Kerala State Electricity Board [KSEB] Complaints & Reviews

, Iam a consumer of pujappura sub division and residing at akshayanagar, of neeramankara locality. the street lights in our colony are not working for the last 5 days. complaints have been made with the the sub division almost every day.it is doubted that there is some problem after cabling work was carried out in thetransformer in front of yamuna nagar (behind nss college). approach sankar nagar road from tvs junction.

Actual Meter Reading date varies by about 4 days “Up or Down” than the billing date. Hence exceeding some slab limit marginally when ‘Up’, having to pay unduly more charges (for more than two months), where as we loose some units when ‘Down’ and the cumulative effect becomes more than bearable amount even if we try to control electricity usage.

Since your billing system do not have averaging and sum up for ‘2...

Dear sir/madam
I recently payed my kseb bill through tech process payment on 16/01/2017, the online bank translation deduct amount from my bank account(state bank of travancore ), the same time kseb online translation shows failure status (photos attached ).so please clarify the amount goes to where or refund to my bank?
Please reply to my mail.[protected]@gmail.com
Thanks & Regards
Shahir

Hi Sir,

Since 22 years we people were suffered because of small walking way. There were no auto will come. The street was full of pit. And the family were in front of the street was not ready to give their portion of land for making street better. Because of these many reason people there were suffered alot more than 22 years. Right now am 25. We all people recommended ward members and all for many years. But was no development. Thanks to god before 2 years back our street got little development and the front family gave some portion of land for the street. Perfectly an auto or a small car go on that way. A new home constructed there recently. 4 days ago for them elctricity people have placed electtric transoformer on this way without informing other people. Placed informing people is not a matter but they laced on the street because of that no auto or car cant go inside. And the lady opposit of that transformer is not ready to give portion of land as a compensation . So these vehicles can go easily. Around 15 families are staying after this new transformer. Each family has atleast one senior citizen. When they placed electric post nobody was there. most of the people there is going for job. They are not educated and normally living people. After this they all went to elecricity board and filed a complaint on saturday. yesterday a person from authority came and scold them very badly by supporting transformed placed family. He asked for the people Is light is necessary or way is necessory. Of course both are necessary thing in the world. Everyone were tried to convince him about need of way they want. Actually this lady has different way. She has no walking way with our root . She has backside way that is her actual way . She shouldn't use this way actually. The way she has to use actually is in front of her sisters home. Thats why she chose our way to place transformer.
Anyway thats is not our matter. We need way not only to walk but also to use vehicles. Today or tomorrow anyone have a chance to have sudden disease that time nobody can help us. Life is more important that light. We are afraid of our future. We had a bad experience before with the same situation when we had no way for vehicle. This lady influence authority and now we people are in trouble. We are still believing that the law will help us. Please do some action against this and help me poor people over there. Am posting this from mumbai . am here for job. This is my contact nu number [protected]. Shaniba Shanif

Dear Sir,
Consumer No. & Name[protected]KARUNA, Kilimanoor KSEB Office

Our Home electricity meter is not working properly for the last one year. We complained to KSEB Kilimanoor-Br last year. But they told, meter is out of Stock when we given complaint and same they told last week also. and they are giving average bill amount {ie, between Rs.500 & 600), Last month bill is Rs.522/-. 4 people were stayed in my home till last year, thats why electricity bill was same as above said amount. But now
there is only two people is staying in our Home, my mother & grand mother.
They do not use more electricity. We cannot afford the this much amount of Electricity bills.
So I hereby requesting you to kindly change the meter and give actual bill.
Thanking you
With regards
Dineshkumar JK
Phone No. +91-[protected]
Email ID :[protected]@gmail.com

Consumer No;[protected]. on 26th December I heard Loud noise in my right side of the house. That was the contact of ht to Lt lines due to the wind. In that time washing machine, s p c Board burned .The company demanded Rs9800 to repair them. So I demand the amount from you due to your fault comonsation Thanking yo George p p Pynadath 'Karukutty [protected]

I am jayaram from Thalassey and my complaint is somewhat similar to the one given by another consumer as given in the following para. The problem was being highlighted for years on end. In between the technicians who attended to the complaint said main switch is having problem. So I got it replaced by a new one. But the problem persists. This problem mostly arises at strategic intervals and also when one needs the supply badly to operate an important gadget. So apparantly somebody is monitoring the usage and tampering with the supply to make nuisance etc.
Hope the management will study the issue and come out with a solution at the earliest. Also we need to identify the culprits if any to avoid further recurrence of the issue. Hope the service provider will not combine any kind of silly considerations with the quality of supply and leave the matter unresolved.

Kerala State Electricity Board [KSEB] — Power going off and on
Je Jerryfr on May 6, 2016
I am from Nallezhuthumukku, Chavara, Kollam. Residing near Minister Shibu Baby John's Office in Chavara. Here the power goes on and off for more than 30 time a day. Its like off the on after a few seconds then again off (continues three four times) then again in the evenings the same repeats.Looks like some one is playing with it. When we call the office sometimes they answer and say that they don't know the reason. It has been happening to be precise 4/6/2016 it was really bad. This issue is creating problems in our electronic systems like fridge, TV, Music System, Computer etc...

Sir, i am residing in a place named othara which comes in pathanamthitta district. The electrical section comes under vennikulam and the its eraviperoor panchayat ward # 11. The nearest transformer is at kozhimala.
The street lights are not working for 6 to 8 months and only 1 in 15 lamp posts does work at times. Had complained about it several times to electricity board, panchayat member and even the line man but all goes to deaf ear. No body has ever done anything to make the street lights work. After the sunset its very difficult to walk thru the road as there are lot of stray dogs and robbers hiding around for theft. Can someone really take an action on this to sort out the issue. The residents at this location (Punnaveli turn area) are ready to donate bulbs or any kind of help but no body is ready to get the issue sorted. Kindly to the needful. Contact[protected], [protected]@hotmail.com

I Aneesh K S, with the permanent address Edayattu veedu, Karthika, Nandikulangara, Mannam P O, North Paravur (Consumer No: is[protected] under Mannam - Code: 5736) have not been staying in the mentioned address for past nine months. During my visit to hometown on 22.04.16, it was found that the energy meter display is not working and the same has been complained to KSEB Mannam on the same day itself. In the Bill No:[protected] dated[protected], the meter reader has noted that the meter is faulty due to NO DISPLAY in the meter and the bill was charged higher than consumption. Till now the energy meter is not replaced. Though we are not consuming even a single unit of electricity, meter reader is noting an average consumption of 236 units (for past three bills) and because of that we are forced to pay huge bills. I have reported the same repeatedly and did various follow up in this regards, but no action has been taken so far. Hence I request you to review the situation and take necessary initiatives for replacing the faulty energy meter immediately so that I may pay only for actual consumption.

I stay at thaivila which is under the Peyad KSEB section. We are frequently facing power interruption in this area. This is much for frequent in the past 3 days where the power comes and goes. The saddest part is that the phone at KSEB Peyad section is never attended and we always get a busy tone despite calling multiple times.This is the most irresponsible section catering to the needs of public and their service is pathetic. We doesn't expect a favourable action; however we pity ourselves to be paying taxes and monthly current bills and ending up leading a miserable life.

I am a consumer of Mannuthy division, consumer number being[protected]. I am working at State Bank of Travancore, , Thrissur. This time the bill obtained was like a fax copy. The letters are fading not easy to read. Day by day the letters are not able to read. It is very patheic, for troubling the complaint like this. We are paying fixed charge, Meter rent, etc above the actual consumption charge. Is there any right for the consumer to get a readable bill. regret to note that the rate of charge for the consumption and the services rendered by the KSEB is in inverse proportion. If possible make an alternative arrangement..

Corroded steel electric post of kerala state electricity board at kadayilmudampu road, moonamoodu, vattiyoorkavu in dangerous condition. Post number vk/vv/117/11. Please replace the post immediately to avoid a big accident. The first complaint was registered on[protected]Id[protected]). Please note that the nearby three more posts are also damaged.

To change an electric post in a panchayat road standing in the road.. I have already submit a complaint..
With complaint id : [protected]
What is the procedure to change the electric post standing in a panchayat road.. Pls urgently take necessary steps.. It is very dangerous place it is standing.. Response the matter very immediately to avoid situation.....

I am a resident of HARITHAM, THIRUNALLUR PO, CHERTHALA, ALAPPUZHA DISTRICT, KERALA-688541 and having an electricity connection consumer number 11161 in the name of Gopalakrishnan Nair. Since two years the old type of electricity meter of my house is not working and I am depositing the electricity charges as they are charging the amount coming in his mind at the time of placing/writing bill by the meter reader. Due to which I have submitted a written complaint against this for new electronic meter to Asst Engineer Electricity sub division, Cherthala two years ago and frequently I requested to AE and other staff like Sub Engr, Billing section etc., personally while I was on leave as I am serving in defence service and now posted in Leh-Ladakh region which is about 13000 ft High Altitude but neither meter has been changed by them till date nor to fix a minimum charges ie. 200/- to 300/- pm. The meter reader does not complaint submitted to AE till date and he threatening to me or my relative to deposit the amount against electricity bill would be floated by this office, otherwise electricity connection be disconnected without any pre-information. I have so many times requested to replace the meter or give a minimum charge between Rs. 200/- to Rs. 300/- per month but they have told me that meter is now not available. Therefore, please take necessary action and instruct to them replace the meter immediately.

Thanking you sir.

My consumer number is[protected] and my bill no:[protected]. I had paid last month electricity bill by[protected] of rs 1315.00 through Online. In my home, my old mother is the only person staying right now. Today the KSEB employees came to my home and simply disconnected the connection by saying as we haven't paid the Bill!!!. After that while I enquired, i got the information as though I had paid the bill, I havn't paid the AnulACD and thats the reason to disconnect. If that is the case, while disconnecting they should tell that clearly, instead of saying as we didnt payed the bill.This is really humiliating . Without any notice they are disconnecting even not a humanian considerations

My name is sanid and my consumer no.[protected]. There is no power supply in the night time between 10:00 to 6:00.The customer care is not effective.When I called the office they are not ready to check the problems.as per them they cannot do anything in the night.This is a continues issue and they cannot find the way to solve the issue for permenant.

We cannot sleep in the night with my kids ans pregnant women.

I am saritha k. i lives in parappanangadi municipality. i am a consumer of kseb (section : parappanangadi [ code : 6575], consumer number:[protected]. my address is printed on the bill - ' saritha. k d/o kalakrishnan n '- is wrong. please change it to ' saritha. k d/o v. balakrishnan '. please change it before next kseb electricity bill came....

Consumer no. 12507, puduppariyaram section, olavakkod, palakkad, kerala
Stay wire was cut and service wire with power lying down on watery surface from 05/06/2016. when contacted puduppariyaram office, they asked to buy stay wire and contact again. when contacted again after buying stay wire, they told that they have got lot of other works to do and would be coming only after that. since live service wire is lying on watery surface, danger of getting shock. please do needful.

Sankardas. k

Submitted all papers, paid the required money and inspection cleared by KSEB, ponkunnam for ownership change of consumer number[protected]. Three times promised that next bill will be with change in name. Nothing happens.

I am working in Oman from 10 years with my family, so nobody is staying in my own house in Kerala and it is locked. Now I am facing an issue because of an electric pole fixed in front of my entrance gate without any prior notice. (Attached photographs for the reference)
I check with Electricity board and they are explained that they changed Existing pole due to the new requirement of 11 KV line.Now they fixed new pole in front of my gate and previous post was approx. 1.5 meter apart from the new pole. Also explained to me that some trees will get disturb if they put the pole same as old location, and giving like that unjustified reasons.
I believe somebody made this blunder mistake purposefully and asking money from me to resolve the issue.
please take action to remove the new pole fixed in front of my gate as immediately