Claimed

Kerala State Electricity Board [KSEB] Complaints & Reviews

1
Updated: Nov 6, 2025
Complaints 391
Resolved
61
Unresolved
330
Contacts

File a complaint to Kerala State Electricity Board [KSEB]

Having problems with Kerala State Electricity Board [KSEB]?

File a complaint and get it resolved by Kerala State Electricity Board [KSEB] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Kerala State Electricity Board [KSEB] reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
F
Faathimaa
Apr 3, 2021
Report
Copy

My consumer number is[protected], recently payed my kseb bill through tech process payment on 09/05/2018, the online bank translation deduct amount from my bank account (canara bank), the same time kseb online translation shows failure status (). So please clarify the amount goes to where or refund to my bank?
Please reply to my mail. [protected]@gmail.com
Thanks & regards
Faathimaa
Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Adarsh Adu
    Apr 1, 2021
    Report
    Copy

    A single rain drop is enough to have a power failure in Onamthuruthu, Neendoor Kottayam, one of the worst service Ever had. Been a month we are facing power failure atleast 15 times a day. Can't sleep in the night without fan . It's summer. Workers what are you doing. Please do serve us.
    Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      J
      js7903
      Mar 31, 2021
      Report
      Copy

      Address: Vempillil house, thekkumbhagam po, thodupuzha, idukki, phone 9497254478

      I was having power outage from last night . Today morning when I called to the office in thodupuzha, the guy who was on the other side uttered very inappropriate words and tried to threaten me. It's really disappointing how they treat customers and ruined my day. Hope there will be a follow up
      Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Ashav5
        Mar 31, 2021
        Report
        Copy

        Hi I’m residing in Ravipuram, Alapatt road.There was no power from 4am today and was resumed by 5.30am.However noticed that there is low voltage.Kindly rectify immediately as I’m finding it difficult to manage my baby.
        Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          AneeshV
          Mar 30, 2021
          Report
          Copy

          Dear Sir,

          May I draw your kind attention to the frequent breakdowns of electricity in our locality and the great inconvenience it causes to the residents! We are more than five hundred families residing in our locality. We are facing a severe problem of growing instances of power failure for the last couple of months in our locality. It appears, however, that the engineer in -charge of the sub-station has not properly checked the installations and in-spite of the new wires and electric appliances used, there are failures of electricity several times in a day. Sometimes, the current is switched off for several hours in a stretch. There is no day available for the last 6 months which got 100% uninterrupted power supply. Employees working from home in this area are suffering a lot due to the regular power failure. Students suffer heavily and cannot study during this pandemic situation

          Area: Venkida - Puthencruz Under Thiruvaniyoor Section, Ernakulam Kerala

          Thanking you,
          Aneesh Kumar
          Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            VishnupriyaSreerag
            Mar 20, 2021
            Resolved
            Report
            Copy
            Resolved

            Transaction failed

            Dear sir/madam
            I paid my kseb bill through tech process payment (Bhim app )on 02/june/2020, the amount is deducted from my bank account(state bank of India ) but it was no credited in my KSEB bill. Several times I complained in my bank now they told me that they need account number of KSEB. My consumer no is[protected]. how can I get my refund ?? Please take necessary action.
            Please reply to my mail.
            [protected]@gmail.combr...
            Helpful
            2 other people found this review helpful
            2 found this helpful
            1 Comment
            Report
            Copy
            J
            Jean_Arun
            Mar 17, 2021
            Report
            Copy

            Address: Malayattoor

            It was very disappointing that the kseb staff refused to do the needful when we request a service from them.
            Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              Moly. E.V
              Mar 15, 2021
              Report
              Copy

              Consumer no[protected]
              bill date[protected]
              bill amount Rs 1152

              But the surcharge claimed is Rs 897.00..why so high?
              another figure RF? Rs. 100/- what for ?

              when similarly placed customer's bill does not find such escalation in the same building,
              Kindly look into it urgently. This written complaint is raised as none of my calls answered when tried to speak over phone itself

              Yours truly

              Adv Moly. E.V
              Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                prasanthkumarc
                Mar 14, 2021
                Report
                Copy

                Address: Churackakuzhi House, Ezhakkaranad South PO, Puthen Kurish Via, Ernakulam District,Kerala State

                My name is PraveenRaj C. Without our permission, kseb had installed stay wire in front of the property and the stay wire for the same was connected inside the property area.(post number pvm/ at 123/7)

                Now, our construction is going on, we cannot unload the materials inf-round of house, we don't have enough place.
                Kindly remove the stay wire from our plot.
                my phone number [protected], [protected]
                +4 photos
                Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  B
                  binukc01
                  Mar 9, 2021
                  Report
                  Copy

                  Good day sir,
                  Myself holding consumer number[protected]..i have paid my bill through google pay.. Bill amount 4777 rs debited from my account but the payment showing failed in kseb account . Kindly do the needful... Find the attached screen shot of payment done.
                  +1 photos
                  Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    kailasnaths
                    from Thiruvananthapuram, Kerala
                    Mar 8, 2021
                    Report
                    Copy

                    Sir, it's been over several month we have been facing sudden drops of voltage, it's so frequent that using my computer became a real challenge, even the my new led tv seems to go down with voltage drops even tho that's rare, but induction cooker, fridge, iron box seems to hugely effected by this, even the speeds of fan varies drastically and sleeping in this summer with fan of low speeds are troubling as well.

                    We are under KSEB Kadachira Section.
                    It's Malikaparambu Area.

                    My consumer number is 6955
                    Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      N
                      nnknishad
                      from Irinjālakuda, Kerala
                      Mar 6, 2021
                      Report
                      Copy

                      സർ,
                      kseb പോസ്റ്റുകൾ അനധികൃതമായീ ഉപയോഗിക്കുന്നതിനെക്കുറിച്ച�...
                      പത്തനംതിട്ട ജില്ലയിൽ അടൂർ മിനി വൈദ്യുത ഭവൻ ന്റെ കീഴിൽ കടമ്പനാട് സെക്ഷൻ ന്റെ കീഴിൽ ബി എസ് എൻ എൽ എന്ന ലേബൽ ഉപയോഗിച്ച് 200 ൽ അതികം (എന്റെ പ്രാഥമിക കണക്കു പ്രകാരം ) പോസ്റ്റുകൾ അംഗീകാരം ഇല്ലാതെ ഉപയോഗിക്കുന്നതായി കാണാൻ കഴിഞ്ഞു ( ഒപ്റ്റിക്കൽ ഫൈബർ കേബിൾ ) എന്റെ അനോഷണത്തിൽ ഇതു u v കേബിൾ എന്ന ഒരു സ്ഥാപനം ആണെന്ന് മനസിലാക്കാൻ കഴിഞ്ഞു ഇവർ k s e b ൽ നിന്നും പെർമിഷൻ എടുക്കാതെ അനധികൃതമായീ പോസ്റ്റുകൾ ഉപയോഗിക്കുന്നത് ഉദിയോഗസ്ഥരുടെ മൗന സമ്മതത്തോടു കൂടി ആണെന്നും മനസിലാക്കാൻ കഴിഞ്ഞു ഇതിലൂടെ k s e b ക്കു ഭീമമായ നഷ്ടം സംഭവിക്കുകയൂം (പോസ്റ്റിന്റെ വാടക എനത്തിൽ ) നിയമം ലംഗിക്കപ്പെടുകയും ചെയ്യുന്നതായീ മനസിലാക്കാൻ കഴിഞ്ഞു ആയതിനാൽ ഇതിനെതിരെ ഒരു അനോഷണം നടത്തുകയും കുറ്റക്കാർക്കെതിരെ നടപടി എടുക്കുകയും ചെയ്യണമെന്ന് അപേക്ഷിക്കുന്നു
                      Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        V VKumar
                        from Robertsonpet, Karnataka
                        Mar 3, 2021
                        Report
                        Copy

                        Address: Karuvatta KSEB office

                        Sir
                        My meter is faulty as per KSEB office Karuvatta even after so many follow up calls . It is still not replaced after 25 to 28 days of detected faulty. Humbly request to solve my complaint and adjust my excess payment . I have to go for a open heart surgery on 16th
                        Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          Vaisak Ramadass
                          from Alwaye, Kerala
                          Feb 26, 2021
                          Report
                          Copy

                          Address: No,2 HMT colony, palachud, kalamassery

                          Dear Sir/Madam, My name is Vaisak R I am living in HMT colony, palachude, under the Electrical Circle of Kalamaserry Electricity Board. Today in my area, some High Voltage problem has been occured under tha area of HMT colony, palachude Transformer. So many Electrical and Electronics appliances has been distructed due to the High Voltage Induction due to unknown reason. I am trying to submit a petition on the same. How can I claim for this regards? What is the procedure of giving petition against this? Whom should we submit the petition? Could we know the real reason of this incident? For that, whom should we contact? Kindly guide us...
                          Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Feb 20, 2021
                            Report
                            Copy

                            Address: Krishna Vihar, Kolenchery P.O. Ernakulam, Kerala - 682311

                            There is no power for the last 3 hours. This line is from chennullichira transformer. Location of residence is Kolenchery near IOC petrol pump.
                            Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Rakeshka
                              Feb 19, 2021
                              Report
                              Copy

                              Address: Tc 27/1121,B/4,Amba nagar,VANCHIYOOR,TRIVANDRUM

                              Dear Sir,

                              This is to bring into your kind notice that electricity wire in front of our house has fallen down which causing high risk.Since we have children around this place it may result in high risk. Kindly requesting you rectify it as soon as possible.
                              Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                kvenukumar52
                                Feb 13, 2021
                                Report
                                Copy

                                Address: Amritham VH348, T.C 4/2369, Pattom P.O, Trivandrum 695004

                                Hi,
                                I live in Edavankattu Lane, Vikramapuram Hills (CooperativeCollege Road), Pattom. HOUSE NO. VH348.
                                The street light in this lane is not working since past 5months. We have requested for replacement & also raised complaint in the past after awaiting action. Recently neighbours have noticed unknown men bringing ladies & parking their car in the dark after 8pm. In the morning we see beer bottles with food/plastic waste dumped in this lane. This is a residential area & elderly neighborhood and is becoming unsafe especially without street light. Please take immediate action to replace the street light at earliest.
                                Thanks, Venukumar
                                Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  J
                                  Juvin
                                  from Bengaluru, Karnataka
                                  Feb 5, 2021
                                  Report
                                  Copy

                                  Address: Kunnath(H), Thuruthy P. O, Changanacherry, Kottatam-686535

                                  Please note that there is no street light from the post no:K/MC/167/8/1/1.So kindly requesting to take immediate action.
                                  +1 photos
                                  Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    Abinthomas0500
                                    Feb 3, 2021
                                    Report
                                    Copy

                                    Address: Pulluruthil house mukkulam po

                                    My place 3 days no electricity i called every day then no reply from the koottickal kseb . they talk in rural and bad behaviour. I suddenly say i complaint in high offices then he say complaint them. Please solve my issue i am a studing students. To sad about that behaviour. Please take actions about them my consumer number is :[protected]
                                    Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Shamnad Sam
                                      from Thiruvananthapuram, Kerala
                                      Jan 16, 2021
                                      Report
                                      Copy

                                      Address: Shamnad, kochuthundil thekkethil, palliaserikal p o,Sasthamkotta,Kollam, 690521

                                      I have paid my electricity bill (consumer no:[protected] through net banking but showing it as failed . Connected with bank and from there side payment was successful and the provided UTR NO:73113761 . Let me know it should be refunded or payment is successful
                                      +2 photos
                                      Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit