[Resolved]  Keruas — KeruasKeruas Scam -- Facebook Ad

Website:www.keruas.com

I had purchased an dress worth 799 from the PBLifestyle https://www.keruas.com/ The Ad showed up in Facebook on 31st Dec 2021.

When I wanted to check with the Customer Care about the delivery and order tracking, I had sent an email but did not got any response. When going through the reviews found one number which was shared by a review. When I had a call to that number they mentioned that the order is cancelled, and due to some server issue it is not reflected there, and they will refund the money.

When I called the number [protected] for a refund. They will ask a SMS to send to [protected] with a code starting with TRV XIA to initiate the refund for the Product purchased from Keruas. The TRV XIA was sent from the mobile number +91 [protected].

In the number [protected] if the SMS is not send then they will provide another number [protected] to send the TRV XIA SMS which would be valid only for a minute. After sending the SMS u will receive 2 SMS stating like Below:

"Dear Customer, registration for UPI has started for ICICI Bank. If it was not you, report to your bank. Do not share card details/OTP/CVV with anyone."

"Dear, You have successfully registered your UPI account on this device in Mi Pay."

Be aware guys, and dont fill any other form if they send via SMS which could ask you the PhonePE/Gpay pincode. The form SMS was sent from the mobile number [protected].
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Jan 3, 2022
Complaint marked as Resolved 
Description have some information which is not related. And hence closing it. created a new complaint with the details.
Jan 03, 2022
Updated by Suma Manjunath
Though I have not forwarded the TRV XIA message to the number they have mentioned, I would seek support for my money refund.

Dear consumer support kindly help us.

Regards,
Suma
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Fake website keruas how can I get my money back

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