Sir/madam,
On 01/07/2016, i have booked 2 bus ticket from mysore to alleppey in kerala rtc ac scania multi axle (pnr : k1770256).
Bus to breakdown somewhere inside bandipur forest. authority inside bus made the entire travelers to board a local bus which was already fully occupied, telling that the officials in nearest bus station (sultanbatheri) will provide the facility to travel further. on reaching the station, bus conductor who came with us went missing and the officials were not at all cooperative and was planning to sent us to another bus station as they were not ready to take responsibility.
After a long fight (almost 11:30 pm) they said they will provide a bus to kozhikode bus station, from there they could arrange another scania bus till trivandrum as destination of our bus was trivandrum.
Finally when we reached kozhikode the authority has provided 2 ac low floor bus, which will go till ernakulum!!...
Without any option we all boarded that bus...
Please take necessary actions against the irresponsible officers and help us to get refund ticket money.
Paid 800/- to go in local bus from mysore to alleppey...
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