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Kerala State Electricity Board [KSEB] Complaints & Reviews

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Updated: Nov 6, 2025
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Kerala State Electricity Board [KSEB] reviews & complaints page 9

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R
Rebel MJ
Jun 22, 2020
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Address: Joy MJ, Mampallil house, Madakkampoyil,Peringome PO,Kannur dist,Kerala 670307

My average consumption of electricity is 224 units for two months, and after this lock down period i have got a bill amount of 10416 rupees and it shows a consumption of 1418 units for four months. I have filed a complaint with kseb and they send a msg showing that that complaint (Complaint no-[protected]) is rectified without even giving a call.
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    K
    Jun 16, 2020
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    Address: SAI SIVAM, NEAR POOTHRIKKOVIL TEMPLE, EDAKKAD-KADACHIRA ROAD

    Normally my electricity bill used to be in the range of rs. 2000 to 3000. This time i got a bill for rs. 16454 on my consumer no.[protected]. It appears that there is some mistake in preparation of the bill on your part. I have already remitted the bill amount. Please look into the matter and refund the excess amount charged by you by crediting my account.
    Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
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      Arifa Shafeeq
      Jun 15, 2020
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      Address: Mattool,kannur,kerala,india

      I paid my kseb bill through canarabank atm card. Amount debited but my bill shows not paid
      Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
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        Afsal K S
        Jun 11, 2020
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        Address: Thanikkudam Mudikkod Rd, Madakkathara, Kerala 680651

        Power outages are frequently occuring in our area. Everyday they cut the power like for 8 hours. No notifications are sent about scheduled outages and if a complaint is registered, it would takes hours or next day for them to respond. As this is also the time of online classes among other essential services due to the current crisis, people's lives are disrupted. So i kindly request them to solve the problem immediately.
        Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
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          Address: Vengad (PO)Malappuram (DT) Kerala pin:679338

          Consumer no.[protected]

          I received a bill no.[protected] from kseb dated 9/6/2020 amounting to Rs 2195/-.

          My average billing is rs 850/- for 2 months. Kseb can check my last 10 bills what is my average usage. I dont understand how this bill has tripled up. I dont have any pending bill. Until this month calculated same reading from february 2020. Also i payed bill of february: 899, April: 834 and now the...
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          Dharma999
          Jun 9, 2020
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          My consumer no.[protected], dharmaraj. P. K,
          My request is that i need to get my bill information on my mobile no. Please let me know how to get my mobile no registered for that same
          Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
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            Biju_1972
            Jun 6, 2020
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            Address: 7B, Btech Townstar Apartment, Railway station road, Thiruvalla, Kerala state

            Consumer no.[protected]

            I received a bill no.[protected] from kseb dated 4/6/2020 amounting to rs 5120/-.

            My average billing is rs 2400/- for 2 months. Kseb can check my last 10 bills what is my average usage. I dont understand how this bill has doubled up.

            The energy charges had shot up to rs 1000/-
            The extra charges on this bill:
            Fixed charges: rs 20
            Fuel surcharge: rs 52.50
            Dl adj: rs 1430

            During this lockdown when we dont have salary for 4 months and something like this gives us a shock... What do we do? How can i pay?
            +1 photos
            Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
            Jun 11, 2020
            Updated by Biju_1972
            I have spoken to the KSEB employee and he has explained well the reason of this increase. I have no choice but to pay.
            Jun 17, 2020
            Updated by Biju_1972
            Many people have not paid the big amount on their kseb bill received. I had no choice but to pay by taking debt from others. Having children at home and their online classes in progress I was forced to pay.

            Please help if some refunds can he made.
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              S
              Shine T P
              Jun 4, 2020
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              From,
              Tp shine
              Tharamal house
              Cherai po

              Sir

              [protected]നാം നമ്പർ വൈദ്യുതി കണക്ഷൻ എടുത്തിട്ടുള്ള എനിക്ക് ഈ മാസം വന്നിട്ടുള്ള കറന്റ് ബില്ലിൽ ഗണ്യമായ വർദ്ധനവ് കാണുന്നു. എന്നാൽ ഉപയോഗ യൂണിറ്റ് ശരിയാണെങ്കിലും കണക്ക് കൂട്ടിയിരിക്കുന്നതിൽ വലിയ അപാകതയുളളതായി കാണുന്നു. പ്രീവിയസ് യൂണിറ്റ് രേഖപ്പെടുത്തിയിരിക്കുന്നത് 26/3/20-ൽ 457 ആയിട്ടാണ്.
              ഇത് 28/1/20 ൽ എടുത്ത റീഡിംങ്ങ് ആണ്.അന്ന് 881 രൂപ ഞാൻ അടച്ചിട്ടുണ്ട് ആ മാസം 290 യൂണിറ്റ് ഉപയോഗിച്ചിട്ടുണ്ട്. (ഇത്രയും വരാൻ കാരണം ഇതിന് മുൻപിലത്തെ മാസം റീഡിംങ്ങ് എടുക്കാൻ വന്നപ്പോൾ മീറ്ററിൽ ശരിയായി കാണാൻ പറ്റുന്നില്ല എന്ന് പറഞ്ഞ് ശരാശരി ഉപയോഗ യൂണിറ്റായ 42 ന്റെ ബിൽ തന്നതു കൊണ്ടാണ്)

              28/1/20-to-26/3/20 ൽ വരെ 192 രൂപയാണ് ബിൽ വന്നിരിക്കുന്നത് (ഈ മാസവും റീഡിംങ്ങ് എടുക്കാൻ വരാഞ്ഞത് കൊണ്ട് ശരാശരി ഉപയോഗ യൂണിറ്റിലാണ് ബില്ലിട്ടിരുന്നത് ഇത് ഞാൻ ഓൺലൈൻ അടച്ചിരുന്നു) ഇതേ മാസം 240-യൂണിറ്റോളം ഞാൻ ഉപയോഗിച്ചിട്ടുണ്ട്
              എന്നാൽ പുതിയ ബില്ലിൽ intial reading പഴയത് രേഖപ്പെടുത്തുകയും അതു വഴി ഉയർന്ന താരിഫിലേക്ക് എന്റെ ഉപയോഗം ഉൾപ്പെടുത്തുകയും ചെയ്ത് ഭീമമായ തുകയാണ് എനിക്ക് ഇപ്പോൾ തന്നിരിക്കുന്നത്. ആയതിനാൽ ലോക്ക് ഡൗണിന് മുൻപുളള മാസമായ 28/1/20 to 26/3/20 വരെയുള്ള കറന്റ് യൂണിറ്റ് 240 ൽ പെടുത്തിയും, ലോക്ക് ഡൗൺ മാസമായ 26/3/20 to 27/5/20 വരെയുള്ള കറന്റ് യൂണിറ്റ്
              332 ആയും രേഖപ്പെടുത്തി എന്റെ കറന്റ് ബില്ലിൽ സബ്സിഡി അനുവദിച്ച് ഇളവ് ചെയ്ത് തരണമെന്ന് താഴ്മയായി അപേക്ഷിക്കുന്നു
              എന്ന്
              Tp shine
              Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
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                L
                Lintasj
                Jun 4, 2020
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                Address: Kseb

                Hi
                I payed kseb bill of 1600 using netbanking from hdfc account
                Amount was deducted but it shows transaction failed in the site
                Please let me know how to solve this
                Thanks
                Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
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                  V
                  Vineeth Geever
                  May 30, 2020
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                  Resolved

                  Hi sir,
                  My name is vineeth paul geever. I used to get an electricity bill of around rs.2000 - rs.2500 which i pay via online (Phonepe). But, due to covid-19 situation all the family members are at home now and was assuming i would be getting a bigger bill amount. But unfortunately, the bill amount was much higher than expected, which is rs.9577.
                  I checked the bill amount breakdown and found that the amount as per the consumption is rs.5801 and the extra rs.3776 is for dl adj.
                  If this dl adj is calculated from last 2 months bill, then i have already paid that bill via online (Phonepe).
                  Please help me out here.
                  Thanks
                  May 30, 2020
                  Complaint marked as Resolved 
                  No resolution has been provided. It was marked as resolved all of a sudden.
                  Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
                  Still not resolved. It was marked as resolved all of a sudden.
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                    K
                    kolamkpv
                    May 18, 2020
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                    I have made online payment for my electricicity bill for rs 3050 on 17/05/2020. Though the amount is already deducted from my account the same is not reflected in kseb payment portal. It is showing payment transaction failure. Please refund the amount.

                    Details

                    Consumer number :[protected]
                    Consumer name : rasha prakasan
                    Trnsaction date: 17/05/2020
                    Transaction ref:[protected]
                    Amount : rs 3050
                    Bank : canara bank, pattannur branch
                    +1 photos
                    Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
                    May 21, 2020
                    Updated by kolamkpv
                    Complaint not resolved. No refund received
                    May 25, 2020
                    Updated by kolamkpv
                    complaint not resolved
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                      U
                      udaykeraleeyan
                      May 17, 2020
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                      Our consumer number is[protected] in the name of mr. Manoj normally they do receive bill amount nearing to 1500 to 1900 in total every 2 months. But shockingly after electricity board changed their meter on february 24th 2020. We have received a shocking bill of rs.7534/- which is unusually very high.
                      We believe it is a faulty meter as we have never received such a huge bill in the past. Kindly do the needful to change the meter & advise the concerned to do the needful to reduce the bill to average bill amount in the past billing.
                      Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
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                        S
                        Shanufazil
                        May 7, 2020
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                        Address: Near as college, karimbam

                        My customer no.[protected], bill no.[protected], bill payable amount is4575, this is too much. Previous month it was only 816. I want to know how this amount comes. Is it from your irregular meter reading due to kovid. Then please let me to reduce the amount. I hope you will inform me soon the fact. Mob. No.[protected]
                        Thanks
                        Regards

                        M. P. Shanavas
                        Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
                        May 07, 2020
                        Updated by Shanufazil
                        Huge bill amount.check it up from 816 to 4575?
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                          I
                          illias007
                          May 6, 2020
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                          unknown huge billing by kseb

                          Address: Manjeri , Mullampara

                          Respected sir,
                          My bill amount for this month is 9201. Average bill amount i used to pay was around 1800 to 2500. Huge amount came in this months bill. I have no dues or any bill pending till this month. All family members are affected by kseb due to this fake error bill. Consumer number is[protected]. Kindly help me as soon as possible. Iam attaching the bill also. Kindly clear the issue. Thanks in advance...
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                          Mujeeburahman Chalil
                          May 6, 2020
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                          Address: Kerala State Electricity board

                          Respected sir
                          Iam cheated by kseb. My bill amount for this month is 3876. Average bill amount i used to pay was around lessthan1000. Huge amount came in this months bill. I have no dues or any bill pending till this month. All family members are affected by kseb due to this fake error bill. Consumer number is[protected]. Kindly help me as son as possible. Iam attaching the bill also. Kindly clear the issue. Thanks in advance
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                            Fathima Shahabudeen
                            Apr 30, 2020
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                            Yesterday I have paid my kseb bill through online but my money is deducted through my bank account but today morning I got the message from kseb as the transaction has been failed consumer number.[protected]
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                              Gayu333
                              Apr 27, 2020
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                              Address: Thampuran Nagar ,Studio Road, Koliyacode

                              Sir,
                              I am a resident of thampuran nagar, studio road. My kseb consumer no is 21906. The street light in our locality is not working since last 1 month. The working of street light is needed as it is located in a turn around the road. Since it is not working people riding vehicles are finding it difficult at the turning area.
                              So, kindly solve this issue asap.

                              Regards
                              Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
                              Street lights in front of the kothakulangara sastha temple palluruthy near edakochi village office not working for the past few days.the entire place is in darkness due to this.
                              Kindly look into the matter and do the needful
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                                Ann.k Sherin
                                Apr 21, 2020
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                                Sir
                                My consumer no is[protected] I did payment through credit card sbi 640 rs debited from my bank account today 21/4/2020 but no messages received yet and transaction status is intiated already 640 rs debited from sbi
                                Payment via fedral bank
                                Is the transaction is successful
                                Apr 21, 2020
                                Updated by Ann.k Sherin
                                Is the transaction is successful
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                                  Babymary
                                  Mar 30, 2020
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                                  I have made online payment for bill on 28/03/2020 and 30/03/2020.The money got deducted from bank on these two attempts but the bill payment was not successful. My account at https://wss.kseb.in. is not showing as bill is paid. Please credit that amount back to my bank account or make the bill paid

                                  Bill details:
                                  C# :[protected]
                                  Bill#:[protected]
                                  Bill amt: 650 (includes two days payment)
                                  Section: Pathanadu
                                  Consumer: Annamma George
                                  Kerala State Electricity Board [KSEB] customer support has been notified about the posted complaint.
                                  Apr 03, 2020
                                  Updated by Babymary
                                  Issue solved
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                                    M
                                    manumqln
                                    from Bengaluru, Karnataka
                                    Mar 19, 2020
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                                    power cut - even after the covid 19 shutdown and power cut ban is announced

                                    Address: Elangalloor, Amman Nagar-134, Pattathanam P.O., Kollam, Kerala, 691021

                                    Most of the people are working from home after the covid19 issues. I am also one of them. Cutting the power and solving the line issues during the weekdays will affect me really bad. When i call the kseb office, they are even taking it seriously. As i am a software engineer, i can't work without electricity.

                                    This is a ridiculous thing from the kseb people to cut the power during this time. They can do these kind of the work...
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