[Resolved]  KFC India — I am complaining about order cancelled but money charged from google pay

Address: west end mall Aundh Pune, Pune, Maharashtra, 411045

We placed order at west end aundh pune for rs 581.41 via google pay on nov 7 2019. The order got cancelled but money was withdrawn. Upi tran i'd[protected], from tanay patankar google tran cicagkcwi-lgcw. Store told us to lodge complaint on email i'd kfcindia. [protected]@sapphirefoods.in. No one has responded. We want refund of our money and reputable company like yours should not ignore customers complaints. Contact email tanaypatankar.[protected]@gmail.com.
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Jan 2, 2020
Complaint marked as Resolved 
KFC India customer support has been notified about the posted complaint.
Verified Support
Dec 02, 2019
KFC India Customer Care's response
Hi Monika, this should not have happened. Please share your contact number, email ID, restaurant details, transaction ID, date and amount. These details will help us to raise your concern and provide a suitable solution at the earliest.
 
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Payment made from UPI, But the order did not placed, requesting to revert the amount of 831/-

KFC India Customer Care's response, Dec 4, 2019
Verified Support
Hi Revthoi, this should not have happened. Please share your contact number, email ID, restaurant details, transaction ID, date and amount. These details will help us to raise your concern and provide a solution.

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