire from our plot.

            Kindly let us know the steps to be initiated in this complaint...
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            S
            Sujith Balan
            from Delhi, Delhi
            Apr 26, 2019
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            Address: Maruthayoor PO. Palayoor house, Thrissur, Kerala, 680507

            I am a resident of pavaratty, maruthayoor panchayath, 15 th ward, house numbers such as 34, 35, 35a we the residents are facing frequent power cuts without prior intimation since past six to eight months (Mid july 2018). Mostly we call up the nearby kseb office, they always have some excuse or they won’t pick pick up the call. And every time i ask as to when the power would be resumed they always answer that it cant be said & always noticed arrogance in their way of communication.
            These power cuts occur during daytime (From 10 am to 5 pm) as well as night time. Its causing great inconvinience to all the residents especially during this hot weather conditions.
            We have never delayed any single payments to the electricity board until now, so requesting a humanitarian consideration. Kindly look into the matter and pls take necessary actions.
            Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
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              A
              Arjun Padiyil
              from Delhi, Delhi
              Apr 13, 2019
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              Address: Kasaragod, Kerala

              Respected sir,
              This complaint regarding low power supply at our village. Sir in my village last 2 years we are facing a very low power supply in feeder. My father is a farmer and he can't do any farming here because of low voltage he can't operate motor pumb for water supply same like my father here many farmers are facing same problem. While exam times most of the students facing same issue they can't study in night times because of low voltage the lights were not efficient for reading. We given several complaints to authority but still they giving negative answers to us. Sir we are humbly requesting please do anything otherwise my village become dark in future.

              Consumer id :29840&24924
              Section : mavungal

              Respctively
              Arjun
              Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
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                A
                Arjunpadiyil
                from Delhi, Delhi
                Apr 12, 2019
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                Address: Kasaragod, Kerala

                Respected sir,
                Iam staying in a village located in kasargod district named mutticheral. Sir, here we are staying more than 100 families and last 2 years we are facing voltage shortage in our village my father is a farmer and he can't do any farming here becouse of shortage of voltage here we can't operate any electronic items mainly motor pumb as a farmer with out motor pumb he can't do anything here same like my father many farmers staying and many students are here in night time they can't switch on the light also they were struggling to study in exam times. Many times we are given complains to authority but still negative response from their side. We are humbly requesting sir please do anything here otherwise my village become dark in future.

                Consumer id :24924&29840
                Section : mavungal

                Thanks & regards,
                Arjun
                Mutticheral
                Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
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                  A
                  astin edward
                  from Noida, Uttar Pradesh
                  Apr 3, 2019
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                  Address: Thiruvananthapuram, Kerala, 695301

                  Cash debited from account yet bill not recieved.

                  A/c xxxx is debited by rs. 1140.78 for techprocess[protected] behalf of kseb wss through net banking. The internet banking reference number is
                  [protected]. Transaction on 03/04/2019 at 09:03 a. M.
                  Kseb bill not received.
                  The transaction id is[protected].
                  Kindly refund the same amount. Thank you.
                  Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
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                    N
                    Nshan26@
                    Mar 6, 2019
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                    Address: 679325

                    Kseb perinthalmanna region doesn't care about the power distribution anymore. I tried complaining their head office but no use. We are having issues with our transformer for years now. They only care when it comes to bills. Please do something about this or i'm going to court. Im a software developer i'm having all kinds of issues because of this.
                    Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
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                      V
                      Velayudhan Parakkattu
                      from Angamali, Kerala
                      Mar 3, 2019
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                      Address: Ernakulam, Kerala, 683112

                      The street light in and around choondy junction, a. M. Road, under town section of kseb aluva is at present scheduled as 6.20 pm to 5.50 am ie., before 40 minutes for sun rise. Due to this timings, hundreds of persons including senior citizens are unable to use the roads under darkness for their morning walk as well as the devotees going to churches and temples around choondy junction. Even after repeated requests, the concerned authorities are failed to correct the timings arranged through the automatic timer fixed at choondy junction, till now. I request that araangements may please be made to change the street light on and off timings as 6.30 pm to 6.30 am without immediate effect.
                      Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
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                        M
                        msabithpz
                        from Ernakulam, Kerala
                        Feb 20, 2019
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                        Address: 673315

                        Sir, i am facing a very low voltage issue from the date of my connection establishment (3years). The issue is rectified as overload in distribution line and transformer implementation is pending for long time. I am not getting a proper communication from the a. E, atholi division. Please look in to the issue and do the needful. If there is no solution for this i have to go through consumer forum since i am suffering the issue for the last 3 years. My consumer number is[protected]...

                        Rgrds,
                        Sabith
                        [protected]
                        Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
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                        No information on power off
                        No calls attending
                        No online bill payment
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                          S
                          shk699
                          Feb 14, 2019
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                          stay wire installed in front my house

                          Dear sir
                          My name is saleem., there is a kseb stay wire installed in front my house and inside the property wall and the stay wire for the same is connected inside the property area.

                          Now, we have constructed a new house and still not moved in to it, we will be moving to that house in two months time and we have small children, and stay wire is coming exactly in front of the main entrance of the house, after meeting...
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                          Rachel63
                          from Nadapuram, Kerala
                          Feb 5, 2019
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                          Address: Thrissur, Kerala, 680751

                          One of the electrical posts in placid avenue, nadathara has no street light since 3 years. Despite complaining to kseb and others, no action has been taken till date.

                          Since the frame of the light is missing, kseb says its thrissur corporations job. The local councillor mr shashidharan gives different excuses each times. Sometimes he says there is no budget for it and sometimes he says the frame is not available.

                          Will someone look into this issue and solve it for us
                          +1 photos
                          Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
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                          Made the electricity payment today. But did'nt receive the confirmation bill. Cash is debited from the bank account.
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                            Muhammadali M.S
                            from Hyderabad, Telangana
                            Dec 4, 2018
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                            stay wire inside my property

                            Address: Ernakulam, Kerala, 683561

                            My name is sajitha. Without our permission, kseb had installed in front of property wall and the stay wire for the same was connected inside the property area.

                            Now, we are planning to construct a house in the plot and kseb personnel is not allowing us to remove the stay wire from our plot.

                            Kindly let us know the steps to be initiated in this complaint....
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                            Amrutha Jayakumar
                            from Kunnamangalam, Kerala
                            Nov 29, 2018
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                            Address: Kottayam, Kerala

                            Respect sir,
                            I am amrutha jayakumar from kottayam. I am a consumer of kseb pallickathodu kottayam district. My complaint is low power supply which we are facing for around 1 year, and for this 1 year we are constantly complaining to our pallickathodu supply office but the officials are not giving much concern to our complaint. The main issue of this low power supply is because of a poultry farm in our village it's consuming much greater amount of current supply. Because of that single farm we a whole village is facing a great issue. I patiently request the authorities to take some sort of relief to our problem. As a consumer of kseb, who has paid the security amount and regularly paying the bills, i request the authorities to solve our problem. This is a humble request.
                            Thank you,
                            Sincerely amrutha
                            Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
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                              ജ
                              ജൈവ ക്യഷി വികസന കേന്ദ്രം
                              from Changanacheri, Kerala
                              Nov 28, 2018
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                              Address: 686537

                              From
                              Shyla binu
                              Trikodithanum
                              കോട്ടയം ജില്ലയിൽ, ചങ്ങനാശ്ശേരി താലൂക്കിൽ ത്യക്കൊടിത്താനം elc. Office ൽ ഞാൻ ഭവന നിർമ്മാണ ആവശ്യത്തിനായി വൈദ്യുത കണക്ഷന് അപേക്ഷിച്ചിട്ട് ഇപ്പോൾ 12 ദിവസമായി. 22/11 ന് ഫീസും അടച്ചതാണ് ഇന്ന് 28/11 ആയിട്ടും എനിക്ക് കണക്ഷൻ ലഭിച്ചിട്ടില്ല. ഇത്ര അനാസ്ഥ കാട്ടുന്ന ഒരു kseb office കേരളത്തിൽ വേറെ കാണുമോ എന്ന് സംശയമാണ്
                              മറ്റു പലയിടത്തും അപേക്ഷ കൊടു ത്ത് 24 മണിക്കൂറിനകം കണക്ഷൻ കിട്ടിയിട്ടുണ്ട്. മല്ലപ്പള്ളി. Office ൽ അപേക്ഷ കൊടുത്ത് 2 മണികൂറിനകം വന്ന് കണക്ഷൻ തന്നിട്ടുണ്ട്.അങ്ങനെ ആത്മാർത്ഥതയുള്ളവരുമുണ്ട്.
                              ഇത്യു പോലെയുള്ള അനാസ്ഥകൾ ഒഴിവാക്കി ഒരു നല്ല സേവനം പൗരൻമാർക്കു നൽകുവാൻ ത്യക്കൊടിത്താനം office ഉള്ളവരെ പ്രേരിപ്പിക്കുവാൻ ശ്രമിക്കുക.
                              Dear shyla, the estimate for service connection (App no.[protected] has been approved on 22-11-18. Please pay rs.4054/- at any kseb section office to further process your application
                              Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
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                                S
                                Simi R
                                from Munnar, Kerala
                                Nov 9, 2018
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                                Address: Thiruvananthapuram, Kerala, 695020

                                Yesterday my husband met with accident in mudavoorpara, near balaramapuram, trivandrum • due to road widening works there were no street lights so that he is unable to see the dog crossing. This is a common incident happening in that accident prone area. I don't know where to go and complaint regarding this. So i request you to take necessary action to save life of common people.
                                Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
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