Kerala State Road Transport Corporation — conductor behaviour

Address:

Thiruvananthapuram, Kerala, 680581

Alleppey to coimbatore superfast bus
(Kl 15 a 958 - rpk270) was to leave thrissur stand at 9.45 am today (31.07.2019). The bus driver and conductor get into the bus at 10.00 am. And then the conductor says there was a reservation and trying to call the person who has reserved. And only for a single seat (Seat no. 1). Is the conductor privy to details of person booking the ticket? Does this bus have a reservation? Or was he trying to get an acquaintance a seat. Even if there was a reservation and the passenger comes late does the bus wait for him? The bus was already late by 15 minutes.