KFC India Customer Care
Yum! Restaurants International
Customer satisfaction rating: 2%
Submit a Complaint
834
COMPLAINTS

KFC India Customer Care

Yum! Restaurants International

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Address
12th Floor, Tower-D, Global Business Park
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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133

Additional info
KFC Delivery Number For Central Delhi: +91 11 4350 4848
KFC Delivery Number For East Delhi: +91 120 410 0444
KFC Delivery Number For North Delhi: +91 11 4745 4444
KFC Delivery Number For South Delhi: +91 11 4100 5509 / +91 11 4100 4550 / +91 11 4600 0567
KFC Delivery Number For Noida: +91 120 406 6333 / +91 120 4690 333
KFC Delivery Number For Gurgaon: +91 124 467 4444
KFC Delivery Number For Bengaluru: +91 80 4151 9900
KFC Delivery Number For Bengaluru: +91 80 4169 7177 / +91 80 4211 1515
KFC Delivery Number For South Bengaluru: +91 80 2860 7900 / +91 80 4219 8198 / +91 80 4120 8887 / +91 80 417 58292
KFC Delivery Number For West Bengaluru: +91 80 4210 2115
KFC Delivery Number For Andheri, Mumbai: +91 22 6741 5050
KFC Delivery Number For Bandra, Mumbai: +91 22 6710 1010
KFC Delivery Number For Goregaon, Mumbai: +91 22 4238 5050

View More Information...

Customer satisfaction rating
2%
Complaints
834
Pending
0
Resolved
17
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

KFC India Complaints & Reviews

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KFC India — refund my money issue

 Kaur Av on Aug 15, 2018
Hello everyone i wanted to tell you my very worst experience with KFC Faridabad Eldeco Mall ... they had deduct other bill from my card and says sorry but after that they give my void slip as well but can't get my money back yet approx 15 days gone. very bad service never ever go there..also there is senior person call me nd said they will return my refund but now its complete approx 1week complete now i call ed him so number was switch off or no exist. after we called kfc eldeco mall but didn't reply properly....
Complaint comments  Read comments Complaint category Unauthorized charges

KFC India — cctv footage not available of after 3.30pm

 Samrajaras on Aug 13, 2018
As usual i had gone to have kfc at city centre siliguri kfc on 12th august 2018 at 7.17 pm, where i had left my belongings inside the kfc. But as i went to ask for the my left item, the manager of kfc said due the footage of cctv is blur but as they called me to see inside the office an other manager/operator of cctv said due to bad whethern footage of that time ia not available. I feel it is the negligence of the managers and trying to tell the lie tk cover the theft staff of kfc. For the same time the cctv footage of mall is available. What hell the staff of this kfc doing?...
Complaint comments  Read comments Complaint category Food

KFC India — online order not delivered, but online payment was successful

 Ray Samrat on Aug 10, 2018
Kfc order reference 7302388, date:[protected]:25

I placed the above online order through https://online.kfc.co.in and the order reached durgapur junction mall, 158km away from my home (4/2, russa road s 3rd lane, kol-33). I called the counter (Ph[protected] and have a word with store staff. He assured that he will cancel the order and automatically the online paid amount (Rs.483.99) will get refunded back to my credit card account.
I am yet to get the cancellation confirmation.
Please do the needful and reply me at the earliest.

Samrat ray....
Complaint comments  Read comments Complaint category Fast Food Restaurants

KFC — cancelled kfc order refund not received

 Snti on Aug 5, 2018
Hi, i have placed an order on august 1, 2018 at 12:32 pm with the money amounting to rs.399. However i was contacted by your employee informing me that my order delivery from parkstreet, kolkata, would be delayed by 2 hours. So i cancelled my order and asked for a refund. And i was assured that i would be receiving the refund within the next 72 hours and i haven't received the money yet. Can you please look into the matter and resolve it?
Order reference number #7186700...
Complaint comments  Read comments [1]Complaint category Food

KFC India — food, flies

 RS Prashanti on Aug 5, 2018
I am at delhi airport kfc, firstly the food is filthy to the kfc standards my order no. Is k[protected], the bread of the burger was so hard to chew it's defiantly didn't tasted as a zinger burger, and the next thing i have to figure out is should i eat my food or i should guard the flies, i am attaching the photos of food and flies it was definitely not eatable waste of money we haven't finished the food and we left we tried to contact the manager but he wasn't available....
Complaint comments  Read comments [1]Complaint category Restaurants & Bars

KFC India — charging money without customer knowledge

 Pbnandrajog on Aug 5, 2018
Dear sir/madam

I have visited kfc store too many time but from my last two visit i have noted they are charging extra money like 1rs and 2rs from every customer. They also charged it me too. When i asked to desk manager he said this is donation and itbis going to ngo. When i told him why are you not asking to customer for this donation deduction he have not any answer.
They people are totally cheating to customers. Now i will go to consumer court against kfc.
I visited the store located in mohali city 3b2 phase. I am also attaching the bill which i got from kfc and u...
Complaint comments  Read comments [1]Complaint category Fast Food Restaurants

KFC India — refund regarding cancellation of order

 Hema Ghughtyal on Aug 4, 2018
Actually on 15th july, 2018 i made a order and make online payment form my debit card of rs554.15 but your vasant kunj outlet had cancelled the order and told me that the amount will refund to your account within 3-4 day but today is 19th day and i didn't get any refund from your side.

Kindly refund the amount as soon as possible without any delay other wise i have to take an action against you and your brand....
Complaint comments  Read comments Complaint category Other

KFC India — lost of apple air pods

 Suraj Tamang on Aug 1, 2018
On the 30th july 2018 i forgot to take my apple airpods along it was around 10:50pm and i guess i was the last one to leave m talking about kfc kamla nagar next morning i went to the store there was no proper guidance no one was helping me out i havent been informed anything about the same m one of the regular customer of kfc but this incidence has really given me a back....
Complaint comments  Read comments [1]Complaint category Fast Food Restaurants

KFC India — refund - order no. 0120-7055710.

 Nandakumar Manohar on Jul 31, 2018
This mail is regarding a KFC order. Order No.[protected].

This order was placed mistakenly and paid using credit card via online payment. The order was cancelled immediately. No delivery was done.

When contacted the KFC customer care, the attendant responded and told me to mail the concern to this mail address.

Please consider this as a complaint/request mail and process the refund Rs.1324.29 as soon as possible.

Name: Nandakumar M
Registered Mail ID: nandakumarmanohar@gmail.com
Registered Mobile No: [protected]
Order...
Complaint comments  Read comments Complaint category Food

KFC India — unable to place order through app when I add chick and share bucket

 Sahibnoor on Jul 29, 2018
Dear,
Whenever i try to order chick and share bucket from ur cart (Ansal plaza, ludhiana)
I am unable to place the order
I even tried different combinations and found out that chick and share bucket was the only reason which was causing problems during my order

Whenever i add chick
And share bucket in the cart the order doesnt gets placed and i always have to place order through phone

Plz solve this bug in ur app asap...
Complaint comments  Read comments [1]Complaint category Food

KFC — request a refund.

 sumantajana on Jul 28, 2018
Date of incident: 27-july-2018

I have ordered three 5 in 1 rice box through kfc app and paid through online payment method. The amount should have deducted is approximately 700/-. But the amount actually got deducted is 940.16/- and the bill is different is also different which i got from the delivery boy.

Kfc order number:[protected]...
Complaint comments  Read comments [1]Complaint category Fast Food Restaurants

KFC India — I had been charged twice for the meal

 Abhi0631 on Jul 25, 2018
I had been charged 344 rupees twice on my debit card on 7 may 2018.
I had ordered a single meal for 344 but when i look at my bank statement it shows that 344 had been deducted twice this is really ridiculous. I thought it will be refunded back but niw its been completely two months n no refunds have been done.
I had ordered it in the kfc store at z square mall kanpur....
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

KFC India — complaining for bad experience in delivery and online ordering

 Alisha Bhandari on Jul 25, 2018
I ordered from online application on 25 july 2018 and after ordering, delivery boy called and said i will be coming to nearby location named as damoria pul and from damoria pul my house is just 2 mins away but he denied to deliver at house so why kfc is taking delivery charges if delivery cannot be done to home and after asking delivery boy, he says that we deliver to some distance only

But my question is why u people dont tell prior about this information???

In every online ordering application, they deny to deliver while filling address if there are such rules but...
Complaint comments  Read comments [1]Complaint category Food

KFC India — duplicate copy of invoice required

 Dalwindersingh on Jul 25, 2018
Dear kfc team,

I have made a payment of rs. 3426.23/- on 29th jun 2018 at 22:00:59 against my order from mobile no - [protected] to be delivered at "airtel center, plot no 16, udyog vihar phase - 4, gurugram"

I need a copy of that bill. Can you please send the same to my e-mail dalwin. Singh@gmail.com or dalwinder. Singh@airtel.com

Thanks & regards
Dalwinder singh ([protected])...
Complaint comments  Read comments Complaint category Food

KFC India — 8 pc hot & crispy

 Naina c on Jul 24, 2018
Worst service. The refund was promised to be credited in 2 days in my account but it has been 4-5 days and still not even a single penny has been refunded. Rotten chicken was delivered to me. Very disappointed order reference #: 7040445 none of their customer number is reachable, they bluff innocent people. Never will order from them again. Worst experience!!!...
Complaint comments  Read comments Complaint category Food

KFC — unsuccessful order given from online link

 bojanki kumar on Jul 23, 2018
This is with regarding the below transaction daten on 13-4-18 which was unsuccessful. I tried to place an order online, but that order was not processed but money got deducted from my account.

When i contacted kfc via phone on the same day regarding this transaction through it was mentioned by customer care personnel that the money will get reverted in few days, but it hasn't been done till now. From the bank end the transaction has been processed successfully from my card account but order was not placed on that day. Could you help on us reverting the money back. Attached the screen...
Complaint comments  Read comments Complaint category Food

KFC India — canceled my order twice and denying for delivery

 ammarusman on Jul 22, 2018
Dear,

I am writing to you to raise an issue about: Takeaway

The issue that I have experienced was: i ordered many times before and they derliverd it as well now, my location is 3.5 km away from kfc cp outer circle delhi store.
i work in rashtrapati bhawan, from last two times they cancelled my order which made me feel so embarrass in front of collegues. every single time they took more than 2 hours to cancel my order and the central customer care number does not help me to resolve my problem they transfer to store and even the manager never knows what is happening...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

KFC India — misbehave of attendant.

 Reshav Nandy on Jul 21, 2018
Hi.
It's reshav from howrah. West Bengal. India.
It's a everyday story in the kfc in Avani (riverside) mall in kolkata.
I'm a regular customer of kfc but never ever witnessed such a kind of behaviour from any kfc in the world. I always search for KFC where ever 1 go for work.
The employees are carrying a very rude attitude asif they didn't care for any unhappy customer.

The use to put the "Move to the next counter " board in 2 counters and forcibly try to send everybody to a single counter so the line use to get longer. Everyone has to wait a lont to...
Complaint comments  Read comments Complaint category Food

KFC India — overheated smoky grilled and the quantity is less

 Axay Malik on Jul 21, 2018
I bought triple treat from KFC kundali the smooky grilled was over heated and the quantity is less and I have get food poisoning also so that last night I fell so much pain and am not be able to purchase it again and I am the big fan of KFC before I not purchase the triple treat from KFC reausturent kundli sonepat Haryana but they takes 45 min in delivery and food is also over heated...
Complaint comments  Read comments [1]Complaint category Food

KFC India — scheme

 Srishti Tarwani on Jul 21, 2018
My friend and i went to KFC n placed an order for Smoky Grilled chicken & Crispy Chicken n on the display it was shown that 2 leg piece costs Rs 110. So we thought the cost of the item is Rs 110. but they charged us Rs 180 and gave us the bill. On being asked they are giving an explanation that it is just an Add On . An add on to the burger whereas in the pamplet it was no where mentioned. It was purely an advertisement to attract customers, cheat them and deceive the customers and then not even cancel the order. Pathetic way of marketing!!...
Complaint comments  Read comments Complaint category Food

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