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KFC India Complaints & Reviews

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Updated: May 9, 2025

Complaints 2724

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2217

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KFC India reviews & complaints(2724)

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Hi,
we ordered food worth of rs.221.77 on 09.05.2025 and paid it via upi (phone pay) payment, the money was debited from my account, but due to some technical issue the payment was not showing in the application. we check once our order, app is showing us to pay again. we have call to help line number, they are not even responding to our call.
Please check and provide refund immediately.
UTR NO=[protected]
TRANSACTION...

+1 photos

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Dear KFC India Customer Service,

I am writing to complain about an issue I encountered while trying to place an order through the KFC India app at approximately 08:47 pm on 9th April 2025.

I completed the payment of ₹458.01 using Google Pay, but unfortunately, no order was generated or confirmed. I have attached a screenshot as proof of the successful payment.

My transaction details are as follows:br...

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Address: KFC Saket Road, Dammaiguda Road, Kapra, Hyderabad

My son Ishaan has placed an order at 8:59pm on 07-Apr-25 with order no. K596A34422 with expected delivery at 9:39pm. Till 11:20 it is not delivered. My son had to drive all the way from home to KFC Outlet Saket Road, Hyderabad only to be informed by the Manager that their delivery partner has picked up the order at 8:30 pm and that he has all the evidence that it is picked up. Can't understand how can he release the order 29 mins before we...

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I had purchase the mill from Kfc from banglore airport. But they didn't provide the bill. But I want that bill

Date 26/03/2025
Transaction I'd [protected]
Amount rs- 1060.50

Thank you
Dhanraj Mahadik
[protected]...

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I recently had an issue with KFC through Zomato, where I received the wrong order. While they initiated a refund, I was shocked to find that reordering the same item cost more than double the original price after GST, delivery fees, and service charges.

This means that when a restaurant makes a mistake, customers end up paying much more just to get what they originally ordered. The delivery platform claims that their system...

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Subject: Complaint Regarding Poor Quality of Zinger Pro Burger

Dear KFC Customer Support,

I hope this email finds you well. I am writing to express my disappointment with my recent order of the Zinger Pro Burger, which I frequently order through Zomato. Unfortunately, this time, the quality of the product was far below expectations.

When the burger arrived, it was not wrapped properly, and the...

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Address: KFC, Devyani International Ltd. KFC hennur Bangalore BS Suresh, SV 22 & 125 Hennur, Next to BYG, Hennur-Bagalur Main road, Kothanur Bangalore -560077

- 28th February 2025

KFC India has charged an unnecessary round off price even the total price of the purchase has a rounded value.
This is an unethical practice from KFC India.

I had bought 2 items, Popcorn Chicken Large, 1 quantity, which cost 199.04 and Classic Chicken Kris 1 quantity, which cost 134.28. Total amount of these 2 are 333.32 and the GST of 2.5% (SGST-8.34 + CGST-8.34) - 16.68.
The...

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Address: Haldia KFC Ambuja City Centre Mall

#K752A19272 is my order number.
I gave my order at 4:10pm and was waiting for 40 mins. Then when I called the store, they are telling me that there is no delivery partner, and they can't deliver the order. My only option is to pick up from the store or cancel the order. The store is so negligent that they kept me waiting for this much time and now telling me this. Please look into the matter as soon as possible. Now I am not getting...

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Address: KFC RBD CP2 Connaught Place Outer Circle

I ordered 3 items against Order N. [protected] palce around 9 pm on 15.02.25. Order was to be picked at New Delhi KFC RBD CP2 Outer Circle.
Upon reaching the store at 9.30 pm, I was told that the order was not for that store and I was asked to go to another store situated in Delhi Pahargunj.
Upon reaching Pahargunj store, I was redirected to the CP2 Outer cIrcle store. This time the CP2 Outer Circle Store gave a number...

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Address: Hyderabad, India

I visited KFC in GVK mall Panjagutta. I ordered food and they didnot provide bill and also charged me GST. I had ordered combo with chicken + french fries + drink. The order was take away. The drink was provided without lid, and they made me wait for 20 mins saying they are searching for lid and when I requested for purchase receipt the girls at the counter were calling their boss (who was away somewhere) to provide me purchase receipt and...

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Address: Bandlaguda, Hyderabad....... Plot No 10, Survey No 9/7, Hydershakote, Telangana 500091

I placed my order at 8:21 pm ist on 15th Jan and was supposed to receive the order at 9:08 pm ist, which I never received.

I called the helpline number, had to wait for 20 minutes and the call disconnected on me without even connecting to any support representative.

The Restaurant manager called me and informed that they haven't received any order from my end though I've received email and the app shows order...

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Hi,
we ordered food worth of rs.562.42 on 11.12.2024, and paid it via upi (phone pay) payment, the money was debited from my account, but due to some technical issue the payment was not showing in the application. we check once our order, app is showing us to pay again. we have call to help line number, they are not even responding to our call.
Please check and provide refund immediately.
UTR NO[protected]
TRANSACTION...

+2 photos

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Address: Sirsa

I order 2 veg zingers nd they said our buns are over and we can refund your money and they gave us longer instead of burgers very bad service zero rating’s out of 100...

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Address: Forum mall, konanakunte, Bengaluru

I placed an order from KFC app on 09/10/2024 at 8:34 pm. The order was confirmed and it showed as "order on the way". After an hour, it is showing the order in delivered section. But I did not receive the order at all. I tried calling the restaurant also the KFC customer care number. I was kept on hold and nobody responded. Order no - K765A35583....

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An order was placed by mistake at KFC delhi Dwarka sector 21, Food court, Pacific Mall, counter no. FCC/2F/02, Second Floor on 4th september 2024, which was immediately cancelled on call and on telephonic conversation it was conveyed that the money will be reverted at source. But till date i have not received any refund. Kindly look into the matter at the earliest.

The order no. was [protected]....

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Address: Ayapakkam

I ordered Classic Chicken Roll 3 items at 13/09/2024 at 8.40pm, after I canceled my order within 5 min, but I can't get my refund still, customer care side said 7 working days in I canceled my order day but almost completed 2 weeks please help me with that, thank you, my order id is - [protected], I attached with this booking receipt also.my email id is [protected]@gmail.com,

order from - KFC Chennai - TN Ayapakkam KFC...

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Order No [protected] not received.

Name Ajay: Contact no [protected]

KFC India customer support has been notified about the posted complaint.

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Address: Gandhi maidan Patna (Bihar)

My transaction was cancelled due to online payment issue by kfc Patna (Gandhi maidan branch ) although rupees 397 was debited from my bank account on 21st of July..
The manager said they will refund it in few days but till date I haven't recieved my refund and they are not cooperating me..! Please take some legal actions on them as the entire team is very ill mannered specially the manager..!...

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I have ordered food using KFC app on 31/07/2024. The KFC online order no was K281A37709. The food was not delivered. I had made a payment of Rs 457.96 for the subject order. Please arrange for the refund of the subject order

KFC India customer support has been notified about the posted complaint.

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I have ordered from KFC app and paid money using the qr provided on the app, the money got deducted from my bank account but the order was not placed...

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