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KFC India Complaints & Reviews

www.kfc.co.in

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Updated: Feb 21, 2026

Complaints 2777

Resolved

513

Unresolved

2264

So far, so good. KFC India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope KFC India will keep up the work and continue to help more customers with their concerns even better 🤝

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KFC India reviews & complaints(2777)

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Address: Pallikaranai Chennai 600100no

Dear KFC Support Team,
I am writing to express my disappointment regarding a very poor service experience with your KFC Velachery branch.
On[protected], I placed an order through the KFC app at 9:12 PM. The estimated delivery time was 9:57 PM. However, no one delivered the order, even after waiting until 11:20 PM.
Since the order did not arrive, I reported the issue through the KFC application. Today morning, one of...

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Address: KFC Kandanchavadi, Chennai, Tamil Nadu 600096

Website: online.kfc.co.in

I ordered food from KFC Kandanchavadi, Chennai on February 13, 2026. Order number #[protected]. The delivery was extremely late, well beyond the estimated time. The food quality was completely ruined due to the delay. I have tried every possible way to contact KFC — customer care phone[protected] goes unanswered, the grievance email [protected]@yum.com bounced back, and I submitted complaints on their helpdesk and feedback forms...

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Address: KFC Manyata, 1st Floor, ESC Food Court Hebbal Ring Road, Manyata Tech Park Rd, near Nagwara, Signal, Bengaluru, Karnataka 560024, India

I am writing to formally raise a complaint regarding my order K[protected], which was scheduled for delivery on 02 January 2026 at 05:18 PM to the following address:

It has now been over a month, and I have neither received my order nor the refund. Despite calling customer care multiple times, there has been no proper response, no update, and no resolution from your end.

This level of service is extremely disappointing....

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Dear KFC Customer Service Team,
I am writing to express my extreme disappointment and lodge a formal complaint regarding a serious service failure that occurred on 30 November 2025, resulting in non-delivery of a fully paid order, disruption of an important office meeting, and highly unprofessional conduct from your staff.
________________________________________
Order and Payment Details
• Order Number: K[protected]br...

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Address: Calicut RP mall outlet

I have placed an order from kfc from RP mall Calicut outlet. They have delivered the wrong item. Please issue refund for the order. It was not a complete order. Will attach the received items photo below for the proof.
Date of incident- 23/11/1993
Client number-
Order number- K[protected]...

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I am writing to express my disappointment regarding the delay I experienced today at your outlet. I placed my order but did not receive my food even after waiting for more than 22 minutes. This delay caused significant inconvenience, especially considering KFC’s usual standard of quick service.

I request that you kindly look into this matter and take appropriate action to ensure such delays do not happen again. I would also...

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KFC Customer Service / Management Team

Subject: Severe Service Failure, Order Cancellation Post-Payment, and Unprofessional Conduct – Order No. K[protected]

Dear KFC Customer Service,

I am writing to express my extreme disappointment and register a formal, strong complaint regarding a catastrophic failure in service that occurred on October 16, 2025. This incident resulted in non-delivery of a...

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Address: Kharghar, Navi Mumbai

I just had my order placed from kfc. Me being a huge fan of kfc highly appreciate it but this experience was the most horrible one. The worst quality i could tell you offf. By far the worst quality i had. Almost like a rubber band. Look into this. I request you to keep a quality check. Quality is getting degraded day by day.
Outlet address: Shop No. 29/30, Sai Swar Co-Operative Housing Society, near Little World Mall, Sector 2, Kharghar,...

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Address: Chennai madipakkam

Dear KFC Support Team,

I am writing to raise an urgent complaint regarding my recent order placed through the KFC portal.

Order Details:
- Order placed via: KFC Online Portal
- Payment method: Online (Prepaid)
- Order Number : [protected]
- Store Location: Chennai madipakkam
- Contact number: +[protected]

Issue:
The order status is showing as...

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I placed order but didnt receive it i LOST MY MONEY...

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Address: No 177, Main Road, Opp. BATA Showroom, Matadahalli, Krishnappa Block, Bengaluru, Karnataka 560034

Hi @KFC_India,

I’m extremely disappointed with my recent Swiggy order #[protected] from your RT Nagar outlet (No 177, Main Road, Opp. BATA Showroom, Matadahalli, Krishnappa Block, Bengaluru, Karnataka 560034).

Issues faced:

Missing items (Thai Spicy Roll, French Fries, Boneless Strips)

Food was delivered cold and stale

Most alarming: 2 chicken pieces had visible...

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The company has repeatedly done this where the money will be dedicated via online payments through their apps but the order wont be replaces, their app directs the payment but never confirms the order. the customer service is unresponsive.
-24 august 2025
-transaction id on phonepe:[protected] uti number)
-rs 709.24 of refund is what we request.
the order was placed through phone number [protected]
-the...

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Hi,
we ordered food worth of rs 494 on 21.08.2025, and paid it via upi (phone pay) payment, the money was debited from my account, but due to some technical issue the payment was not showing in the application. we check once our order, app is showing us to pay again. we have call to help line number, they are not even responding to our call.
Please check and provide refund immediately.
UTR NO[protected]
TRANSACTION...

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Address: Patia Address Plot No 62 & 63, Ground Floor, Chandaka Industrial Area Patia Bhubaneswar - 751024 Phone Number +918929054281

Website: restaurants.kfc.co.in/kfc-patia-restaurants-patia-bhubaneswar-102917/Home

1. The order number is K[protected].
2. one item is missing from the order "CHKZINGER".
3. The order is from kfc, patia, orrissa.
4. The date of order is 8/13/2025 at 7 30.
5. called several times but no response
6. messages several times but no response....

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Address: chenai

Dear KFC Customer Care Team,

I'm writing to report an issue with my recent order from KFC Forum Vijaya Mall. My order details are as follows:

- Order Number: [protected]
- Date: April 16, 2025
- Estimated Pickup Time: 10:05 PM

Unfortunately, I didn't picked up the items I ordered. I paid ₹416.00 via UPI, but the order was incomplete. I'd like to request a refund...

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Address: Forum Mall, Whitefield, Bangalore

Hi sir/ma'am,
Hope you are doing well. I live in Whitefield, Bangalore and I have ordered from kfc app yesterday at around 1:30pm and the estimated delivery time was 2:24pm but the restaurant manager told me that since there is no delivery guy so he can't do anything. So I told him to cancel the order but he didn't do it.
Today(24th July) when I saw the app the order is marked as delivered but I didn't received anything....

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Address: No 8, 4th Flr, Food Court, Mall of India, Sector 18, Noida, Uttar Pradesh 201301

I ordered Crispy chicken bucket and two large pepsi with french fries combo offer and three medium pepsi after all of them they provide me 6 chicken pieces in a parcel box type they doesn't provide me in bucket when I want bill they said me to whenever surve your order they provide bill with your order, but they not provided me bill after all of that I told him to please share on my contact number through message but they note my number but...

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I have Order food in KFC on 18th July 2025, scheduled order for 17 Hrs on 18th, 2025. I have made 3 Orders at the same time, received only one order i. e. K[protected] as per the schedule but other 2 Orders K[protected], K[protected] were not delivered.

I have made multiple follow up with the restaurant, they responded that the orders were handed over to delivery but they were not delivered not made any call to the customer. br...

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On Sunday at sawood nexus mall I bought the EPIC SAVER 299 offer ...They gave only 6 peri peri pieces of peri peri and not given leg pieces...

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Address: Omaxe World Street Sec 79 Greater Faridabad

I have ordered food from KFC Sector 79 World Street outlet in Faridabad on 09 July 2025 at 19:16 Hrs against Order No - K[protected] thru KFC App, but after ordering the delivery never comes.
None of the customer care phone is responding, No whatsapp messege is responding and no revert in email is provided means they are all gone after taking money.

I need the immediate refund of my amount of Rs.682.96.
Screenshot...

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