KFC India Customer Care
Yum! Restaurants International
Customer satisfaction rating: 2%
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858
COMPLAINTS

KFC India Customer Care

Yum! Restaurants International

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Address
12th Floor, Tower-D, Global Business Park
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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136

Additional info
KFC Delivery Number For Central Delhi: +91 11 4350 4848
KFC Delivery Number For East Delhi: +91 120 410 0444
KFC Delivery Number For North Delhi: +91 11 4745 4444
KFC Delivery Number For South Delhi: +91 11 4100 5509 / +91 11 4100 4550 / +91 11 4600 0567
KFC Delivery Number For Noida: +91 120 406 6333 / +91 120 4690 333
KFC Delivery Number For Gurgaon: +91 124 467 4444
KFC Delivery Number For Bengaluru: +91 80 4151 9900
KFC Delivery Number For Bengaluru: +91 80 4169 7177 / +91 80 4211 1515
KFC Delivery Number For South Bengaluru: +91 80 2860 7900 / +91 80 4219 8198 / +91 80 4120 8887 / +91 80 417 58292
KFC Delivery Number For West Bengaluru: +91 80 4210 2115
KFC Delivery Number For Andheri, Mumbai: +91 22 6741 5050
KFC Delivery Number For Bandra, Mumbai: +91 22 6710 1010
KFC Delivery Number For Goregaon, Mumbai: +91 22 4238 5050

View More Information...

Customer satisfaction rating
2%
Complaints
858
Pending
0
Resolved
18
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

KFC India related photos (225)

KFC India Complaints & Reviews

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KFC India — kfc customer care lies and doesn't deliver

 naila iffat on Oct 20, 2018
I ordered online from the kfc himayat nagar branch in hyderabad. Got nothing in return but a bunch of lies. I think that's what kfc customer care is trained to do, lie through their teeth to the customers. After placing an order at 8.57 pm, i received a message at 9.04 pm. Saying my order has been dispatched. After waiting for 25 mins i called customer care. Their first lie was to tell me the order is dispatched & i will get a call from the rider in 5 mins & my food will be delivered in 10 mins. After 10 mins, with no call & no rider, i called up again. This time another executive lied & said the...
Complaint comments  Read comments Complaint category Food

KFC India — I got food poisoning

 Akash Rajoria on Oct 10, 2018
Hello,
I had a rather unpleasant experience at one of your restaurants located in ild tower, sohna road, gurgaon.
First i was served with oily food which i got replaced but again the food quality wasn't good. However i ignored it considering its kfc. So now i am sitting at my home with this food poisoning. I am really saddened by what happened with me. I want you to kindly look into the matter. My name is akash and i visited the restaurant at around 7.45 in the evening. The guy at counter seemed like a nutcase too. Laughing for no reason. Anyways. This sucks....
Complaint comments  Read comments [1]Complaint category Fast Food Restaurants

KFC India — refund on order placed

 beeramashok@gmail.com on Oct 8, 2018
Hi this is ashok and my mobile number is [protected] with email address beeramashok@gmail.com
On 29/9/2018 i had placed an order of rs 687.2 of kfc website unknowingly instead of delivery i had ordered pickup option and it is a pick up at andheri. I intimated at store to cancel. They told they will cancel and refund my money. I have not received any money from you till now and also there is no update on this. I had written mail in contact us section many a times. Kindly look into this and update the status as soon as possible. I have also attached the picture of order details.
Complaint comments  Read comments Complaint category Food

KFC India — refund on order placed on 29/09/2018

 beeramashok@gmail.com on Oct 8, 2018
Hi this is ashok contact number [protected] email address beeramashok@gmail.com
On 29/9/2018 i had placed an order of rs 687.2 of kfc website unknowingly instead of delivery i had ordered pickup option and it is a pick up at andheri. I intimated at store to cancel. They told they will cancel and refund my money. I have not received any money from you till now and also there is no update on this. I had written mail in contact us section many a times. Kindly look into this and update the status as soon as possible. I have also attached the picture of order details.

Thanks and...
Complaint comments  Read comments [1]Complaint category Food

KFC India — not providing the offer which they advertised and for providing cold food

 joshank95 on Oct 7, 2018
I have ordered food of worth 1500+ rupees on 03oct2018, there is an offer for payment via phonepay and paytm, but the store did not accept to pay through any one of it. They said we have a bad signal. Though its not our fault we have didnot avail offer, i need an explanation for this,
Second thing we went at 10pm, at that time the food whih they gave was so cool, except few, we have informed manager but he asked us to wait for some time but did not give replace them with a hot ones, finally we end up having a cold food only.
Please provide some compensation for this, if needed i...
Complaint comments  Read comments [3]Complaint category Food

KFC India — not responding to failed transaction complaints

 Sayak Sinha on Oct 7, 2018
I made two transactions with kfc on 28/09/2018 which failed. Ever since i have written multiple times to kfc via their contact us link but i have not received any reply from them. I also contacted billdesk and they have replied back saying transaction has been sucessfully settled with merchant. My transaction id's are npt[protected] and npt[protected]....
Complaint comments  Read comments [1]Complaint category Fast Food Restaurants

KFC India — irresponsible staff

 Viju Varghese on Oct 6, 2018
This happened at the tiruvalla kfc whichbwas recently opened. As soon as i entered the i stood in cue and i see that people order from my side nd get the receipt.. When my turn comes i stand there unattende for 15 minutes and no one from the staff side bothered to tell me the counter was closed until i asked why my order is not taken. Wtf.. Why do u train such # to be managers and supervisors.. Fuking #...
Complaint comments  Read comments Complaint category Fast Food Restaurants

KFC India — online payment through kfc app

 Rishabh3516 on Oct 5, 2018
I made an order with kfc app the payment from my account got debited but the payment failed then I again ordered and made online payment through Paytm the payment got debited again and received by them but it showed transaction failed!! What do I do now! Kfc is a thief stealing people's money ! Please I want a refund ! And I tried contacting customer care but no one would answer...
Complaint comments  Read comments Complaint category Food

KFC India — money not refunded yet

 Ashok A.L on Oct 4, 2018
Hi team,
I had ordered food from kfc-omr, chennai branch on 12/09/2018 for an amount of rs.550.
During the card payment, kfc's card-swiping machine turned off and so the kfc representative swiped the card again. Due to this, i was charge twice.
When i informed the branch personnel, he acknowledged the error from his side and i was promised a refund within 7 working days. However, when i checked with him again after 7 days, he said that i'll be receiving the refund after 3 days and so on. I had even sent him the proof of double deduction to his whatsapp as he requested, to...
Complaint comments  Read comments Complaint category Food

KFC India — kfc restaurant charges unnecessary extra amount

 Numan1 on Oct 3, 2018
Hello,
This is very disappointing for me to inform you that, one of yours kfc restaurant located at chandra layout bangalore, india had cheated by charging extra/double amount for the food i ordered.

Please refer below details.
Yesterday, 2nd october 2018 i visited kfc restaurant, chandra layout bangalore to ordered devil chicken stripes 10 pcs for rs 349 as per menu displayed on screen.
But, the cashier (Lady emp) had charged rs 649 instead of rs 349. They swiped extra 300 rs from my icici debit card. When i noticed it, i had to visit back the restaurant next...
Complaint comments  Read comments Complaint category Food

KFC India — severe stomach pain

 Ravi72@gmail.com on Oct 1, 2018
Hi,

Myself, my wife and my two daughters had dinner yesterday (30th sep) at # 1/c1, kambar salai, near vavin oppsite to grand sweets, mogaippair west. The bill number was 5345 and the amount was for rs 970 around 8 p. M.

All 3 of them had severe stomach pain and vomiting today 1st oct and i had stomach pain. We had chicken popcorn, 5 piece bucket chicken and zinger burger.

Something has seriously gone wrong with the food, which created problem for all four of us. Kfc is a well renowned brand and i have had in outlets across the world and surprisingly...
Complaint comments  Read comments Complaint category Food

KFC India — worst experience

 Poornima Balakrishnan on Sep 29, 2018
I ordered food thru swiggy at 10.23 am... Now the exact time ia 11.30 and the swiggy delivery person is saying me that the restaurant is closed... The swiggy executive was there waiting at the restaurant from 10.30... Why are you accepting the orderes which canmot be delivered in a timely manner... Its such a stupidity unexpected frm a branded vendor... If u cannof affort the food.. Why did u accept the order and why did u make us to wait for such long time.. If yu would have let us know we would have switched to something else right.. Now the time 11.40 pm and whr will i go in search of food...
Complaint comments  Read comments Complaint category Food

KFC India — product and service

 Nasima Kunju on Sep 29, 2018
I am a food critic and a food blogger.
As we all know the standard of food in kfc and the cheerful service provided by the cashier, it was very disappointing to experience bad quality of food and very unprofessional not friendly service not once but couple of times. The chicken was very dry and cold and the burger bread was just falling apart showing that it was not at all fresh. The cashier was lost in listening to other things around while taking the order due to which i had to order same menu 3 to 4 times. Bel road banglore outlet really needs a lot of improvement. None of our family members...
Complaint comments  Read comments Complaint category Food

KFC India — refund on placed order on 28/9/2018

 Jyothi Mayi on Sep 29, 2018
Hi this is jyothi contact number [protected] email address jyothi. Yenne@gmail.com
On 28/9/2018 i had placed an order of rss 399.99 of kfc4+4 twice unknowingly. It is a pick up at rajbhavan. I intimated at store to cancel. They told they will cancel and refund my money. Please kindly look into it. I am unable to create account and unable to register my old account. Pls kindly look into this...
Complaint comments  Read comments Complaint category Fast Food Restaurants

KFC India — non receipt of bill and wrong order

 rajeshpandit1951 on Sep 28, 2018
I ordered on 27sep18 at 1920hr for fiery chicken bucket and gave my address a-2 sector 41 (Near police station sector 39) but they noted it as sector141 after nearly an hour that error was corrected but when the order finally came there was no fiery chicken instead was normal kfc chicken and he had no bill only the amount on his mobile
Since any amount was same as i was told so i paid him rs 800 as cost of item plus bill but when i opened the package it was only normal 8 pieces of normal chicken
I am your customer since 2000 when you started at bangalore since that we have patronize...
Complaint comments  Read comments Complaint category Other

KFC India — not refunded amount though the txn was not successful

 Shaibal Sinha on Sep 27, 2018
I have made a txn of 395/- amount on 13th sep through upi from my account. The payment was successful from my end but the order was unsuccessful from kfc end.. But till now kfc has not initiated any refund from their end.. And most frustrating thing i am not able to to find any such contact number that leads to directly conversation with kfc customer care. Also i have registered 2-3 complaints through online from kfc website but not even one response..
I admit it that kfc service is too good. But this time i am not satisfied with the service.

Could you please look into this...
Complaint comments  Read comments Complaint category Fast Food Restaurants

KFC India — extra money is charged on the bill from customer on the name of donation without informing them

 Biswadeep Mohanty on Sep 27, 2018
This is the message i sent to kfc:

Hi guys, i am a big fan of kfc and i want to bring the unwanted activity carried out at few kfc outlets to your notice, this is the incident happend on 31st august 2018 in kfc outlet at p&m mall in jamshedpur, india. I ordered for kfc krusher lime soda whose cost after gst was 39 rupees but they charged me 44 rupees. Then i asked them why have u added 5rs extra in the bill. To my question the lady on the desk replied that it's for charity and it gets added automatically. As i have been to kfc outlets in many parts of india and world and i know very...
Complaint comments  Read comments Complaint category Food

KFC India — balance amount

 Avdesh Shah on Sep 27, 2018
I have ordered kfc 5in 1 chicken box from janakpuri west metro station kfc outlet the transaction of rs 220 was successfully transferred to kfc from my phone account no [protected] transcation i'd c1809221123494411594661 but the representative at the outlet said the payment of rs 220 was not credited to kfc so i have to repay the same amount from paytm i have talked to phonepe regarding this and they said talk to merchant for further clarification. Please refund my amount...
Complaint comments  Read comments Complaint category Food

KFC India — no refund received

 PRAVEENP 1 on Sep 26, 2018
This is regarding the order #7769974. I have cancelled this order and store guy informed refund is initiated will processed with 10 days. Still now there is no refund credited to my account. Its been almost 10 days, still there is no sign of the refund from kfc. I am not understanding why it would take this much time

Could you check and refund my amount...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

KFC India — order not delivers and refund not done

 Ravi Kumar Karlakunta on Sep 25, 2018
On 10.9.18 i had placed an online order in kfc and don’t have idea why they had cancelled the order and its more that 2 weeks and still they had not refunded the amount which is deducted from my account. Also we had called them many time but the response from customer care and store is very venerable as they are not having any details regarding the refund.
Request please look into this matter and make them to refund our amount. Also my number used for this order is [protected]....
Complaint comments  Read comments Complaint category Food

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