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KFC India Complaints & Reviews

www.kfc.co.in

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Updated: Aug 8, 2026

Complaints 2792

Resolved

513

Unresolved

2279

So far, so good. KFC India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope KFC India will keep up the work and continue to help more customers with their concerns even better 🤝

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KFC India reviews & complaints(2792)

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Address: nagpur

Hi, its very disappointing that after ordering food and paying the amount have not received food.

Order Number Number- [protected]

Very hope less brand and feeling like cheated. not even bother to responce in call centre.

Will highlight this matter for cheating by such like international brand,

Sujit China
MOB-[protected]...

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Address: KFC, Unit No 01/02/03, Elan Marcade, Delhi Jaipur Expressway, Sector 80, Manesar, Haryana - 122050

Dear KFC Customer Support Team,

I am writing to formally raise a serious complaint regarding an extremely delayed refund for an undelivered order.

Below are the order and transaction details for your reference:

Order Number: K[protected]

Order Date: May 28, 2026

Total Amount Paid: ₹798.96

Payment Method: Google Pay

Transaction ID:[protected]br...

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Address: Chennai Phoenix mall.

I went to KFC outlet at Phoenix mall Chennai on 9th July 2026 at 6.26 pm.
I selected some items and started to pay that bill amount 951.90 by Axis bank debit card.

The payment was done and that amount was debited from my bank account. But KFC machine did not accept and didn't release order copy.

I informed that issue to a supervisor of that shift Mr. A. Karthikeyan bearing mobile number [protected].br...

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Address: Bangalore

Delivery didn’t happen but amount didn’t refund still after raising multiple complaints .
Order No. Y003A17490...

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Address: triplicane,chennai

Website: kfc.co.in

Dear KFC Support Team / Store Manager,

I am writing to formally lodge a complaint regarding a highly disappointing takeaway experience at your KFC Triplicane chennai branch on 11/07/26. I ordered a /Classic Zinger Box Meal, which explicitly includes a Classic Zinger Burger, 2 Hot Wings, Medium Fries, and a Pepsi Black.

Upon collecting my order, I faced multiple severe deficiencies in service:

Unapproved...

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Website: online.kfc.co.in

Dear KFC India Customer Support Team,

I am writing to report a failed transaction on the KFC India app that remains unresolved despIssue Description:
While placing an order on the app, payment was successfully deducted, but the app crashed before generating an order ID. My order history shows no record of this order, and the items are still sitting in my cart, confirming the order was never placed on your end. This...

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Dear KFC Customer Support,
I am writing to express my disappointment regarding my experience with KFC MKB Nagar, Chennai concerning an order placed through the KFC App on 23 June 2026.
Despite being a regular KFC customer, this experience has been extremely frustrating and has caused unnecessary inconvenience.
Order Details
Order Date: 23 June 2026
Store: KFC MKB Nagar, Chennai
Order: Hot & Crispy...

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Address: Akshay Nagar, Bangalore

Hello Team,

I require your urgent assistance with my order. I have placed an order for the Wednesday Saving Bucket and also made a payment of Rs 554 but neither did I receive the order nor the number provided by the restaurant was available. I tried reaching all your customer care numbers but none of them are reachable. This is quite an unacceptable behavior from such a high-quality food company.

The order...

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Order No: [protected]
I placed this order at 7:40 PM on 10th June 2026, and was promised delivery by 8:25 PM. Despite repeated follow-ups, the order remains undelivered. This is a clear deficiency in service. I had to go out in the middle of the night to buy food. It caused mental agony, hypoglycemia and financial loss. I demand an immediate resolution in the form of appropriate compensation and a full refund. If the matter is...

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Address: Bangalore

I would like to raise a complaint regarding the poor customer service and unresolved refund issue faced by me with KFC India.
On 21st May 2026 at around 9:00 PM, I placed an order worth Rs. 720 (Ultimate Savings Chicken Bucket – Order No. K[protected] while I was in Bangalore for official work. The order was expected to be delivered by 9:45 PM, however it was never delivered.
I contacted KFC customer support multiple times...

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Address: mangalore

Dear KFC Customer Support Team,

I am writing this email as a serious escalation regarding repeated delivery failures, false delivery updates, OTP bypass concerns, rude customer handling, and pending refund issues related to my recent KFC orders.

This is now the SECOND TIME I have faced the same issue from your store, despite already raising a previous complaint.

PREVIOUS INCIDENT:
After...

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Address: My contact 9840265514, 9941261639

I just purchased six pieces of chicken and two classic burgers in the outlet in Pondy tindivanam highway close to pondy. They sealed the pack and I ask the person about my order he confirmed. But when I got home and open the pack I found that 6 pieces of chicken and only one burger was there. When I order they take order by writing in a manual bill book and I paid 942 Rs. Last time also I ordered 9 pieces chicken I got only 6 pieces. I thought...

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Address: KFC Hyderabad - Raidurgam

Dear KFC Support Team,

I am writing to express my disappointment with the poor service I experienced at KFC Hyderabad (Raidurgam branch).

I placed an order((k[protected] through the KFC app at 1:30 PM IST on 24 April 2026. Even after more than one hour, the food was not delivered. I then contacted the support team and requested cancellation of the order. The team cancelled the order, raised a ticket, and informed...

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I would like to request the cancellation of my recent KFC order. Unfortunately, my boyfriend is unable to pick up the order as he does not have a vehicle to travel to the outlet.

Given this situation, I kindly request one of the following:

Please arrange delivery of the order to his hotel, if possible,
or
Cancel the order and process a full refund of the amount paid.

I apologize...

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Address: Kammiah thopu, Kanuru, Vijayawada

Dear KFC Customer Care,

I am writing to raise a serious complaint regarding my food order placed on 8th March at 8:00 PM. The order (Order Number: K[protected] – Full House Popcorn Chicken Bucket) was confirmed and payment of ₹613.24 was successfully made via UPI. However, the food was never delivered to me.

Despite waiting, I have neither received the order nor any refund for the amount paid. This has caused...

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Address: Pallikaranai Chennai 600100no

Dear KFC Support Team,
I am writing to express my disappointment regarding a very poor service experience with your KFC Velachery branch.
On[protected], I placed an order through the KFC app at 9:12 PM. The estimated delivery time was 9:57 PM. However, no one delivered the order, even after waiting until 11:20 PM.
Since the order did not arrive, I reported the issue through the KFC application. Today morning, one of...

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Address: KFC Kandanchavadi, Chennai, Tamil Nadu 600096

Website: online.kfc.co.in

I ordered food from KFC Kandanchavadi, Chennai on February 13, 2026. Order number #[protected]. The delivery was extremely late, well beyond the estimated time. The food quality was completely ruined due to the delay. I have tried every possible way to contact KFC — customer care phone[protected] goes unanswered, the grievance email [protected]@yum.com bounced back, and I submitted complaints on their helpdesk and feedback forms...

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Address: KFC Manyata, 1st Floor, ESC Food Court Hebbal Ring Road, Manyata Tech Park Rd, near Nagwara, Signal, Bengaluru, Karnataka 560024, India

I am writing to formally raise a complaint regarding my order K[protected], which was scheduled for delivery on 02 January 2026 at 05:18 PM to the following address:

It has now been over a month, and I have neither received my order nor the refund. Despite calling customer care multiple times, there has been no proper response, no update, and no resolution from your end.

This level of service is extremely disappointing....

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Dear KFC Customer Service Team,
I am writing to express my extreme disappointment and lodge a formal complaint regarding a serious service failure that occurred on 30 November 2025, resulting in non-delivery of a fully paid order, disruption of an important office meeting, and highly unprofessional conduct from your staff.
________________________________________
Order and Payment Details
• Order Number: K[protected]br...

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Address: Calicut RP mall outlet

I have placed an order from kfc from RP mall Calicut outlet. They have delivered the wrong item. Please issue refund for the order. It was not a complete order. Will attach the received items photo below for the proof.
Date of incident- 23/11/1993
Client number-
Order number- K[protected]...

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