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Holiday7.in / Holiday7online.com Complaints & Reviews

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Updated: Jan 5, 2018
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Holiday7.in / Holiday7online.com reviews & complaints(4)

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D
devsingh3718
from Karnal, Haryana
Jan 5, 2018
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This firm had cheated us by promising an adorable stay for our trip to manali last week in a 3 star hotel (For hotel jessica, original name shri om sainath hotel). They charged us extra for providing us a 3 star hotel. But it was just a very ordinary tourist hotel. Infact hotel manager charged us forcily extra thousand rupee for new year party though we were not interested. He said it is mandatory & your trip advisor must tell you about this. He also admitted this is not an 3 star hotel & only charges 2000 per night & we paid 5500 per night. Our trip was for 2 nights so overall this firm has charged 7000rs extra on the name of 3 star hotel. I do have all the reciepts & call recordings done with ms manpreet & his boss. I am filing a case against this firm but before it i am going to publsh it in local newspaper as suggested by my lawyer friend. If some one also want to do complaint this fraud firm please mail me. They ruined all my trip & driver they send along with is was so slow & he made us walk for 3-4kms at both sight seeing coz he saved car parking charges & put it in his pocket. He also took 500rs on the name of the local union of the hill station.
Please don't approach such tour & travels to visit such beautiful place as these firms only make money as they already know same person will never ever come to them again coz of thier ruthless service. They never care for thier customers as they are still tied up resort like flamingo resort which have very poor ratings & feedbacks. So join hands with me to cancel thier license.
Feb 7, 2018
Complaint marked as Resolved 
Holiday7.in / Holiday7online.com customer support has been notified about the posted complaint.
Verified Support
Jan 05, 2018
Holiday7.in / Holiday7online.com Customer Care's response
Dear sir, As Per your Booking we provide you Hotel Jessica Manali which have 03 star, you Can check out Any Where or we attach some Screenshot for your Information. & Sir your total Package cost 27, 500/- in which we provide you Ac Dzire From Delhi to manali For 02 Nights / 03 Days With All toll tax, parking charges, driver charges, fuel cost inclusive, & 02 Night Accommodation In Hotel. lets come to the point of Dj Party on 31st Dec. so Dear Sir it is mandatory at all Hotels in All over India & All Clients pay On the spot in hotel.

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    M
    Mabak
    from Hyderabad, Telangana
    Jun 19, 2017
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    Website: Holiday 7

    Holiday 7 cheated us.. It took payment before and dint even show the places that are in our package.. My office mates also planned to visit manali thru holiday 7.. Bt i strongly suggested them that holiday 7 people just cheat people and are very rude.. I m also going to file a case in consumer court on it.. I suggest every one not to book any packages in holiday 7..
    Jul 20, 2017
    Complaint marked as Resolved 
    Holiday7.in / Holiday7online.com customer support has been notified about the posted complaint.
    Verified Support
    Jun 19, 2017
    Holiday7.in / Holiday7online.com Customer Care's response
    Dear Sir

    Please Provide us your booking Details name and your tour Packages. .

    thanks
    HR Department
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      anshusharma
      from Lucknow, Uttar Pradesh
      Jun 10, 2017
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      Address: New Delhi, Delhi, 110058
      Website: holiday7

      I have booked the tour through mr. Kapil sharma, he send me hotel voucher n driver detail for manali and shimla trip, but when we arrived at manali, driver started to mis behave and demanded all the money in advance, we had already paid more than half amount in 1 day so we refused n talked to mr. Kapil and he said - sir aap log khud he aage ki trip arrange kar lijiye hum log nahi kara paaenge " and he did not pick up our call. We were like helpless person on the manali road even after paying 20000/- also the hotel he booked was so cheap that there were a case of theft n policemen were there when we areived at hotel flamingo resort
      Oct 1, 2017
      Complaint marked as Resolved 
      Holiday7.in / Holiday7online.com customer support has been notified about the posted complaint.
      Verified Support
      Aug 31, 2017
      Holiday7.in / Holiday7online.com Customer Care's response
      Dear Anshu sharma, you have Booked Shimla Manali By Car Tour Package from us. it is Budget Package & you have pay only 4, 000/- In Advance & your rest payment adjust During the tour. and you were go manali from delhi by overnight journey means 12 Hrs. journey & After Reach manali you have check in Hotel & after Check in you said to drive to sightseeing as you check in hotel, driver want some rest to remove his tiredness, because his is Human Not a Machine, even a machine can not work 24 Hrs Continuously, he is requested you to take some rest to drive car properly but you didn't listen a word. Even Mr. Kapil Sharma also Was Trying to understood you But you were Vary stubborn that why Mr. Kapil Sharma Said you to arrange tour yourself.
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        sarkarpushpa
        from Gurgaon, Haryana
        Jan 5, 2016
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        Address: New Delhi, Delhi, 110058
        Website: www.holiday7.in

        I have confirm my tour package on[protected] and i had a some personal issue then I have cancel this on[protected] and my tour date is[protected], I am cancel my tour before 1 month, Tour agency can not share our cancellation rule before approve my tour package, when I am asking about my refund amount they only giving Rs.2800/-, I am Paid advance Rs.4800/- I can't bear this loss, Pushpa Singh [protected]
        Oct 1, 2017
        Complaint marked as Resolved 
        Holiday7.in / Holiday7online.com customer support has been notified about the posted complaint.
        Verified Support
        Aug 31, 2017
        Holiday7.in / Holiday7online.com Customer Care's response
        Dear Pushpa Singh, you Have make 30% Advance Payment & We Refund your amount according cancellation Policy...

        CANCELLATIONS POLICY :

        · If the Client is willing to amend or cancel his/her booking because of whatsoever reasons including accident, illness, or any other personal reasons including non-payment of the balance payment, the Company is liable to recover Cancellation charges from the Client. All cancellations are to be communicated in written, a further charge will be levied as follows:-

        · For postpone / Prep-one of tour packages are to be communicated in written and need to be inform us at least 15 days prior of tour date.

        · INR 20%/- will be charged extra for Prep one / postpone.

        · 30 days prior to departure of the tour 30% of total tour cost.

        · 30 days to 15 days prior to departure of the tour 50% of total tour cost.

        · 14 days to 07 days prior to departure of the tour 60% of total tour cost.

        · 07 days to 01 days prior to departure of the tour 75% of total tour cost.

        · There will be no refund for NO SHOWS.
        i have booked the tour through mr. kapil sharma, he send me hotel voucher n driver detail for manali and shimla trip, but when we arrived at manali, driver started to mis behave and demanded all the money in advance, we had already paid more than half amount in 1 day so we refused n talked to mr. kapil and he said - sir aap log khud he aage ki trip arrange kar lijiye hum log nahi kara paaenge " and he did not pick up our call . we were like helpless person on the manali road even after paying 20000/- also the hotel he booked was so cheap that there were a case of theft n policemen were there when we areived at hotel flamingo resort
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