Kerala State Electricity Board [KSEB] Complaints & Reviews

Actual Meter Reading date varies by about 4 days “Up or Down” than the billing date. Hence exceeding some slab limit marginally when ‘Up’, having to pay unduly more charges (for more than two months), where as we loose some units when ‘Down’ and the cumulative effect becomes more than bearable amount even if we try to control electricity usage.

Since your billing system do not have averaging and sum up for ‘2...

Dear sir/madam
I recently payed my kseb bill through tech process payment on 16/01/2017, the online bank translation deduct amount from my bank account(state bank of travancore ), the same time kseb online translation shows failure status (photos attached ).so please clarify the amount goes to where or refund to my bank?
Please reply to my mail.[protected]@gmail.com
Thanks & Regards
Shahir...

Hi Sir,

Since 22 years we people were suffered because of small walking way. There were no auto will come. The street was full of pit. And the family were in front of the street was not ready to give their portion of land for making street better. Because of these many reason people there were suffered alot more than 22 years. Right now am 25. We all people recommended ward members and all for many years. But was no development....

Dear Sir,
Consumer No. & Name[protected]KARUNA, Kilimanoor KSEB Office

Our Home electricity meter is not working properly for the last one year. We complained to KSEB Kilimanoor-Br last year. But they told, meter is out of Stock when we given complaint and same they told last week also. and they are giving average bill amount {ie, between Rs.500 & 600), Last month bill is Rs.522/-. 4 people were stayed in my home...

Consumer No;[protected]. on 26th December I heard Loud noise in my right side of the house. That was the contact of ht to Lt lines due to the wind. In that time washing machine, s p c Board burned .The company demanded Rs9800 to repair them. So I demand the amount from you due to your fault comonsation Thanking yo George p p Pynadath 'Karukutty [protected]...

I am jayaram from Thalassey and my complaint is somewhat similar to the one given by another consumer as given in the following para. The problem was being highlighted for years on end. In between the technicians who attended to the complaint said main switch is having problem. So I got it replaced by a new one. But the problem persists. This problem mostly arises at strategic intervals and also when one needs the supply badly to operate...

Sir, i am residing in a place named othara which comes in pathanamthitta district. The electrical section comes under vennikulam and the its eraviperoor panchayat ward # 11. The nearest transformer is at kozhimala.
The street lights are not working for 6 to 8 months and only 1 in 15 lamp posts does work at times. Had complained about it several times to electricity board, panchayat member and even the line man but all goes to deaf...

I Aneesh K S, with the permanent address Edayattu veedu, Karthika, Nandikulangara, Mannam P O, North Paravur (Consumer No: is[protected] under Mannam - Code: 5736) have not been staying in the mentioned address for past nine months. During my visit to hometown on 22.04.16, it was found that the energy meter display is not working and the same has been complained to KSEB Mannam on the same day itself. In the Bill No:[protected] dated...

I stay at thaivila which is under the Peyad KSEB section. We are frequently facing power interruption in this area. This is much for frequent in the past 3 days where the power comes and goes. The saddest part is that the phone at KSEB Peyad section is never attended and we always get a busy tone despite calling multiple times.This is the most irresponsible section catering to the needs of public and their service is pathetic. We doesn't...

I am a consumer of Mannuthy division, consumer number being[protected]. I am working at State Bank of Travancore, , Thrissur. This time the bill obtained was like a fax copy. The letters are fading not easy to read. Day by day the letters are not able to read. It is very patheic, for troubling the complaint like this. We are paying fixed charge, Meter rent, etc above the actual consumption charge. Is there any right for the consumer to...

Corroded steel electric post of kerala state electricity board at kadayilmudampu road, moonamoodu, vattiyoorkavu in dangerous condition. Post number vk/vv/117/11. Please replace the post immediately to avoid a big accident. The first complaint was registered on[protected]Id[protected]). Please note that the nearby three more posts are also damaged....

To change an electric post in a panchayat road standing in the road.. I have already submit a complaint..
With complaint id : [protected]
What is the procedure to change the electric post standing in a panchayat road.. Pls urgently take necessary steps.. It is very dangerous place it is standing.. Response the matter very immediately to avoid situation.....

I am a resident of HARITHAM, THIRUNALLUR PO, CHERTHALA, ALAPPUZHA DISTRICT, KERALA-688541 and having an electricity connection consumer number 11161 in the name of Gopalakrishnan Nair. Since two years the old type of electricity meter of my house is not working and I am depositing the electricity charges as they are charging the amount coming in his mind at the time of placing/writing bill by the meter reader. Due to which I have submitted...

My consumer number is[protected] and my bill no:[protected]. I had paid last month electricity bill by[protected] of rs 1315.00 through Online. In my home, my old mother is the only person staying right now. Today the KSEB employees came to my home and simply disconnected the connection by saying as we haven't paid the Bill!!!. After that while I enquired, i got the information as though I had paid the bill, I havn't paid the AnulACD...

My name is sanid and my consumer no.[protected]. There is no power supply in the night time between 10:00 to 6:00.The customer care is not effective.When I called the office they are not ready to check the problems.as per them they cannot do anything in the night.This is a continues issue and they cannot find the way to solve the issue for permenant.

We cannot sleep in the night with my kids ans pregnant women....

I am saritha k. i lives in parappanangadi municipality. i am a consumer of kseb (section : parappanangadi [ code : 6575], consumer number:[protected]. my address is printed on the bill - ' saritha. k d/o kalakrishnan n '- is wrong. please change it to ' saritha. k d/o v. balakrishnan '. please change it before next kseb electricity bill came....

Consumer no. 12507, puduppariyaram section, olavakkod, palakkad, kerala
Stay wire was cut and service wire with power lying down on watery surface from 05/06/2016. when contacted puduppariyaram office, they asked to buy stay wire and contact again. when contacted again after buying stay wire, they told that they have got lot of other works to do and would be coming only after that. since live service wire is lying on watery surface,...

Submitted all papers, paid the required money and inspection cleared by KSEB, ponkunnam for ownership change of consumer number[protected]. Three times promised that next bill will be with change in name. Nothing happens....

I am working in Oman from 10 years with my family, so nobody is staying in my own house in Kerala and it is locked. Now I am facing an issue because of an electric pole fixed in front of my entrance gate without any prior notice. (Attached photographs for the reference)
I check with Electricity board and they are explained that they changed Existing pole due to the new requirement of 11 KV line.Now they fixed new pole in front of...

28.6.2016 - 11.30AM
High Voltage came in the line and all the bulb and instruments damaged,
Mobile charger - 3 - 200 x 3 = 600
Wifi Modem - 1 - 1500
Bulb - 4 - 200x4 = 800
Inverter - 1 - 8000
Total - Rs.10, 900.00

Sir, on 26.6.2016 - 11.30 AM high voltage came in the line and suddenly all my above instruments damaged. Immediately I called KAEB office and informed about this matter....