I tried booking ticket in ksrtc.in from kozhikode to ernakulam, i was taken through phonepe where 262 was deducted but seat is not booked. I did'nt receive an confirmation/failure message on booking but money was deducted. To check on this, i called the customer care, took the number from ksrtc portal. i was kept waiting for more than 15min in the call to be answered by any customer care executive but my call was not taken by anyone in customer care. i could not find any way to reach out to ksrtc to get my money refunded. I want my money refunded. OB reference number of failure booking is OB8022767
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