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Kesari Travels Complaints & Reviews

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Last updated Apr 10, 2024
Complaints 8
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Kesari Travels reviews & complaints(8)

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K
Kumud b
Apr 10, 2024
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Refund of money

Website:www.kesari.in/tours

I aunty has booked the package for his brother 25 wedding anniversary with all her late husband PF money. Now on the day on party his brother slipped and was hospitalized got hurt on back and got operated as well. Now he is not allowed to travel too far. We asked to refund as its huge amount and no in our familes can afford to go. My aunty wanted make his brother in law special used her savings. She is widow and thats her fard earned money...
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A
anjlisule
Apr 10, 2024
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Restructure/Refund

Refer enclosed request letter....
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Krishnasri V Kurada
May 24, 2022
Jun 14, 2022
This thread was updated on Jun 14, 2022
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Amount transferred by mistake which is not returned

Address:Mumbai

My mother in law, Mrs. Indira Kurada, was an old customer of Kesari Travels and had their account added to their online SBI account. She has transferred Rs 10000 to Kesari Travels by mistake. But Team kesari is not returning the amount even after repeated callas and emails....
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kelkarpriti
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No refund given of Europe tour

My parents booked europe tour and paid full amount in dec-2019, but due to covid it has been cancelled. But no updates post pandemic. No news on refund, no response to mail. Absolutely zero touch point with customer. First time my parents supposed to travel through Kesari Travel, but it was unexpected. My parents are senior citizens and don't want to travel in future also out of India. And money they paid is their retirement fund....
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anaswa
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cherry blossom tour to japan

Address:Bangalore, Karnataka, 560027

We are booked on a tour to japan with kesari travels starting on april 1st 2020.
It is an all women tour and we - aruna narayan & jaya reddy - are both senior citizens.
As per the government advisory to avoid non essential travel to international destinations because of the danger caused by the coronovirus pandemic.
We do not wish to travel putting ourselves and the country in high risk.
Kesari insists that they...
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V
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no proper transport

I have booked tour with kesari travels starting from 20.05.2019. On 26th may, when we were traveling to chandigarh from manali., out vehicle was stoped at swarghat by rto officials. They verified documents of our bus no. Surprisingly it' is found that bius operator has not paid tax. Rto officer insisted on paying fine of rs
50000 immediately. Bus driver showed helplessness to pay such a big amount. Due to mismanagement on behalf of...
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S
Sheela Ambre
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refund for cancellation

Address:Mumbai City, Maharashtra
Website:www.kesari.in

I thought, i am the only person who is facing the issue but it looks like it is common practice at kesari.

I booked the tour as a gift for my parents who are senior citizens. This is was their first trip ever with any tour company.in june 2016 for a tour dates in 2017.

Due to death in family, my parents called kesari office and cancelled the tour. Since then, we are trying to figure out what is the refund amount...
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soni.sheetal123
from Mumbai, Maharashtra
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Payment not received, unethical behavior

Address:New Delhi, Delhi, 100001
Website:www.kesaritravel.in

19 jan 2016, we made bookings for our Dubai tour scheduled on 26th to 29th through Kesari travels 99, Guru Ramdas Nagar, Laxmi Nagar, New Delhi - 110092
Website : www.kesaritravel.in
Email : [protected]@kesaritravel.in / [protected]@gmail.com

PFA the image for more details.
They provided vouchers against what they had promised. After my complaint regarding the same they suddenly stopped replying. Since...
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