KFC India Customer Care
Yum! Restaurants International
Customer satisfaction rating: 2%
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917
COMPLAINTS

KFC India Customer Care

Yum! Restaurants International

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Address
12th Floor, Tower-D, Global Business Park
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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Additional info
KFC Delivery Number For Central Delhi: +91 11 4350 4848
KFC Delivery Number For East Delhi: +91 120 410 0444
KFC Delivery Number For North Delhi: +91 11 4745 4444
KFC Delivery Number For South Delhi: +91 11 4100 5509 / +91 11 4100 4550 / +91 11 4600 0567
KFC Delivery Number For Noida: +91 120 406 6333 / +91 120 4690 333
KFC Delivery Number For Gurgaon: +91 124 467 4444
KFC Delivery Number For Bengaluru: +91 80 4151 9900
KFC Delivery Number For Bengaluru: +91 80 4169 7177 / +91 80 4211 1515
KFC Delivery Number For South Bengaluru: +91 80 2860 7900 / +91 80 4219 8198 / +91 80 4120 8887 / +91 80 417 58292
KFC Delivery Number For West Bengaluru: +91 80 4210 2115
KFC Delivery Number For Andheri, Mumbai: +91 22 6741 5050
KFC Delivery Number For Bandra, Mumbai: +91 22 6710 1010
KFC Delivery Number For Goregaon, Mumbai: +91 22 4238 5050

View More Information...

Customer satisfaction rating
2%
Complaints
917
Pending
0
Resolved
21
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

KFC India related photos (245)

KFC India Complaints & Reviews

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KFC India — I am complaining about kfc store in gip mall as they did not returned my due money after billing

 Vandita Vivek on Jan 15, 2019
On 12th of January 2019 at 2PM I went to KFC Store and purchased Veg Ginger burger of Rs 149 with cheese and gave 500 rs Note but at present they were not having change so they asked me that after having your snacks you can collect the rest amount. As I missed to collect on same day. So i went on 14th Jan 2019 to recollect, but they denied. As I asked them to kindly go through your camera recording but they didn't and treated me in rude manner....
Complaint comments  Read comments Complaint category Fast Food Restaurants

KFC India — refund of my payment

 Aashima Sharmaal on Jan 15, 2019
On 13 Jan 2019 I ordered 2 Singles pack on KFC outlet in Srinagar Airport for Rs.305.Due to late in giving my order I was about to miss my flight so I asked them to give my order quickly but still they were reluctant.Since I was in such a hurry I had to go without taking my order but payment was done in the very beginning.
I still have bill with me, so I want my payment back...
Complaint comments  Read comments Complaint category Food

KFC India — poor and unhealthy food quality

 Wani Javid on Jan 14, 2019
One week ago i purchased a chicken bucket from your outlet kfc when me and my friends started to eat a lady hair stuck in my mouth and i saw the said chicken piece is covered with hair and i abruptly approched to the staff reading the same they didn't paid any heed and due to which it clearly depicts that u are selling un higenic and unhealthy food in your outlets...
Complaint comments  Read comments [1]Complaint category Fast Food Restaurants

KFC India — money lost

 Pravitha Lekshmi on Jan 12, 2019
This is pravitha writing from kakkanad, kochi. On jan 3rd i ordered for a zinger box combo from kfc’s online site and the order has been placed to the kakkanad kfc outlet. But after a few minutes i got a call from kfc goldsouk grande, vytilla and they told they are not able to deliver the product to kakkanad. I told them i placed the order to kakkanad kfc & they told the order has been taken by vytilla kfc and this happens because of server error. Also told
Me my money will refunded within 7 days.
The price was already paid from my debit card and the details are attached with...
Complaint comments  Read comments Complaint category Banks

KFC India — no delivery of my order even after waiting for about 1 hour

 isasis28 on Jan 9, 2019
I had placed an order from kfc gurgaon, cyber park branch at about 5:38 pm. I kept waiting for a call from delivery executive but didn't receive any call. I waited till about 30 mins and called kfc to enquire. They said it will arrive by 6:10. I gave another call at 6: 20 but no use. I kept waiting, didn't get my order. The complaint number at kfc was: k[protected]...
Complaint comments  Read comments [2]Complaint category Food

KFC India — kfc refund still not received for over a month

 Santhosh Devaraj on Jan 9, 2019
I have ordered from kfc bangalore (Forum Value Mall No. 62, Whitefield Main Road Bengaluru 560 066, Bengaluru) on 08.12.2018 for an amount of Rs.440 from mobile app. The order was not placed and not confirmed. However an amount of Rs.440 has been deducted from my hdfc account.
It is been over a month and still i didn't received any refund for the wrong deduction.
Please look into this issue urgently and do the needful.
Thanks....
Complaint comments  Read comments [1]Complaint category Food

KFC India — not good, tasteless, uneatable and half cooked food

 shwetha ravikumar j on Jan 7, 2019
The issue that i have experienced was: hi actually what you given chicken was not good tasteless and uneatable and half cooked food, its very bad quantity food, am really not satisfied, its too bad i never had this experience. And they given me one number to send feedback i send this experience, but they didn't reply my massage. My order no 3561, phone number [protected]
I lost my money because of this worst food, please kindly reply my complaint

It occurred on: 3/01/2019

Repay my money back, or send me a good food
Please solve my problem....
Complaint comments  Read comments [2]Complaint category Food

KFC India — item not quality as order.

 Ramesh Kumar Boreda on Jan 6, 2019
Today i was brought small burger from kfc store at dr. As rao nagar location, secunderabad. I was paid for buger with extra cheese for 3 pieces. And i paid extra cost. But when i seen after went to home its normal bugers without extra cheese. I become surprised and dissapointed. They have cheated me.
My name and number
B ramesh kumar
[protected]...
Complaint comments  Read comments [1]Complaint category Food

KFC — items added to bill without consent

 swati chowdhary on Jan 5, 2019
Dear sir / madam,

I am writing to you to raise an issue about: fast food restaurants

The issue that i have experienced was: i ordered 3 potato krispers then executive said take combo offer of cold drink french fries too.. I denied thena kid with me handed over 500 note.. When i saw the bill it was 286 she charged me with add on price and dip price.. I said i didn't order i l not take it.. She said it's paid in cash we can't cancel it take it or leave it

It occurred on: 25/12/2018

I want my refund cos i didn't touch other items at all
Complaint comments  Read comments [1]Complaint category Fast Food Restaurants

KFC India — disappointed with kfc service

 Ananya Roy on Jan 3, 2019
This complaint/ feedback is regarding a particular store in kolkata.

Store details :

Dlf it park, kolkata 700156.

I want to report, not just one but a series of events /misbehaviour done by staffs of this particular store.

We visit this store mostly as this is the nearest to my current location. I didn’t face any issue till date with any other stores (Where ever we visited all over india).

This is the first time i am facing this issue, since we started going to this store.

1. Rude behaviour, no response...
Complaint comments  Read comments Complaint category Food

KFC India — one of the employees being unprofessional

 Supratim Bhattacharyya on Dec 25, 2018
I don't know if it's racism, bulling or unprofessional person being appointed at a retail shop.

Incident 1 # 19dec invoice no ti[protected]
I got a call and stepped out for 10 secs, just in front of the gate only to see a guy smiling and clearing my food in the trash. He exchanged smile with the lady in the counter saying sorry sir i thought you have left.

Incident 2 # 24th dec invoice no ti[protected]
The same guy was in the counter. He saw me and was laughing. I ordered the food, this time he gave me a torn rs.10 note. He later exchanged smile with a...
Complaint comments  Read comments [1]Complaint category Food

KFC India — worst delivery service of kfc - crown interiorz, mall faridabad

 Rekha Juyal on Dec 21, 2018
Hi everyone,

This mail is regarding i have placed one order yesterday token no - 72, order channel - cckfc through zomato, invoice copy are attached for your reference. Also attached a picture of order which we have received.

Due to worst delivery service of kfc crown interior mall, faridabad, we havent received complete order yet.

And we raise a complaint & spoken to kfc team, he advised me he will refund my order amount or arrange to deliver balance order within 10 mins. But after 10 mins he started avoiding our calls contact no. [protected].
Complaint comments  Read comments Complaint category Fast Food Restaurants

KFC India — miss behavin

 Aashu Aashu on Dec 18, 2018
Hi i am aashu today i visit in your ambiance mall vasant kunj kfc store in dine in i had plce the order one meal of 99 in one chicken popcorn and one chicken zinger and smoke chicken rice ball but your csr mr aman take the wrong order he not repeated me my order and punch the order i have received my wrong order i was says its wrong order i placed smoke chicken rice ball but you give me only one pc smokey chicken mr aman was saying (Ye second time hai apka mere sath concern karne ka) what is this it's very bad experiences i am regular customer in your branch i don't want to mr aman in this store...
Complaint comments  Read comments [2]Complaint category Fast Food Restaurants

KFC — refund not received for cancelled order

 Ullas. Pai on Dec 14, 2018
Kfc restaurant failed to complete my online food delivery on 23rd nov for amount of 474 rs. After 2 hours of waiting we had to cancel the order and were promised refund in 14 working days but no luck and kfc helpline[protected] keeps saying they will inform store manager but no luck.

Tried speaking to basaweswarnagar store on [protected] and [protected], they keep saying they will check and call back but no refund yet.

Cancelled order number 2714 from 23rd nov...
Complaint comments  Read comments Complaint category Food

KFC India — no replacement for bad chicken

 Meyappan Ramasamy on Dec 14, 2018
Hi team, i was regular customer at kfc, they have policy if it is not finger licking good free replacement or money back guaranteed. I was given a bad chicken which was not hot and not crispy asked for replacement at kfc marathahalli, but manager told nobody is complaining and they did not refund also and they were very rude with me. This was very unprofessional behavior from kfc staff....
Complaint comments  Read comments Complaint category Fast Food Restaurants

KFC — order not generated - money deducted

 Yahya Moin on Dec 13, 2018
My name is yahya moin.Today 1.13pm in bilaspur, chhattisgarh, I have ordered from KFC app and payment is done from paytm . An amount of Rs. 483.98 got deducted from my paytm wallet (Mob No. - [protected]) . My payment was successful.

But no order is generated in KFC app.when I contacted the the local KFC shop they said the order is not generated so they cannot deliver the order.When I tried to contact KFC through helpline number given in KFC app it was unreachable.

My paytm transaction details are :-

Order ID - PPT[protected]

Wallet transaction...
Complaint comments  Read comments Complaint category Fast Food Restaurants

KFC India — order not delivered and no call back from store took 2 hours and pathetic service

 Sadhna Chaudhary on Dec 12, 2018
Hi kfc,

This is a complaint about delivery order placed on 12/12/18 at 8:30 and was promised delivery in 30 minutes... No order and no call received from customer service.. I had no clue of my order and kids were at home waiting for their dinner... It was huge inconvenience and annoying situation... I had to call and spoke to 5 different people but no was able to sort it... They had no clue of my order placed... I was promised a call back but did not receive any finally had to call and spoke to someone after 2 hrs he said will take 15 min more but order was not received in 2 hours......
Complaint comments  Read comments Complaint category Food

KFC India — advertisement board wrongly placed

 sahil chuchra on Dec 12, 2018
Dear team

I am writing this complaint that your advertisement team is so careless. Unfortunately, advertisement board which is wrongly placed at mohali 7 phase near chawla chowk lights. I have observed that instead of placing on the straight position, it will be placed on right side where one can reach kfc. Its seriously shameful to your team, people can see the sign boards and go to the wrong side. However, problems should be faced by customers and also impact on your goodwill. Thanks

Your sincerely
Sahil
[protected]...
Complaint comments  Read comments [1]Complaint category Other

KFC India — product not delivered in time

 Navi189 on Dec 9, 2018
It's a success
Your order has reached our kitchen. Sit back and wait!
Your order
1x kfc 4+4 ₹ 380.95
Subtotal ₹ 380.95
Delivery charges ₹ 35.00
Add hope ₹ 5.00
Gst ₹ 19.05
Paid (Cashondelivery) ₹ 440.00
Your order number: 8857020
Delivery date: 09 december 2018
Estimated delivery time: 14:10
Contact number: [protected]
Delivery to:
189 5th main vidyanagar vidya nagar, peenya, peenya, bengaluru 560057 janani garage
Restaurant preparing your order
Kfc rockline mall (Peenya)
Complaint comments  Read comments [2]Complaint category Food

KFC India — order accepted and not delivered

 Nidhi Motwani Nainani on Dec 7, 2018
Hi,

Why do you guys except the order where you cant deliver the order,
I got the msg order accepted then i got the msg food has been dispatched but store person calls and say we cant deliver the food to your address.

What kind of service is this.

You should tell us in prior that food cant be delivered nobody will waste their time and money.

This is my registered mail id, kindly look into the matter and process the refund asap....
Complaint comments  Read comments Complaint category Food

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