Kerala State Electricity Board [KSEB] Complaints & Reviews

Im a resident of Trivandrum City in Kerala,
Since the past 4 months one of the street light in my area is not functioning .

I had logged a complaint with KSEB in February 2022( compliaint no : [protected]), The issue has not been resolved till date . I had complained again on the 25th of April (Complaint Number : [protected]).No action has been taken till date. KSEB has never been so late in resolving complaints .

The street is totally dark during night and street light is very essential .

Please resolve the issue at the earliest

Thanks

Abbas
Consumer Number :[protected]
Phone: [protected]

Every day we are getting suffered due to power cutting without any prior intimation, And when we call to enquire the same to kseb, we are getting such a irresponsible replies from them like, wait for half an hour.

We had to call them 2 / 3 times in a day and when ask for the speakers name, he is telling like come to kseb and ask their name. When I asked about this to the Sub engineer at same kseb. He is also telling like he does not know.

Kindly confirm the court details to complaint against the same.

regards
sebin k s, mrra - 179, mosque road, maradu. Kerala. pin - 682304

consumer number :[protected]

KSEB details : Maradu, Ernakulam, Kerala

Sir,

My consumer number is[protected] and excessive amount for month of May is 15791. Please check why this amount is so high? We were not in home around 1 month.

Thank you,

Streetlight not working for a month. Complaint was submitted through KSEB online portal (Token no.[protected]) and status shows as "Action Taken", but in actual no action has been taken. Please do necessary action to resolve the same.

Multiple lights not functioning in Parsonage lane, Paruthippara (Near Pittapallil Agencies). Post no.N-1/MPR/147-3

Iam paying my full deu cash today 8pm, Do not get re connection in my home
My family members are very sad mood old father and mother, and children are in my home please sir current
Connection arrange in my home
Kseb officer sed do not get updation of payment details, but in my hand full details, officer sed tomorrow you will get corrent sir iam payed my bill but do not get corrent today my family members are very disappointed and sad mood what I do today night children are crying very hot climate and mosquito sarrounded small baby this make disease, sir cash problem but iam arranged cash today and paying cash but kseb corrent connection do not get because kseb updation problom

Called up Chamkarakal KSEB to raise my concern as the power went off in our house last night at 1:30. The staff was extremely rude and unprofessional. I called them around 7 to tell them that my neighbourhood houses have power and this failure is effecting only our house. Staff initially said someone will be attending soon. I waited and until now at 9:50 noone has attended yet. I called again and they said its kerala and this happens on a normal basis when it rains. There is no need to call hundred times. Seriously is this how you acknowledge the concerns. What a pathetic service providers are they? Being an Australian citizen and coming here to visit my family i feel so ashamed that this is the condition of this nation. Forget about customer service, isn’t there a duty of care to the people? Should we be calling electricity minister for this issue as now the kseb cannot help?
I can imagine why westerners always say about their bad experiences in india . I see myself now. We cannot even resolve a small issue.

This is to draw your kind attention to the frequent breakdowns of electricity in our locality which is the most pathetic inconvenience it causes to the residents! We are facing a severe problem of growing instances of power failure for the last couple of months in our locality. It may appear due to constant failure of different electric components used, there are failures of electricity several times in a day. Sometimes, the current is switched...

It's been more than 12 hrs without power supply. Just because only our line to the house is snapped off they r not ready to fix it. That wire was down the road we informed that as a precaution too for that they came and insulated the wire and went off. As it is troubling only our house they are ignoring without fixing it. We are paying electricity bill on time. If it for single person the govt need not take interest means what it serves for the public. Even when we call they are so harsh to reply. Very much disappointed.

Second LDF Government in Kerala is the worsest government than UDF governments. Even the chief minister Pinarayi sir is not working as we expected seeing the first Governments performance. Very poor second ministry. KSEB and all other departments including police were fine and verymuch better in the First LDF Government led by Pinarayi sir. So people again voted and gave power to them. But now the ministry changed and all departments gone down worser than udf governments. Motor vehicle department, KSEB, Police department, Health department etc. became the worsest service in this second government. They are not even ready to hear people. Will not attend phone calls. Websites are not updated. Etc.

I have made online payment for bill on 21/04/2022, Thursday through KSEB website with upi method, the upi transaction is successful and the money got deducted from bank, but the bill payment was not successful. My account at KSEB website is not showing as bill is paid. I didn't get refund even after 5 days. No reply from KSEB when I tried to contact them. Please credit that amount back to my bank account or make the bill paid.
br...

Kseb technician break my Asianet cable connection from electric post...

Dear Sir/Madam,

I am a consumer of KSEB (consumer No[protected] residing in Palackattumala under PALA Circle . We are facing a lots of damages to our electrical appliances in home due to the voltage fluctuations( low voltage current supply). It's been happening for more than a year. Kindly look into the issue on priority and take action.

Two street light poles were provided by KSEB in Cheruvattikonam lane, Cheruvikkal near Alathara, Trivandrum. However both of them are not working and is causing very difficulty to pedestrians, ladies and children during night time as it is an isolated hilly area. Even after repeated complaints no effort has been made from the side of KSEB for rectifying the same.

Voltage is too low in our newly build house. below 150 v sometimes it never comes to 200 v anytime .on inquired got to know that few of neighbors also facing this issue . I have raised a complaint online [protected].No action yet.Its summer time and provided the heat in Kerala I can count the number of leaves in my fan even if set at max speed. Please do something about it .

Hello. Would like to register a complaint regarding a street light opp my house has not been working for days. Normally its get fixed very quickly but its been a couple of days now.

Since today 12 pm our electric connection losted. We are contacting adoor section office. But they are not responding. And behaving is very bad

I have applied for installation of solar panels with Sunroof 2020. But still in JAN 2022 work is not Started. In the beginning I asked them how much time it will take and they told me a maximum of 3 months. Now I want to that they should be penalized for delay and making fun of the customer.pls help.

Dear Sir,

Receipt Number [protected]
Transaction Number [protected]...

Dear sir/madam I paid my kseb bill through tech process payment (internet banking )on 18/jan/2022, the amount ( Rs 536.78 ) is deducted from my bank account(state bank of India ) but it was no credited in my KSEB bill. My consumer no is[protected]. how can I get my refund ?? Please take necessary action. TO TRANSFER INB Kerals State Electricity TECH_KERALA Payments .Refr no; [protected]GAMVOXSX6 Name ;Ramachandra panicker, Mob no [protected].

Ever since i build my house and started staying here in 2009, all the residents of nearby area having less than 20 residents facing problem of interruptoon in power aupply..
Have been complaining regularly in response they say its because of the faulty feeder to which these lines are connected to, which is at railway station.
We did many written and verbal complaints personally as well as through our associations but as of now nothing happend.
Requesting to get itvrectified for once and for all for which we all shall be grateful.
Thanks

I paid my electricity bill through phonepe upi on 20/1/2021. When i check wss.kseb.in its seen that payment failed at wss. Please refund the amount i paid. kerala state electricity board consumer number is[protected]. Amount 1221/- . payment gateway- techprocess(up)
Web transaction id[protected]
Consumer name- Santhakumari.P.G