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KFC India Complaints & Reviews

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Last updated Feb 20, 2024
Complaints 2678
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502
Unresolved
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122002

KFC India reviews & complaints(2678)

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F
fcastelino
from Bhubaneswar, Odisha
Feb 26, 2024
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Feedback Link

Website:online.kfc.co.in

There is no feedback link to avail 10% discount as per the invoice....
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D
debarshimit
from GUWAHATI, Assam
Feb 20, 2024
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Payment deducted but meal denied. Humiliated at store and refund not processed yet.

Address:Kfc PaltanBazar Guwahati, Assam

Order of Rs 1719 was paid through UPI but they denied my meal, citing that payment was not confirmed. They kept me waiting for 30 mins and later asked me to raise a complaint aginst kfc online if I want to, they cannot help.

Till date, refund not processed and no update of refund yet....
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G
Giridhar Mahadik
Feb 19, 2024
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Payment not received against deducted amount from paytm mode

Address:Mumbai

Good evening
I placed an order on kfc application from my registered number [protected] at kfc store mumbai.
I paid via paytm mode here payment debited but order not placed.
Attaching screenshot for your reference.
Please look into it and make the refund as soon as possible.
Payment debited from account but order was not placed.
Please help me to resolve the issue and help me to get refund
My...
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N
NIVIN P V
Feb 17, 2024
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Requesting for a refund

Address:KFC, Y MALL, Thriprayar P O, Thrissur DT

I had ordered for KFC chicken on 17/01/2024 and paid Rs 772.95 through Gpay. The amount was debited from my account but not credited to sellers account as they say. So I had to pay the amount again through debit card transaction. Because of this I had paid the double amount for the food.

The manager told me that the amount will be returned within 14 days.
Its been 1 month and there is no return payment received yet....
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K
Keshav R Poojary
Feb 8, 2024
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Payment but order not placed

Address:3rd Phase, BDA Colony, Domlur Village, Domlur, Bengaluru, Karnataka

I have ordered at and the amount was debited and the order has not placed what is this worst now all customers care executive at KFC isn't picking calls...
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S
SachinShah0046
Jan 26, 2024
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Found plastic in my chicken longer

Address:KFC The Capital Mall, Nallasopara East - 401203

Today 26/01/24 we have visited to KFC The capital Mall at Nallasopara East location in Mumbai, we have order KFC Chicken Longer with invoice no [protected] and check no 15820 by 20:59:48, after receiving our order we found a big plastic inside our burger which is fried inside the burger.
This KFC franchise belongs to Sapphire Foods India Ltd with the GSTIN 27AANCS5595A1Z1 and FSSAI : [protected]...
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S
starkataria1
from Gurugram, Haryana
Jan 26, 2024
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KFC Extra large bucket of liar and shameless people

Address:sector 10 gurgaon

Hi KFC Team,

KFC is the name of shameless people.

The attached order is delivered as per KFC but it was never delivered, even KFC don't have any details of this order.

This is very strange that how kfc digest it without any appropriate response

KFC selling always big/large/mall bucket on the same manner KFC having bunch of large bucket of shameless and liar people extra large bucket.br...
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M
Minnnnnuuuuu
Jan 17, 2024
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Money got deducted and food not received

Address:Kottarakar
Website:online.kfc.co.in

Money got deducted food not received
Address: kottarakar
Website: online.kfc.co.in

I have ordered food from kfc online dated[protected] . My money got deducted but the order was not placed. I have yet not received any update for my refund. Please refund my money. The order amount was 615.56 indian rupees...
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M
Minnnnnuuuuu
Jan 17, 2024
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Money got deducted food not received

Address:Kottarakar

Money got deducted food not received
Address: kottarakara
Website: online.kfc.co.in

I have ordered food from kfc App . My money got deducted but the order was not placed. I have yet not received any update for my refund. Please refund my money. The order amount was 615.56 indian rupees...
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R
Raktim Das Gupta
from Bengaluru, Karnataka
Jan 13, 2024
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kfc voucher of 500 applied. the order / transaction failed, balance deducted and order not delivered

The Coupon originally had a balance of INR 500 /-
Once the order was failed the balance remaining is 18 INR
The store denied me the order as it was NOT SUCCESSFULLY Placed

KFC/not the store is denied help and asked me to contact the device provider for the same

The Coupon was tried on the app and not at the Store at
https://online.kfc.co.in/...
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J
johnjibu
Jan 12, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money got deducted food not received

Address:Vadodara
Website:online.kfc.co.in

I have ordered food from kfc online dated[protected] . My money got deducted but the order was not placed. I have yet not received any update for my refund. Please refund my money. The order amount was 1042.99 indian rupees....
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P
from Chennai, Tamil Nadu
Jan 11, 2024
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Order placed. Money Debited. Not delivered.

Address:Nelson Manickam Rd. Aminjikarai

ORDER #[protected] was placed on 10/Jan/2024 at 7:00 pm.
Mode of payment was Gpay
Order was not delivered...
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Address:Sector 55, Noida, India

Hello

I have ordered food from kfc using kfc app. My money got deducted but order was not placed. I have yet not received any update for my refund. Please refund my money. The order amount was 2320 indian rupees....
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A
abhiraj_mishraa
from Ranchi, Jharkhand
Jan 1, 2024
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Given coupon code is not working

Address:ashok nagar ranchi 834002

I got a kfc coupon code from my time prime membership but the coupon code is not working...
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S
Soorya Prabha P
Dec 31, 2023
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Poor quality of food

Address:Trichy cantonment

Recently I ordered via KFC app for a pickup of popcorn chicken and large fries. I have already ordered food for pickup and I was well aware of the taste of the food I have ordered. Today, the fries was barely fried and it was like a boiled potato. The chicken popcorn was not cooked properly and it was very dry. I wasn't able to eat the food properly and I was very disappointed by the food quality....
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S
sokhigurpreet91
Dec 30, 2023
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Food was pathetic

Address:Prime Hub Rajpura , Punjab

Bad experience with KFC's food & the Staff's reluctant behaviour of Sandeep Kumar, the
Manager, .
Food given was cold & no veggies added .Over complaining about food, the food served again was not upto the mark We complained again to which manager was not cooperative & dismissed our earlier complaint as well.He was very unprofessional & was putting blame back on us. He tried to defame us in front of other customers.
br...
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Address:KFC Outlet, TC Palya, Bangalore, Karnataka

Dear KFC Customer Service,

Trust you and your family are in good health.
I am writing to express my dissatisfaction with my recent order from KFC TC Palya. Unfortunately, my experience was less than satisfactory due to two main issues:

Less Quantity: The quantity of the items received did not match what was specified in my order and I was receiving in my previous orders. I noticed a significant shortfall,...
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Address:KFC TC Palya Outlet Bangalore

Dear KFC Customer Service,

Trust you and your family are in good health.
I am writing to express my dissatisfaction with my recent order from KFC TC Palya. Unfortunately, my experience was less than satisfactory due to two main issues:

Less Quantity: The quantity of the items received did not match what was specified in my order and I was receiving in my previous orders. I noticed a significant shortfall,...
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Address:Select city walk mall delhi

Hi Team,

I have orderdnon 24th dec around 6:12pm at kfc slect city walk when my money got deduced and the receipt i received was timeout nad order ia not placed. I have saved thw receipt and tried to get help but no help provided store manager blocked my number and kfc helpline no is no order was placed kindly viait atore for any help.

This is relally pathetic way to deal with users...
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S
Subodh R Dhuri
from Mumbai, Maharashtra
Dec 22, 2023
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Stale bread found in Chicken Burger

Address:2/6 , Phalashruti Society, Bandra Reclamation Bandra West Mumbai 400 050

Customer Service Department
KFC Corporation

Dear Customer Service Team,

I am writing to bring to your attention an unfortunate experience I had at one of your KFC outlets recently. On 22nd December 2023 I purchased a Chicken burger from your establishment located at Food Mall Lonavala

Regrettably, upon biting into the burger, I discovered it was stale and not up to the quality I've come...
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