Kerala State Electricity Board [KSEB] Complaints & Reviews

Sir, I am KT Uthaman, Kunnini thekkethil, Chillakunnu, ThazhathuVadakara PO, Kottayam.(phone [protected]) The energy meter connected to consumer no.4198 ( KSEB Pathanadu Section Code-4684) is not working last one year because of that we are paying huge bills. I have reported and various followup in this regards no action has been taken so far.Kindly look onto the matter to replace the meter and adjust the excess bills which I have paid. Thanking You,

I paid the bill on 6 th nov. 2015, 10:02:24 am.But on 7 th nov.2015, 12.30 pm the kseb staff taken out the fuse when nobody was in the house, he said to the neighbours that they not paid the bill. on 2 o clock I called to kseb and they ask for consumer number. 4 o clock I give the consumer number. I called kseb engineer many times. at 7 o clock, two persons come and give connection to through., fuse is not given till today.

KSEB Consumer No:[protected], Kallai ( Code 6634), Post no T7-NH67/1, Dr Muhammed Kutty Road, Panniyankara, Calicut -3 The street lights on 2 adjacent posts on the tarred pocket road ( Dr Muhammed Kutty road) has been dead for nearly 6 months now and left unrepaired in spite of repeated followups. This is a very thickly populated residential area situated adjacent to the lower primary school, and the path is used by children, women and men pedestrians mostly, from early dawn to late night. The old iron post is heavily rusted and is advised replacement by the electricity board, probably due to which, the issue is being neglected. We, the residents of this area, request the most speedy resolution of this issue by the KSEB authorities.

CONUMER NO :5855
We are using the electric meter since 2010, since then the electric bill charges are very high.Because of that we have given many applications in KSEB MANNAR, alappuzha regarding load current increasing and for the leakage of electricity.we have found that the charges are 3 times that of the original value with the help of a parallel meter and finally we digitalis the meter. during the period of 2010 to 2015.we have closed every bill since this month.we have given application to get the unnecessarily paid money to the MANNAR. But they are not responding right now.please take action against the office employees and do the needful giving a value to our complaint.

Respected sir, i zachariah v.N (consumer no:8758) submitted a complaint to change my service wire on september first week at ranny south kseb. But till now they doesn't take any action for this. My service wire is broken for ten times and the condition of service wire is not good, so i kindly take necessary action for this . Yours sincearly

I have electricity connection vide consumer No.9506 under Rajapuram Office code-6702, The house is owned by me and the connection is on the name of Shri-C Aboobacker.Since May 2015 my self and family are not staying at above quoted consumer No.due to my Central Govt. Service at Ciochin.The residence is closed down and gate kept opened .The meter reader visited on 01 Jul 2015 and 03 Sept 2015.Both instance I was present and requested him to calculate minimum tariff as there is no energy consumption.The meter connected to my residence is fully serviceable .The bill No.694642dated 01 Jul 2015 and 713785 dated 03 Sep 2015 shows nil energy consumption and marked meter reading as S/F and charged 279/= .I have paid the bill dated 01 Jul 15. and kept the second bill pending. A/E may consider the amount paid on 11 Jul 2015 is excess the a I should be charged minimum tariff till further intimation from me. The present pending bill may be adjusted from the previously excess paid bill

Sir, I am working in India Meteorological Department, a Central Govt. Office (near Water Authority Supdt.Engineer's Office) and after my evening duty I can leave the office by 2100 hrs only. On the road leading to our office from Museum - Nandavanam road (the road starts from near the transformer and ends in Observatory compound) no street lights are working for the past few months. In this road snakes are seen frequently and also a parking place for private cars and also for miscreants. Hence I request you to kindly make arrangements for making the street lights in working condition at the earliest. Yours faithfully Elizabeth Jacob Asst.Meteorologist Meteorological Centre Thiruvananthapuram 695033 Ph:[protected]

Sir, I am C Malini resident of house no. KP XI/254, CRA-30, Chittalloor Road, Ambalamukku, Kowdiar P O, TVM-3. The energy meter connected to consumer no.[protected] is not working last one year because of that we are paying huge bills. I have reported and various followup in this regards no action has been taken so far.Kindly look onto the matter to replace the meter and adjust the excess bills which I have paid. Thanking You, Yours Sincerely.

Dear Sir / Madam,

It is with high dissapointment that as a consumer who pays my electricity bills always on time online.
My fuse was removed when i came back from native citing non payment of bill.

Kindly look into this as I had paid my bill well in advance the copy of which is attached,

Thanks & Regards
Anoop

KSEB Payment Success .
Thanks for your Electricity bill payment for Amount: Rs. 498 using online payments.


KSEB ONLINE PAYMENT - TRANSACTION DETAILS

Transaction Number[protected]
Receipt Number[protected]
Transaction Date[protected]T11:45:35.629+0000
Transaction Type Net Banking
Payment Type Quick Pay
Payment Gateway TECH PROCESS
Section Name Eroor
Consumer Number[protected]
Bill Number[protected]
Paid Amount ₹ 498
Transaction Amount ₹ 501.65
Status Payment successfully accounted in Section.
Acknowledgement Date[protected]T11:47:12.729+0000

This is on behalf of residents of parimadam, New Mahe, pincode-673311. Dear sir, Its disheartening when we pick up the phone to call & register a complaint with your chokli office, they hardly pickup the call or mmost oof the tym keep the phone hung. When we are lucky that these guys attend the call, They give crap . 5 days back had a rainfall & power went offoff in the middle of d night & it never came again, not until this second . I was lucky that KSEB guys pickpicks my call after 2 hrs of trying & the reason wat they gave was a line is broken .. What is their job then ? What are the assistant engrs doing? How can they be so irresponsible when an area doesn't have a power supply for a straight 5th night?? I request the top officials to immediately investigate into this matter & pprprovide justice to the people of parimadam.

I had complained earlier too. KSEB should be scrapped and made into a private sector ent. Complains against them are never addressed, why. Such a stupid worthless organisation should not exist.staff are uncommunicative, consumer is left wondering why he should pay the bill. I will be utilising my own power very soon, can never depend on this stupid and thrash organisation.

This is to inform you, our kseb office station located in Pazhayannur, Thrissur, 680587, code-5719 land phone number [protected] sir this office at pazhayannur, never operate their telephone when power is off, if it's 1 hour, 12 hours, same, it's customers right to know what is wrong or when can our kseb section restore power, instead of helping the customers, they are neglicting customers right by disconnecting the land phone, it shows they are not responsible to answer the customers, no one make call to kseb office, unless any problems related with electricity so this is serious issue which is happening at pazhayannur substation, kindly take necessary steps to resolve the issue hope the authority will look into this issue and help the customers under kseb pazhayannur, Thanks,

Residing Near LNCPE (LNCPE electrical line), karyavattom, trivandrum, kazhakkuttom section, section no: 4521), consumer #::19495. Recently (past 1-2 months) the voltage keeps on sharply fluctuating very frequently. This is harmful and will cause damage to the home electronic appliances which are costly. Called several times at KSEB kazahakuttom and lodged complaint very clearly. But there is no action to rectify the fault. Its continuing even now. Please do the needful as soon as possible to get this solved.

Dear Madam/Sir Subject : Disconnection of Electricity Connection Without any intimation Ref: Consumer No-2159 Electrical Section : Teekoy Consumer Name: Joseph PJ Address: Puthenpurackel H Velathussery Po Teekoy Kottayam-686580 Mob:[protected] This is to inform you that I am using the above referred connection for the past 33 years. On 07/03/2015 2 persons from electrical section Teekoy removed the meter, service wire and dismantled the connection without any prior intimation to the concerned. The same was informed to me by the neighbours, As I am working and staying at Cochin. When I contacted the electrical section to enquire about this matter there was no proper response and I contacted customer care department. They informed the connection was disconnected due to outstanding dues of `103 only. For further details I was asked to contact the Electrical Superintendent and she told, the connection can be reconnected after clearing the dues and additional reconnection charges and other expenses. For final clearance on this case I was asked to contact the Assistant Engineer, but as of now I am unable to contact him due to various reasons. This matter has mentally disturbed and totally disappointed me and my family for this small dues and disconnection without any intimation. Also please note there was no power supply for the past 4 months due to damaged WOODEN post and I had telephonically raised a complaint to the electrical section in the area but there was no response from their side. I would request you to look into this matter and arrange for reconnection without any reconnection charges. Thanks & Regards Prince Jose [protected]

I would like to inform that Kerala electricity board, chattiparamba, Malapuram district has installed one transformer near to my house without permission this also there is no proper document & approval for the transformer. There is a strong corruption going on in this area to shift the transformer near to my house. My complaint is that now the asst. engineer & line man is asking to give some portion of land for stay wire . I don't have enough space in my house & in my house all the members are ladies. now they are threatning the ladies for providing the land, Please help me in this regards, to whom I have to approach for further action against them.

sir, എന്റെ പേര് ലത എന്നാണ് എന്റെ കന്സുമർ നുംബൂര്[protected] എന്നാണ് കഴിഞ്ഞ ആര് മാസത്തോളമായി എന്റെ എലെച്തൃസിടി ബില്ല കൂടുതലാണ് ബോർഡ്‌ എഴുതുന്നത്‌ കാരണം എന്റെ വീട്ടിൽ വെച്ചിരിക്കുന്ന മീറെർ പ്രവര്ത്തിക്കുന്നില്ല എന്നാണ് ബോർഡ്‌ അധികൃതർ പറയുന്നത്. ഇതിനെ തുടർന്ന് ഞാൻ പലതവണ സൂപ്രണ്ടിനും മറ്റു സെച്റ്റിഒനിൽ ഉള്ളവര്ക്കും പരാതികൾ നല്കിയിട്ടും നാളിതുവരെ യാതൊരു ബഹളവും ഉണ്ടായിട്ടില്ല, മാത്രമല്ല കൂടുതൽ തുക ഈ മാസം വരെയും കൊടുക്കേണ്ടതായി വന്നു. ആയതിനാൽ ദയവു ചെയ്തു മീറ്റർ മാടിവയ്ച്ചു തരെഉവാൻ നീക്കമുണ്ടാവനമെന്നു താഴ്മയായി അബ്യര്തിക്കുന്നു . എന്ന്, ലത ജി ടി സി 80/ 1644, മതിലരികത്ത്‌ വീട്, ബാലനഗർ വെട്ടുകാട് ടി ടി പി ഓ, തിരുവനന്തപുരം 21 ഫോണ്‍ : [protected]

Dear Sir, My name Komalavally and am residing Aymanam village, (Kottayam -Dist Kerala- State). My Consumer Number is 13027 and my house is located near to a pocket road (Now it is own property) which the works to make it as a Panchayat road is currently in progress. Now KSEB has laid an electric post for providing the street light facility. The post is laid very near to my house. I have small kids at home and it seems to be life threatening to have an electric line at one hand distance. You are requested to re-arrange the position of electric posts at the earliest.

This is from S. Sasikumar, Ashadam, Padinjarenada, Kottayam-686016, Kerala. The electric energy meter is not working since the the last reading taken on 13/11/2014. The reading onthat day was 11219. The reading as on date also happened to be the same. Similar problem was reported in January 2014 when the meter reading stoppedat 10919. But somehow the meter started working on its own to reach 11219 when the meter reading was taken on the last occasion ie 13/11/14. Since then the meter is not working. The problem may be because of some lizard or insects getting inside the meter. You are therefore requested to inform the appropriate authority so that remedial measures are taken. My Consumer Number is[protected] under Kottayam East (CODE-4635) Kerala

sir, street lights from Feroke (calicut) underbridge to Pottichiri bus stop on feroke- karuvanthiruthy road are non functional. only four tubes are functional and remaining are out of order. Request rectify faults and make it serviceable at the earlist please. Thanks

I am residing under moolamattom electrical section. Here, near kannickal post office have a kseb transformer. 5 months ago a traveller hit this transformer and cut one of the two pillar's of this transformer. Now the transformer hanging electrical lines. Several times inform this subject to kseb officials but do not take any action. There for 1, must be take immediate action regarding this subject. 2, enquire which action take by authority against vehicle for maintaining loss due to accident