KFC India Customer Care
Yum! Restaurants International
Customer satisfaction rating: 2%
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799
COMPLAINTS

KFC India Customer Care

Yum! Restaurants International

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Address
12th Floor, Tower-D, Global Business Park
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

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Additional info
KFC Delivery Number For Central Delhi: +91 11 4350 4848
KFC Delivery Number For East Delhi: +91 120 410 0444
KFC Delivery Number For North Delhi: +91 11 4745 4444
KFC Delivery Number For South Delhi: +91 11 4100 5509 / +91 11 4100 4550 / +91 11 4600 0567
KFC Delivery Number For Noida: +91 120 406 6333 / +91 120 4690 333
KFC Delivery Number For Gurgaon: +91 124 467 4444
KFC Delivery Number For Bengaluru: +91 80 4151 9900
KFC Delivery Number For Bengaluru: +91 80 4169 7177 / +91 80 4211 1515
KFC Delivery Number For South Bengaluru: +91 80 2860 7900 / +91 80 4219 8198 / +91 80 4120 8887 / +91 80 417 58292
KFC Delivery Number For West Bengaluru: +91 80 4210 2115
KFC Delivery Number For Andheri, Mumbai: +91 22 6741 5050
KFC Delivery Number For Bandra, Mumbai: +91 22 6710 1010
KFC Delivery Number For Goregaon, Mumbai: +91 22 4238 5050

View More Information...

Customer satisfaction rating
2%
Complaints
799
Pending
0
Resolved
17
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

KFC India related photos (204)

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KFC India Complaints & Reviews

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KFC India — delayed delivery, cold product, not properly cooked

 Mithin Johnson on Jun 22, 2018
I ordered kfc from gachibowli yesterday (21/6/2018). And the following issues occured -
1) delivery took 1.5 hours for a distance of 3 kms till the point.
2) food when arrived was very cold and stale.
3) we ordered "hot and crispy" chicken, but the state of t he chicken was horrible. It was not properly cooked, and chicken was raw.

We had to throw away the food, but as the delivery was delayed, we didnt have an option of ordering from another restaurant as it was too late and all restaurants was closed.

Order id - 1439...
Complaint comments  Read comments Complaint category Fast Food Restaurants

KFC India — payment not refunded

 Harishraghu on Jun 22, 2018
As i dine in kfc mogappair last friday[protected] with a starting order 1 mingles bucket and 1 zinger box of worth 470 paid and after that i ordered 1 large popcorn and 1 large pepsi worth of rupees 255 but in my account it is debited as rupees 255+175. Initailly rupees 470 has been correctly deducted after that for popcorn it is initially swiped from my debit card and it is not validated said by bill desk and she tried for second time and it worked out .but after i returning to my home i checked my bank summary details shows that it has been deducted as 255 rupees ans 175 rupees .i do know how...
Complaint comments  Read comments Complaint category Fast Food Restaurants

KFC India — order delay

 Shruthi G on Jun 17, 2018
Kfc in Bangalore frazer town making customer wait like ### and no staff to take orders and delayed service pathetic service. Having 3 order counter with huge crowd they had operated only two. No option to select or order apart from super charger burger. More over we went at 9 came out at 10 it was take away for which wait time was 1 hour. Pathetic manger who is not concerned about customer. Worst store...
Complaint comments  Read comments Complaint category Food

KFC — making fool to customer

 Parshuram mane on Jun 13, 2018
Dear sir/mam,

This is to inform you that, i  placed an online order of super 6s bucket (Aundh pune kfc branch) i eating kfc chicken but the food quality and tast is very bad and cooking not properly i really disappointed with that
I facing this kind of issues n i raised complaint. At the time poonam aundh branch manager was called to me and hear my issue then resolve it by offering me complimentary super 6s bucket but when i ordered that super 6s bucket she didn't deliver that, she make me fool. More than 3 hours she was saying me that becous  of 3rd party dilevery...
Complaint comments  Read comments Complaint category Restaurants & Bars

KFC — worst customer service

 RakeshVN on Jun 13, 2018
Koramangla branch is worst in service. Usually the waiting time is more than one hour in rush hours. Most of the staff seems to be illiterate and are not much trained in the service department.
One such incident hey were arguing with me!!! When i said to customise my order. They started arguing with me by saying that "you can't change your order now!!" in a bad manner!!...
Complaint comments  Read comments Complaint category Food

KFC — bill not get

 Sahil khadka on Jun 11, 2018
Poor customer service @ kfc enalte mall chandigarh order for 2 burger but got a bill of fries and pepsi poor i'll never visit again they charge 131 and i got a bill or 80 rs (Chori) mostly i visit bathinda 60. To 70 times in barnala highway but can't get any problem but elante mall poor poor they they take extra money wroste service
Contact me
Sahil
[protected]
12345sahil. Ss@gmail.com...
Complaint comments  Read comments [1]Complaint category Food

KFC — stale chicken burger and hot wings

 shashi bali on Jun 11, 2018
Today at3:15 inpacific mall kfc, i ordered for burger, hotwings and mozitto.when i tasted burger it was stinking badly and the hotwings were too tastes bad .when i complain about it, two of the employees agreed after smelling it, but the manager refused to cope up.Earlier it was happened to me but ignored it, but now it is amatter of serious concern.please do not play with the life of innocent people.take strict action.i donot want any refund but action against itas i think its my moral duty...
Complaint comments  Read comments Complaint category Fast Food Restaurants

KFC India — worst food ever. invoice ti1012130078

 Rajashekarduggirala on Jun 11, 2018
I went kfc restaurant with my family for a lunch. I ordered some food which kfc staff suggested me.in the more than 50% food wasted because we cannot eat that food heavy prices with lot of bones and its not a finger licking food any more. I am completely disappointed. I don't want visit this restaurant again. These people wasting our money and time....
Complaint comments  Read comments Complaint category Business & Finances

KFC India — refund of money on cancel order

 Ranachuttu on Jun 10, 2018
I gave a online order of rs. 674.32/- on 06/06/2018 (Wednesday) through my account (Sbi transaction no. Nsbi[protected]igadrdptv1). After half an hour of order, kfc representative informed me (Mobile no. [protected]) that my order was placed on durgapur by mistake and money will be refunded shortly. Till date i did not get my money back as order was cancelled. Please help me out from this situation and refund me my amount....
Complaint comments  Read comments Complaint category Food

KFC India — cheating customers kfc

 Malar sellamuthu on Jun 3, 2018
Yesterday i ordered in kfc, the total cost was 363 rupees at navallur branch kfc. When i was took order i used my debit card, first time it was failed and second time they tried again, there no failed message but the order taking person told second time also failed. So i used cash. After 30 minutes i received debited message from bank. I enquired kfc first they, we are in busy in schedule. After started asking they told here no update, maybe the amount will credit in next 24 hours. Next day also i went, they told it our side problem sorry and returned my money. It possible??

What...
Complaint comments  Read comments [2]Complaint category Unauthorized charges

KFC India — survey site not working / discounts not available

 hemraj baba on May 30, 2018
We took some products from zirakpur branch and the counter guy told us to make a survey to get discount on your next orders, but when we comes to ambala for next order then they guys totally misbehaved with us. 10% discount is not a big deal for any customer but you should be loyal with your customers.
Ajay the sikh guy was counter person for order taking on drive thru channel and the manager on duty was looking totally illiterate don't have some sense to talk to other person. Thanks for your attitude and keep it with you......
Complaint comments  Read comments Complaint category Fast Food Restaurants

KFC India — non refund of money for order which is not executed.

 jjmundanoli on May 30, 2018
I have ordered from kfc bangalore (Old airport road, bangalore is the nearest shop) on 08.05.2018 for an amount of rs.538.98 from mobile app through my mobile no. [protected]. The order was not placed and not executed. However an amount of rs.538.98 has been deducted from my account. Sbi ref no. Nsbi[protected]igadmhxx19

I have written many e-mails to : kfcindia. Blrcc@yum.com and no refund or any reply has been received so far.

It is requested to kindly take action for refund of rs.538.98 to may account at the earliest.

Regards

Joby joseph
Complaint comments  Read comments [3]Complaint category Food

KFC India — regarding quality of food and service

 Shalki on May 29, 2018
This has come to my surprise that a big food chain who is famous for its food has a service and quality of food that is really bad. Earlier i was very happy with the food and service as well but recently i have noticed not just in one store but in two stores the quality is being compromised. The one in ahmedabad one mall - there they take a lot of time to complete your order even if there is less crowd and even after spending that much time they served the burger as if they slamed it. It was not properly arranged everything was falling out. I understand in burger things tend to fall out but still...
Complaint comments  Read comments Complaint category Fast Food Restaurants

KFC India — charges for the item sold

 Shantanu M on May 29, 2018
We had been to kfc outlet situated at new delhi airport near terminal t3 food court. (Near pillar no. 17) on 24th may 2018 to buy some food items.
The rates displayed there do not mention whether the cost includes gst or not.
When i asked why it is not clear, the sales girl or the manager of the outlet was also not aware about the same.
I have written complaint about the same on 24th may 2018 at 2.30 pm.
The manager mr. Karan told me that i will get feedback/call from kfc office within 24 hrs. But till date, i have not received any call of feedback from your office.
Complaint comments  Read comments Complaint category Food

KFC — online order - refund

 NorenDas on May 29, 2018
Order Ref ID: 6183631 Order Date[protected] Order Value: 1433.60.

We placed an online order, through their website on 12-May-2018. For the Delivery address H-25, Noida Sec -63, Up. India.

Online services routed order to Noida - 18 Outlet, which they later called to say that delivery address was out of their reach.

We had asked them to cancel our order, which they agreeded and said refund will be made.

We are still waiting for the refund.

Please help us...
Complaint comments  Read comments Complaint category Food

KFC India — i paid for online order and didn't receive my order. reference number: 6372249

 utkarsh srivastav ji on May 29, 2018
I ordered a super sixes bucket and paid via paytm. I waited for two hours but didn't received my order or heard anything from there. I, then, started calling at their customer service number but most of the numbers are not reachable and out of service. I attached the details on their feedback page but i am sure i won't get any revert from them. Such a big name yet such pathetic service....
Complaint comments  Read comments Complaint category Food

KFC India — worst food quality

 Ashar Ali on May 27, 2018
I have visited the restorent situated in dlf mall of india, noida india. The quality of food is worst even a street food vendor servs the better one. I am submitting this complaint coz i am a regular customer of kfc and i never want that due to this kind of thing i cant use your services. I have attached the food pictures here. So please refer those and take the required action....
Complaint comments  Read comments Complaint category Food

KFC India — kfc outlet dirty messy and so much stinking that you feel like puking.

 Upvinder Singh Dhall on May 27, 2018
I love eating kfc chicken but this kfc outlet so dirty messy and so much stinking that you feel like puking in elante mall chandigarh.

First i thought it was one day but today also same stinking smell. Some thing really wrong which some higher official should inspect or close this outlet. You have to check food quality as customers might get sick after eating kfc food from this place. I am going to complain to food inspector and other departments for checking as it for people health issue....
Complaint comments  Read comments [1]Complaint category Food

KFC India — food was very bad

 VJ & AJ on May 25, 2018
Yesterday i eating kfc (Kottivakkam branch) chicken but the food quality and tast is very bad and cooking not properly i really disappointed with that. I facing this kind of issues again and again already i raised complaint at the time branch manager was called to me and hear my issue then resolve it but this time no response from your team

Branch don't have a proper workplace area there is air conditioner but not working. I sit on my table and sweat and eat. And i ask the branch staff he said "go and sit some other place". I am also tried mc donolds they were very good compair with...
Complaint comments  Read comments Complaint category Fast Food Restaurants

KFC India — complaint regarding non satisfaction with the counter service and quality

 Khanuja87 on May 23, 2018
Dear Executive,

Today I have visited KFC store at Scindia House, Connought Place, New Delhi, with my two collegues.

I want to mention herein that I was completely disappointed with service at the counter. Today being Wednesday, I requested them to tell the offers. However, counter attendants were unaware of the same. Secondly, when I asked them to tell the wallet payment offers, then they said that there is no such offer, but at the counter board was displayed wherein the offers via payment through Paytm and PhonePe were clearly stated. Further, when I tried payment...
Complaint comments  Read comments [1]Complaint category Food

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