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Kerala State Electricity Board [KSEB] Complaints & Reviews

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Updated: May 1, 2024
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So far, so good. Kerala State Electricity Board [KSEB] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Kerala State Electricity Board [KSEB] will keep up the work and continue to help more customers with their concerns even better 🤝
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Kerala State Electricity Board [KSEB] reviews & complaints page 16

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G
Gopinathan T P
from Palghat, Kerala
Jun 30, 2016
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Address: Kannur, Kerala, 670561

28.6.2016 - 11.30AM
High Voltage came in the line and all the bulb and instruments damaged,
Mobile charger - 3 - 200 x 3 = 600
Wifi Modem - 1 - 1500
Bulb - 4 - 200x4 = 800
Inverter - 1 - 8000
Total - Rs.10, 900.00

Sir, on 26.6.2016 - 11.30 AM high voltage came in the line and suddenly all my above instruments damaged. Immediately I called KAEB office and informed about this matter. Power was put off immediately after this incident. But when the power was replaced in the night the same thing happened and some more bulb got damaged. I called Electric office again and informed about the abnormality of the power supply.
Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
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    sunil otis
    Jun 23, 2016
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    Website: electrical

    Dear sir,

    This is to inform you that in my house vengeriyil, olavilam is under kseb chokli division, is not getting power supply from 21 06 2016 to till date. We try to contact with chokli electricity office many time, but phone is getting engage all time. Yesterday 22 06 2016 we got the line and complaint about this matter but till now they didn't rectify my house electrical problems. If we are delayed even one day to submit electricity bill then why you are giving penalty to us? This is your responsibility to take quick action as per costumer's complaint

    Hope you will do need full

    Chandrasekaran nair,
    Vengeriyil house
    Po olavilam
    673313
    Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
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      S
      sambo
      from Vasai-Virar, Maharashtra
      Jun 20, 2016
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      Address: Kannur, Kerala, 670571

      With reference to above subject we have did several phone calls & 3 complains against the same but no action been take for more than 3 weeks. The post is on roadside and about to fall, we have used the rope and some stone to keep erect. But anything can happen at any time. We request your support to get it resolve before any accident occurs.
      Consumer no[protected] type pole related
      Complaint no.[protected] requested date[protected]
      Complaint no.[protected][protected]
      Complaint no.[protected]
      Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
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        K
        Kittuaravind
        from Mumbai, Maharashtra
        Jun 18, 2016
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        Address: Thrissur, Kerala

        Im submiting a complaint of kseb of thrissur, irinjalakuda. When the current is gone they will put the phone reciver out. So when we call them only saying "the bsnl subscriber you have called is on an another call. Please call again later". When we try after current is comed then is will ring. Iam complainting this issue. So please take further action.
        Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
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          G
          geyon
          May 13, 2016
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          Address: Idukki, Kerala, 685587

          Respected sir,

          I am from muttom grama panchayat, thodupuzha, idukki. There is insufficient or improper current supply in our locality. It's not for a particular time or period by which we can work according to that but it goes off suddenly which makes us uncomfortable. During night, we feel insecure and there is a chance of robbery. Children can't study due to lack of power supply. Small shops owners are not able to run their business because they don't have generators. Ladies are afraid of going to the streets because the street lights doesn't work. The people aren't able to take even a good nap. I writing this on behalf of the entire society.
          Kindly look into the matter and do the needful.
          Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
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            J
            Jerryfr
            May 6, 2016
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            Address: 691583

            I am from Nallezhuthumukku, Chavara, Kollam. Residing near Minister Shibu Baby John's Office in Chavara. Here the power goes on and off for more than 30 time a day. Its like off the on after a few seconds then again off (continues three four times) then again in the evenings the same repeats.Looks like some one is playing with it. When we call the office sometimes they answer and say that they don't know the reason. It has been happening to be precise 4/6/2016 it was really bad. This issue is creating problems in our electronic systems like fridge, TV, Music System, Computer etc.
            Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
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            KSEB, Sub Station Sub Division, Aluva — HCL 43.2 cm (17") TFT LCD Normal Colour Monitor

            Prduct Name: HCM7LFBT11, Model No: V17G, Batch No:011, Sl No. B095BG169590 The Monitor has not working. Our E mail : [protected]@gmail.com Ph No: [protected]
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              P
              pulikotil
              from Thrissur, Kerala
              Apr 12, 2016
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              Delay in request of temporary disconnection submitted 14/3/16'

              Address: 680307
              Website: kseb

              Consumer no[protected];consumer name:.William varghese;
              Kseb chalakudy section 5651.Thrisoor dist, 680307.
              On 14/3/16 submitted an request for temporary disconnection through speed post and personaly contacted the person to remitt the disconection fee, but they are not responding well .So please take needfull steps in this request .
              Thanking you
              T.K.Surendran...
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              V
              vshinoy
              Apr 10, 2016
              Resolved
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              Resolved

              Address: 689502

              Hello,
              my consumer no:8280
              April bill no :[protected]
              i use 34 unit bill is 689 rs.
              reading is[protected]=34 right.is my reading
              but your guys[protected]=228.
              which one is right.
              Apr 10, 2016
              Complaint marked as Resolved 
              Hello, my consumer no:8280 April bill no : 4614160404804 i use 34 unit bill is 689 rs. reading is 6748-6714=34 right.is my reading but your guys 6748-6714=228. which one is right.
              View replies

              KSEB — passage of 11kv electric line through my land

              Sir This is for the information regarding the passage of electric line through my land, please do needful as we are facing threat and cultivation problems
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              Kerala State Electricity Board — Not responding when we are calling

              Kseb kulathupuzha they are not responding while we are calling. They are just keep the receiver of the phone from the phone.
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                M
                Mary Lyla
                Apr 7, 2016
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                Address: 691582
                Website: consumer complaints.in

                My consumer number is[protected], Mary Lila - Electrical section Chavara, Kollam.
                One slight blow of wind is enough for the supply failure, sometimes just goes off in the morning & then till late evening have to survive without supply. It is really a torture in this start of summer when mercury level is 35+. I'm new to this area, purchased a home & got relocated(abt 2 years now) Most of the residents say this is regular affair. Can someone look into this & do the needful?
                Daytime my old parents(76 years plus) survive to certain extent with the support of inverter, I that too dies before supply is resumed...contact mob [protected].
                Earlier resident of Sakthikulangara, where power failure do not go beyond one hr at the most, this home at Neendakara is a nightmare...
                Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
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                Kerala State Electricity Board [KSEB] — Electricity bill

                I had tried to remit electricity bill.but u have taken money but not received in kseb
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                  J
                  jacob50
                  from Chavakkad, Kerala
                  Mar 31, 2016
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                  Address: Kottayam, Kerala, 686546

                  Sir,
                  This is to bring to your attention the pathetic power supply in my area. Power cuts are irregular and frequent without any reason. Power is cut for 5 mins to 1 hour anytime everyday. Sometimes it feels like they are playing with us by cutting power 20 times in an hour. Not to mention the voltage issue. This is in kurumpanadom area, changanaserri. Please look into this matter as it is very annoying and our daily work gets disrupted
                  Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
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                    B
                    bluemen
                    from Shoranur, Kerala
                    Mar 16, 2016
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                    Address: 685565

                    It`s been almost two weeks now we are having a problem with frequent power failure in Anachal town and surroundings, which makes our business down and damages our electronic items. People really struggling with it, So kindly do something as we are really not able to make our life easier. We tried to make complaints a couple of times and it does n`t work.
                    Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
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                    Really sad for kseb kerala they always wait for just a little rainfall to come so that they can cut current for hours SAD KSEB!!!
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                      R
                      raseempk
                      from Kottayam, Kerala
                      Mar 16, 2016
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                      Address: Malappuram, Kerala

                      Service wire to my home [consumer no.[protected]]
                      [section .Malappuram west electrical section]
                      Temporarily changed to another line during the accident time when the post broken. After installing the new
                      Post the kseb employees not willing to change the service wire to previous line as before the accident .
                      Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
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                        B
                        bibindas11
                        from Mumbai, Maharashtra
                        Mar 11, 2016
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                        Address: Thiruvananthapuram, Kerala, 695017

                        Sir,
                        We would like to bring to your notice that we are facing regular power supply issues and also facing low voltage during the night.
                        This has been occurring for more than a year and we have informed and communicated the same to the AE and KSEB office staff at Sreekaryum. There was no written complaint against the same but consumer number was being noted.
                        This letter is being addressed since the attitude and response of the AE and staff members of KSEB office is really bad and pathetic in this matter.
                        I am not targeting any KSEB employee for the same. But kindly request you to solve the above issue on priority.
                        Regards,
                        Bibindas
                        Behind Engineering College, Ambadi Nagar,
                        Ambadi Lane 3A, Sreekaryum, Chavadimukku, Trivandrum
                        Consumer No. S24428
                        Mobile No. [protected]
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                          vinu10
                          from Palghat, Kerala
                          Feb 29, 2016
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                          Resolved

                          Address: Thiruvananthapuram, Kerala, 695019
                          Website: www.kseb.in

                          I am a consumer of KSEB under section Poojapura ( CODE 4512 ), Consumer Number :[protected].
                          The subject is one of the street light provided near my house, it is not working since a long period.
                          Some authorized persons came here to day (29/02/2016 ) replaced or repaired it, but it"s present status is still not working Post Number PJ/EV 37/5. This street light helps in the dark to the people residing near by me . Hence above mentioned circumstances, kindly take further step for resolving this issue.
                          Rajasekharan
                          TVM Lane
                          Sathyan Nagar
                          Industrial Estate
                          Trivandrum.
                          Phone : [protected]
                          Mar 15, 2016
                          Complaint marked as Resolved 
                          After a week KSEB resolved my complaint . But there was no any call or mail to me from related authority...!
                          Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
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                            I
                            icedrops
                            from Perumbavoor, Kerala
                            Jan 28, 2016
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                            Address: Ernakulam, Kerala, 682316
                            Website: www.theicedrops.com

                            Power is not available here from 8 am to 5.45 pm on 28/01/2016.our consumer no is 3/7447, Please do the needful to settle down in next bill
                            Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
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                              P
                              Parameswaranunni
                              from Ferokh, Kerala
                              Jan 18, 2016
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                              Address: 679321
                              Website: KERALA STATE ELECTROCITY BOARD

                              Rupay debit cards not seen activated for online payment of kseb bill. Eg.. Kerala gramin bank. Please make necessary arrnagements with npc
                              Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
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                                C
                                C N Rajan
                                Jan 16, 2016
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                                Address: Palakkad, Kerala

                                Sir, Nemmara section. No.[protected]. Bill no.[protected]. We are at trivandrum at present. Only two weeks we were at Nemmara during the bill period. Bill amount Rs 1572. I don't know what happened. Hence I beseech you to examine the matter in detail and to inform me the details of the last 3 bills. By C NATARAJAN.
                                Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
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                                  R
                                  Rajeena Asker
                                  Dec 26, 2015
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                                  Address: Palakkad, Kerala, 678583
                                  Website: www.kseb.in

                                  Sir, my consumer number 14466. Meter boad is complainted before about 4 months.l complainted in kseb thazhekkode division.he lauphed and told that hear also the same complaint is penting two year...three year befoyre...meter is not in stock. I am paying very high bill all months.so please take the action immediately.
                                  +1 photos
                                  Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
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                                  try using a kilometer board
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                                    M
                                    MadhumithaRahul
                                    from Jamshedpur, Jharkhand
                                    Dec 8, 2015
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                                    Address: 670672

                                    In Chokly kseb line panoor substation without any information or notice, there is frequent electricity cutting...I is like from morning 7 to evening 7..daily it's happening here..it's very difficult for the people in this area for the daily works and all ..
                                    Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
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                                      S
                                      Sabeena Suhara
                                      from Thiruvananthapuram, Kerala
                                      Nov 27, 2015
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                                      Stay wire installed inside property

                                      Address: Thiruvananthapuram, Kerala, 695009

                                      Stay wire for post no. M/MT/69/5D coming under the KSEB Manacaud section is installed inside the nearby property without the permission of owner. The property is only 2.8 cents and due to the stay wire, construction or sail of the property is blocked. There are many posts nearby to the said one, and none of them has a stay wire for the support and the said post is also seems to be not require the support of a stay. The owner of the...
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