KFC India Customer Care
Yum! Restaurants International
Customer satisfaction rating: 2%
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700
COMPLAINTS

KFC India Customer Care

Yum! Restaurants International

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Address
12th Floor, Tower-D, Global Business Park
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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Additional info
KFC Delivery Number For Central Delhi: +91 11 4350 4848
KFC Delivery Number For East Delhi: +91 120 410 0444
KFC Delivery Number For North Delhi: +91 11 4745 4444
KFC Delivery Number For South Delhi: +91 11 4100 5509 / +91 11 4100 4550 / +91 11 4600 0567
KFC Delivery Number For Noida: +91 120 406 6333 / +91 120 4690 333
KFC Delivery Number For Gurgaon: +91 124 467 4444
KFC Delivery Number For Bengaluru: +91 80 4151 9900
KFC Delivery Number For Bengaluru: +91 80 4169 7177 / +91 80 4211 1515
KFC Delivery Number For South Bengaluru: +91 80 2860 7900 / +91 80 4219 8198 / +91 80 4120 8887 / +91 80 417 58292
KFC Delivery Number For West Bengaluru: +91 80 4210 2115
KFC Delivery Number For Andheri, Mumbai: +91 22 6741 5050
KFC Delivery Number For Bandra, Mumbai: +91 22 6710 1010
KFC Delivery Number For Goregaon, Mumbai: +91 22 4238 5050

View More Information...

Customer satisfaction rating
2%
Complaints
700
Pending
0
Resolved
15
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

KFC India related photos (178)

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KFC India Complaints & Reviews

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KFC India — fraudulent

 Kayrvi Sharma on Jan 20, 2018
If kfc plans to feed 1. They should not do it without consent of customers as those who are unwilling to donate should not be forced to.
2. Also why doesn't kfc contribute from their own profits instead of forcing customers by cheat implying the cost in each bill without the customer knowing it.
3. Customers have no proof if the money collected utilised properly. Ur staff doesn't even know the charity process.
4. If u dnt ask customers their will u r cheating in the name if fraud charity...
Complaint comments  Read comments Complaint category Food

KFC India — my epf not submitted

 Pappabiswas on Jan 19, 2018
To
Food corporation of india,

Sir,

Here i written to the compliant against kfc restaurent. I worked here in the year of 2012., and i leave the job after a year. Some of the reason i could not claim my epf. But in 2017, i continuously call his office in shree tower which is located kolkata, baguiati. They given me from, its already spended 50days, but i could not get any money,. While i trying to check my status they shown me it was wrong. This type of wrong things doing by kfc and runned by devyani international pvt. Limited. Sir, could you please do me...
Complaint comments  Read comments Complaint category Employees

KFC India — giving wrong product and taken more price

 Ayan Ansuman on Jan 18, 2018
Hi,
Last sunday i ordered 6pc smoky chicken which cost 165.. But those people given me 6pc smoky chicken and deducted 499 from my account.. I didn't notice that time but after having that chicken when i saw my mobile.499 money deducted from my account. Then i asked kfc people, they just doing argument to hide there mistake.
I just lost my money and got a bad impression on kfc service too...
Complaint comments  Read comments [1]Complaint category Food

KFC India — complaint about gift card

 pradeep sarkar 2018 on Jan 16, 2018
Hi,

I am a regular customer of kfc. I used to go regularly to your magneto mall raipur outlet. Now i am facing a problem using a kfc gift card no.[protected], approx seven to eight months ago your sales executive insisted me to take a gift card. As a card holder i will get 15% discount on the bill amount i agreed and deposited rs. 2000/- and taken a gift card.

In that time your sales executive not told me about the validity of the card as well as no issue date and validity date is mentioned in the card itself. After that i used the gift card two times of rs....
Complaint comments  Read comments Complaint category Food

KFC India — misbehaviour of delivery boy

 Shivee Kashyap on Jan 14, 2018
Hi
I am regular customer of kfc pacific mall, dehradun, india - 248001. I have complain about this delivery boy of phone no. [protected]. He is trying to befriend me and few days back, he called without any reason and misbehaved. His behaviour while delivering order in personal is too friendly and flattering. Kindly consider this complain and take action.
Thank you....
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

KFC India — food quality issue

 sumant srichandan on Jan 14, 2018
I have takrn chicken longer 2 piece today in park square mall kfc outlet in bangalore whitefield. The quality qas very bad. The bread is hard and out dated test. The chicken was also hard cold and not able yo chew, i complained same in store but they told its like that. I am regular user and i know the test of the chicken longer. They are frozen n outdated burgers. Very bad experience and stop going kfc now onwards....
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

KFC India — aquafina water bottle one liter 50 rupees

 Vishal Dayalan on Jan 13, 2018
In kfc they are selling the aquafina one litter water bottle for the price of 50 rupees... Is this correct price or wrong.
This retail shop is in chennai keelkattalai... Pincode 600043

Can you able to tell me why this rate is involved for the normal mineral water that is available in the normal shop for 20 rupees.

How to raise a complaint about this to take necessary actions....
Complaint comments  Read comments Complaint category Fast Food Restaurants

KFC India — 5 nos bucket of fried wings

 Bharat1956 on Jan 12, 2018
Dear sirs,
On 10th january, 2018 at around 9-45 pm we had purchased a bucket of (5 nos) fried wings from your outlet at center mall, mg road, ernakulam. Since after having it, we all were having vomiting sensation and our body was weakened. Even after 24 hours, it is not subsided.

It was evident that some food poisoning has taken place in the same, by addition of more chemicals or bacterial contamination. We do not expect such incidences from kfc.

Please look into this, as it is a thereat to the customers health.

Shyam...
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

KFC India — amount got deducted twice

 Aliesh on Jan 11, 2018
Dear team,

I had placed an order (Attached in trail mail)
On 20-dec-2017, and amount got deducted twice.
First order which i placed was unsuccessful and the
Second order was successful.

But i did not get refund of my amount. I checked with the bank and they said that both amount have been claimed by merchant. I have take transaction id and authorisation id from the bank also lodged a complaint in the bank.

Please find below transaction details:-

Transaction 1:-
Transaction id :- mt173550025000010045777
Auth...
Complaint comments  Read comments Complaint category Credit Cards

KFC India — charging four times by kfc, hyderabad

 Satwik Jain on Jan 11, 2018
Dear Sir,

Please ref following email.
I would like to submit that I had availed services at your KFC outlet at Hyderabad as per details below:

KFC ORDER # 3530D6150

PAYTM TXN ID: [protected]

06.01.18 AT 4:25:12 PM

Rs 359/-

KFC ORDER # 3530D6111

PAYTM TXN ID: [protected]

06.01.18 AT 4:22:25 PM

Rs 359/-

KFC ORDER # 3530D614

PAYTM TXN ID: [protected]

06.01.18 AT 4:21:18 PM

Rs 359/-

The...
Complaint comments  Read comments Complaint category Food

KFC India — delay in refunding

 Smitha Dev on Jan 10, 2018
On 31 st Dec 2017 I had ordered from kfc, I made payment through paytm, the money did not reach the shopkeeper, but the amount got deducted from my account.Then again I made payment through my debit card.I paid twice for my order.It's been past 10days my money has not yet been refunded, still how any days should I wait.I thought KFC IS A BIG COMPANY, but it's a pity that they can't maintain its customers properly....
Complaint comments  Read comments Complaint category Fast Food Restaurants

KFC India — worst quality of hot and crispy chicken

 Max342ss on Jan 9, 2018
I ordered half and half bucket from kfc on 7th january and the quality of hot and crispy in that was worst. I couldn't eat even a single piece from it because of bad taste. Very bad oil (Vanaspathi i guess) was used to cook that. Never expected this quality from kfc being an international brand. There is no point on spending so much in your products if you cant give us quality and hygienic food.

Mayank pandey
[protected]...
Complaint comments  Read comments [1]Complaint category Food

KFC India — ordered not delivered and canceled

 Gagankathuria111 on Jan 6, 2018
I ordered an 8 pcs kfc bucket for rs 449 plus gst at the toll number [protected] around 9:50 pm on 5th december, 2017 and said that the order be delivered at place at 10:45pm sharp but the driver called me from landline number at 11:02 pm and after not picking up the phone the outlet cancelled my order.
I called the outlet at the landline number from which i got missed call but the outlet manager toldme that there are 3 rd party riders and the delivery guy didn’t even call me or rang the doorbell of my place and i did not ate food till 1200 am.
Pathetic service will never order next...
Complaint comments  Read comments Complaint category Movement & Delivery

KFC India — amount not refunded-twice debited

 ravi@1 on Jan 5, 2018
I had lodged a complaint on 30.12.2017 at this portal. I was assured of speedy redressal. But despite lapse of 6 days nothing has happened. I had complained about my visit to kfc restaurant at gip mall noida. I ha ordered one item for rs. 224/-only. But my account was debited twice for it. Mr. Sumit an employee told me that my amount will be refunded, but i feel cheated at kfc because they have debited my account twice for one item purchased. And they are not refunding the amount despite my previous complaint. Pleade arrange to refund my amount.
R sanwal
Delhi-92
[protected]
Complaint comments  Read comments Complaint category Fast Food Restaurants

KFC — rude behavior and foul language by employee at kfc viviana mall

 Lord Vader on Jan 5, 2018
I was at kfc viviana for my complimentary food provided by kfc as a gesture to my previous feedback.

So the employee parvez shaikh (Name according to my knowledge) who told me about free food was not on duty. So when i call him he told me to ask for on duty employee name krutika (Kanika, i'm not sure about name) to process my order.

But when i received my order i found my fries were dead cold. So i call him back he told me to give my phone to her and they have conversation in backside.

Although she replace my fries, i also find her skills not good like...
Complaint comments  Read comments Complaint category Fast Food Restaurants

KFC India — about refund of double charging of bill

 Shivamsb8 on Jan 3, 2018
Dear sir, we had enjoyed a good meal at kfc in piccadilly square mall, sec34 chandigarh on 24-12-17 at about 12:00 pm
I had paid my bill with my card but it was charged 2 times nd they tell me that it will be refunded as soon as possible and i also trust on them nd did not even check my balance. And today when i was to about pay some other bill at some place with my friends i came to know that it is till yet not refunded and it was highly humilating in front of my friends
So i request u to take suitable action as soon as possible because already it is about 10 days and money is not...
Complaint comments  Read comments Complaint category Banks

KFC India — refund success payment success and failed order

 a_kumar on Jan 1, 2018
I tried to put an order online by paying with my credit card. For which payment was success but order failed. I checked the account statement and amount was deducted. I spoke to kfc customer care and they suggested me to to wait for 7 days until payment get reversed by its own. Today's been more than 7 days but still no clue on this. Can you help me to get my money back?
My details are as follow:
Arun kumar [protected]
Email: arunnhbti@gmail.com...
Complaint comments  Read comments Complaint category Food

KFC India — non refund of amount twice debited in my account

 ravi@1 on Dec 30, 2017
I went to kfc restaurant at gip mallnoida on 24.12.2017. I purchased one item for rs.224/-only. But my account was debited twice for the amount through debit card. I talked to mr. Sumit an employee at the restaurant and as informed by him i gave the following details on the mail id provided by him.
-bank name:punjab national bank
-customer id : aym 015803
- bank statement of account.
Please expedite refund of excess amount debited.
Thanks
Ravindra sanwal
Delhi-92
[protected]...
Complaint comments  Read comments [1]Complaint category Food

KFC India — request for a bill copy of kfc

 vickasjais on Dec 28, 2017
Hi customer care team, i have lost the bill for the purchases that i had made in your kolkata outlet. I request you to send me a copy of the same on my registered email id: vikasjaiswal1097@gmail.com

Please find the details of the bill below:
Date:[protected]
Ticket id: 55662318
Transaction id: c1712121358243282483290
Amount: rs. 524

Thank you....
Complaint comments  Read comments Complaint category Food

KFC India — order 6604 not fulfilled

 Ganeshen VM on Dec 25, 2017
Ref 6604 dt 25 dec

I ordered items for amt more than rs.400. Today with coupon code kfcd99 large popcorn for rs.130. I received all items except the large popcorn. When i enquired the store, neither the executive nor the manager responded properly and they asked me to contact 33994444.

They said they only get order details from the concerned number and they deliver to the mentioned address.

That is true in case of ordering through call. But, i ordered through mobile app and applied the coupon too.

Above all, they delivered the items very...
Complaint comments  Read comments Complaint category Fast Food Restaurants

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