Kerala Vision Digital Tv — Cable TV provider

S

Shibin C

from Punalur, Kerala

Address:

Kannur, Kerala, 670674

This complaint is regarding the Kerala vision cable net work, we are part of HI - VISION Madappurachal, kannur Dst. Kerala. It is very disappoint to say that we are receiving poor cable connection most of the time. They are not providing the value for the money that we spent on them, every year they are increasing the price, now from April 2017 we have to pay Rs.250 per month.

As a consumer we have the right to get good cable connection for the money that we spent. We need immediate assistance on this since it is happening from past few years and these providers are cheating the consumers and charging more for the poor connection and hence poor quality channels. They are doing this just because since it is a rural area we don't have any other option o choose.

Thanks.

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Comments

P

praveenvkpoika

from Bengaluru, Karnataka

Pls update your clock that is 17 Minut slow

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A

Abishek A Balan

from Bengaluru, Karnataka

I'm using Kerala vision from past 8 months. Very poor signal quality and service was provided. No cable for last 12 days. Informed operator several times and once to the head office. No response found. My customer ID: NUID [protected].

Will be changing from Kerala vision. If they charge me for those days.

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R

reshmi mr

from Mumbai, Maharashtra

Hi,

We have been facing issues with cable connection since more than 6 months. We are not recieving proper response from our cable operator. Even multiple emails are sent to the email id mentioned in Google still not a single response received yet. When called the customer care we came to know that even the set up box provided to us is registered under someone else.
We usually receive error messages like No signal, blurred video, issue with set up box etc. After numerous calls the cable operator made us to buy new hd set up box. Currently again we are getting error message No signal. When we try to reach cable operator he is disconnecting the calls. Totally disappointed with their service.

Regards,
Reshmi

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J

Jjj Kkk

Hi

This set top box of KCCL is worst sometimes when power on the set top box we cannot see tv channels. Iit shows that "THIS SET TOP BOX PROPERTY OF KCCL. And I cannot see tv channels last 2 days.

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