Claimed

KFC India Complaints & Reviews

www.kfc.co.in

1

Updated: Dec 17, 2025

Complaints 2757

Resolved

510

Unresolved

2247

So far, so good. KFC India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope KFC India will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to KFC India

Having problems with KFC India?

File a complaint and get it resolved by KFC India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

KFC India

KFC India reviews & complaints(2757)

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Dear KFC Customer Service Team,
I am writing to express my extreme disappointment and lodge a formal complaint regarding a serious service failure that occurred on 30 November 2025, resulting in non-delivery of a fully paid order, disruption of an important office meeting, and highly unprofessional conduct from your staff.
________________________________________
Order and Payment Details
• Order Number: K[protected]br...

Helpful

Found this helpful?

Write a comment

Address: Calicut RP mall outlet

I have placed an order from kfc from RP mall Calicut outlet. They have delivered the wrong item. Please issue refund for the order. It was not a complete order. Will attach the received items photo below for the proof.
Date of incident- 23/11/1993
Client number-
Order number- K[protected]...

+4 photos

Helpful

Found this helpful?

Write a comment

I am writing to express my disappointment regarding the delay I experienced today at your outlet. I placed my order but did not receive my food even after waiting for more than 22 minutes. This delay caused significant inconvenience, especially considering KFC’s usual standard of quick service.

I request that you kindly look into this matter and take appropriate action to ensure such delays do not happen again. I would also...

Helpful

Found this helpful?

Write a comment

KFC Customer Service / Management Team

Subject: Severe Service Failure, Order Cancellation Post-Payment, and Unprofessional Conduct – Order No. K[protected]

Dear KFC Customer Service,

I am writing to express my extreme disappointment and register a formal, strong complaint regarding a catastrophic failure in service that occurred on October 16, 2025. This incident resulted in non-delivery of a...

Helpful

Found this helpful?

Write a comment

Address: Kharghar, Navi Mumbai

I just had my order placed from kfc. Me being a huge fan of kfc highly appreciate it but this experience was the most horrible one. The worst quality i could tell you offf. By far the worst quality i had. Almost like a rubber band. Look into this. I request you to keep a quality check. Quality is getting degraded day by day.
Outlet address: Shop No. 29/30, Sai Swar Co-Operative Housing Society, near Little World Mall, Sector 2, Kharghar,...

+1 photos

Helpful

Found this helpful?

Write a comment

Address: Chennai madipakkam

Dear KFC Support Team,

I am writing to raise an urgent complaint regarding my recent order placed through the KFC portal.

Order Details:
- Order placed via: KFC Online Portal
- Payment method: Online (Prepaid)
- Order Number : [protected]
- Store Location: Chennai madipakkam
- Contact number: +[protected]

Issue:
The order status is showing as...

Helpful

Found this helpful?

Write a comment

I placed order but didnt receive it i LOST MY MONEY...

+1 photos

Helpful

Found this helpful?

Write a comment

The company has repeatedly done this where the money will be dedicated via online payments through their apps but the order wont be replaces, their app directs the payment but never confirms the order. the customer service is unresponsive.
-24 august 2025
-transaction id on phonepe:[protected] uti number)
-rs 709.24 of refund is what we request.
the order was placed through phone number [protected]
-the...

Helpful

Found this helpful?

Write a comment

Address: Patia Address Plot No 62 & 63, Ground Floor, Chandaka Industrial Area Patia Bhubaneswar - 751024 Phone Number +918929054281

Website: restaurants.kfc.co.in/kfc-patia-restaurants-patia-bhubaneswar-102917/Home

1. The order number is K[protected].
2. one item is missing from the order "CHKZINGER".
3. The order is from kfc, patia, orrissa.
4. The date of order is 8/13/2025 at 7 30.
5. called several times but no response
6. messages several times but no response....

+1 photos

Helpful

Found this helpful?

Write a comment

Address: chenai

Dear KFC Customer Care Team,

I'm writing to report an issue with my recent order from KFC Forum Vijaya Mall. My order details are as follows:

- Order Number: [protected]
- Date: April 16, 2025
- Estimated Pickup Time: 10:05 PM

Unfortunately, I didn't picked up the items I ordered. I paid ₹416.00 via UPI, but the order was incomplete. I'd like to request a refund...

Helpful

Found this helpful?

Write a comment

Address: Forum Mall, Whitefield, Bangalore

Hi sir/ma'am,
Hope you are doing well. I live in Whitefield, Bangalore and I have ordered from kfc app yesterday at around 1:30pm and the estimated delivery time was 2:24pm but the restaurant manager told me that since there is no delivery guy so he can't do anything. So I told him to cancel the order but he didn't do it.
Today(24th July) when I saw the app the order is marked as delivered but I didn't received anything....

+2 photos

Helpful

Found this helpful?

Write a comment

I have Order food in KFC on 18th July 2025, scheduled order for 17 Hrs on 18th, 2025. I have made 3 Orders at the same time, received only one order i. e. K[protected] as per the schedule but other 2 Orders K[protected], K[protected] were not delivered.

I have made multiple follow up with the restaurant, they responded that the orders were handed over to delivery but they were not delivered not made any call to the customer. br...

Helpful

Found this helpful?

Write a comment

On Sunday at sawood nexus mall I bought the EPIC SAVER 299 offer ...They gave only 6 peri peri pieces of peri peri and not given leg pieces...

+1 photos

Helpful

Found this helpful?

Write a comment

Address: Oushadhi Junction, Ayyappa Temple Road, MC Road Perumbavoor Perumbavoor - 683543

I ordered KFC through the app. The application showed a Wednesday offer: buy one, get one free for ₹299. So I placed the order. However, the Perumbavoor kfc restaurant gave me only one burger. They said they received only one item in the order. We argued with them several times, and their response was very rude.
Please advise what I need to do....

+3 photos

+1 videos

Helpful

Found this helpful?

Write a comment

Address: Gurgaon, Haryana

I made online prepaid order at around 8PM on 25.06.2025 using KFC app. The order was confirmed and expected delivery time was 8.52PM.
However, the delivery time updated multiple times and last I checked was 12.52AM and then slept. But the items were never delivered.
I called KFC, Store and delivery agent but no response received. Further, no refund and no apologies from KFC.

Order No. K[protected] Date 25.06.2025br...

+4 photos

Helpful

Found this helpful?

Write a comment

I am writing to formally raise a complaint regarding an order I placed on May 21, 2025, with Order ID: K224B94660, from your KFC Bengaluru - Electronic City outlet.
Despite the order being marked as "Completed" at 7:55 PM, I did not receive the delivery at my address:
The payment of ₹693.44 was made, and the amount has been successfully debited from my account. However, I have neither received the order nor any refund...

Helpful

Found this helpful?

Write a comment

I am writing to formally raise a complaint regarding a highly disappointing experience with my recent food order placed through your website.

Order Details:

Order Number: [protected]

Order Date & Time: 04/06/2025 at 8:10 PM

Estimated Delivery Time: 8:50 PM

Despite receiving confirmation and waiting well beyond the expected delivery window, my order was not delivered....

Helpful

Found this helpful?

Write a comment

Address: Vaishali, 201010

I placed an order for a bucket meal on 7th May from your outlet at:

KFC RBD Mahagun Mall, Vaishali
Shop No. FC-7, Third Floor, Mahagun Metro Mall,
Plot No. VC3, Sector-3, Vaishali
Phone: [protected]

However, due to an issue with the delivery person, the order was not delivered. I was advised by the restaurant staff to cancel the order, and I was informed that the refund would be processed...

+1 photos

Helpful

Found this helpful?

Write a comment

Hi,
we ordered food worth of rs.221.77 on 09.05.2025 and paid it via upi (phone pay) payment, the money was debited from my account, but due to some technical issue the payment was not showing in the application. we check once our order, app is showing us to pay again. we have call to help line number, they are not even responding to our call.
Please check and provide refund immediately.
UTR NO=[protected]
TRANSACTION...

+1 photos

Helpful

Found this helpful?

Write a comment

Website: online.kfc.co.in

I tried ordering via the KFC website and tried to pay via UPI . The money got debited but the order did not show up in the app nor came up with the restaurant.
So I tried re ordering but the same happened again . So my money got debited 2 times without any order confirmation.

Store : KFC Viluppuram - Kottakuppam
110-A ECR Road, JASPA Complex, Kottakuppam Roundtana, Vanur Taluk, Kottakuppam, viluppuram, Tamil Nadu,...

+2 photos

Helpful

Found this helpful?

Write a comment