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KFC India Complaints & Reviews

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Last updated Oct 5, 2024
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KFC India reviews & complaints(2702)

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An order was placed by mistake at KFC delhi Dwarka sector 21, Food court, Pacific Mall, counter no. FCC/2F/02, Second Floor on 4th september 2024, which was immediately cancelled on call and on telephonic conversation it was conveyed that the money will be reverted at source. But till date i have not received any refund. Kindly look into the matter at the earliest.

The order no. was [protected]....
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Finny joshua
Jul 31, 2024
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Money deducted but order was not placed from KFC app

I have ordered from KFC app and paid money using the qr provided on the app, the money got deducted from my bank account but the order was not placed...
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rachit212
from Yamuna Nagar, Haryana
Jun 25, 2024
Jun 25, 2024
This thread was updated on Jun 25, 2024
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KFC Employees are not delivering the items as per orders.

Address: POPLI VENTURE, 47MG+CMP, Workshop Rd, Sarojini Colony, Rampura Industrial Area, Yamuna Nagar, Haryana 135106
Website: online.kfc.co.in/contactus

They are not providing food items as ordered. They keep it for self-use or say sorry if caught red handed. Latest incident happened with me wherein they did not take the correct order, charged me more and also not gave the respected items.

I think the revision to the terms and conditions of service for the employees should be considered.

When asked for the complaints book, a notebook was provided to write the...
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Mysterious Soul
Jun 13, 2024
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Disgusting and missing food item

Address: Kolkata

Order ID [protected]
What is this uncooked raw rice no flavours without the veg strip? Am ordering food in midnight 1.am.it doesn't mean you guys will forget the recipe and basic menu i have to throw all this...is the acceptable from the brand like "KFC" i have wasted my 292 rs for this shameful disgusting immediately refund my money...
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David21
from faridkot, Punjab
Jun 12, 2024
Jul 24, 2024
This thread was updated on Jul 24, 2024
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Address: New friends colony, new delhi
Website: Kfc

The franchise of kfc india, new friends colony, new delhi, they told me today that they already gave me the refund but, it is not showing in in my bank account, as they said within seven days the refund amount will be credited but today is 8th day and i still don't get my refund and they are saying that there finance department already gave the refund
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KFC India customer support has been notified about the posted complaint.
bro same thing happened to me its been 25 days now no refund
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    A
    Aneesh Amaladas
    from Coimbatore, Tamil Nadu
    May 30, 2024
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    order not delivered and got cancelled order id: 6805109000072191

    Address: Kuniyamuthur Sapphire Foods India Ltd., No; 145/2, Palghat Main Road, Perur Taluk, Kuniyamuthur, Coimbatore

    Hi,

    On 18th of May 2024, I have ordered food through KFC app (Please see attached order details below). The order took so long (almost 2 hours) still it is not delivered. I have visited KFC Kuniyamuthur, Coimbatore branch for enquiry and they said there is some technical and human error issue. They said they will prepare the order and give it to me at that time. Which was not fair I have ordered for a home delivery, and they...
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    JatiJamir
    from Mumbai, Maharashtra
    May 26, 2024
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    Got no food but took my money and is not responding

    Address: KFC MUMBAI

    I made an order from the KFC app on 15 May, I made the payment via Paytm for total amount of ₹1013, the payment was successfully made but when I went back to the app, it showed that there was no order been placed so I called the helpline number regarding the issue, they said they will file a complaint and I will receive my refund within 4 to 7 days but now it’s already been 10 days and I haven’t received my refund yet. so I called the...
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    K Varshith
    from Tirupati, Andhra Pradesh
    May 15, 2024
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    Address: Air Bypass Road, Tirupati

    I ordered from KFC app on 15th May 2024 at 7:45pm. I can't understand the status of my order as it shows your order is on the way in track order section but when I go to the order lookup it shows order completed at 8:27pm. When I try to contact the restaurant or even the KFC toll free number none of them were connecting. I ordered cash on delivery so no money was deducted but I had done prepaid order what would have happened to the money?? What is KFC India doing??
    KFC India customer support has been notified about the posted complaint.
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      R
      Rogith Raja
      May 15, 2024
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      Order not placed, but payment done

      Address: No 89/2B, Madavilagam Nazarethpattai, PN 46, Chennai Bangalore Hwy, Ponnamalle, Tiruvallur, Tamil Nadu 600124
      Website: online.kfc.co.in/payment-status-check

      I placed an order for Dine-in on official KFC website today at 4.30PM to my nearest KFC store (i.e., No 89/2B, Madavilagam Nazarethpattai, PN 46, Chennai Bangalore Hwy, Ponnamalle, Tiruvallur, Tamil Nadu 600124) It took me to payment gateway along with my personal details, it requested me to pay the final amount of Rs. 479.01/- and I paid the amount on my UPI (Google Pay), then I was directed to a page where it said "Confirming your order....
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      A
      May 13, 2024
      May 13, 2024
      This thread was updated on May 13, 2024
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      Order Item not delivered

      Address: Kolkata Narendrapur

      Already logged complaint K[protected] but yet no response. They spoiled my mothers day celebration hence want compensation for this harrassment....
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      YatinSingh05
      from New Delhi, Delhi
      May 10, 2024
      May 12, 2024
      This thread was updated on May 12, 2024
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      money deducted order not placed - kfc pacific mall, sarita vihar

      Address: FCC2F17, CPD 48, 2nd Floor, Pacific Mall, NH-19, near Jasola Apollo Metro Station, Sarita Vihar, New Delhi, Delhi 110044
      Website: online.kfc.co.in

      I Went to KFC FCC2F17, CPD 48, 2nd Floor, Pacific Mall, Mathura Road Sarita Vihar New Delhi - 110044 on 26 April 2024. I ordered my food through kfc app for pick up at 8:30 PM (UPI Ref No:[protected]. My money from the bank got deducted but order was not placed on the store.
      I spoke to the store employee (Mr. Dinesh), He answered me that it is showing "payment failed" on their server and the money would be returned back to the account...
      +2 photos
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      Address: KFC restaurant sirom toli chowk old HB road station road

      The KFC restaurant is located next to a residential society.For years they they have been dumping their waste and garbage in our society's backyard .which became a mountain of disease (sharing a pic)
      It's a humble request just for the sake of taste don't jeopardize other's health
      Please
      ....
      +1 photos
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      Address: KFC Raj Nagar Extension

      Hello i placed an order online for delivery through the KFC app at 8:00 PM on 1st May, 2024 from the KFC store at Raj Nagar Extension and paid through GPAY
      The Order Number was K455A03637 and it was for Wednesday special 12 strips +4 dips . The amount paid upfront was INR 407 .
      Now kindly understand my situation, I live in a hostel where the curfew is 11:00. We are not allowed to receive food inside the gate after that period...
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      jimlydeep
      Apr 30, 2024
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      About KFC store Cooch Behar West Bengal

      Address: Cooch Behar

      Visited KFC Cooch Behar on 27th April 2024 at approximately 9-11 PM to order something as Take Away. Interestingly in this sweltering heat the AC's were off and it was like a Mosquito park, it was literally filled up with few hundreds of mosquitos buzzing everywhere and one couldn't sit still for a moment. When the personnel was asked by me why the AC's were off he pipped that they were on and a second later on realizing the truth he switched...
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      Liza1111
      Apr 29, 2024
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      Request for refund due to unsuccessful transaction

      I have ordered food from kfc online dated 29 April. My money got deducted but the order was not placed. I have yet not received any update for my refund. Please refund my money. The order amount was 1042.99 indian rupees....
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      nileshnacharya1975
      from Trivandrum, Kerala
      Apr 16, 2024
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      Store experience at KFC, Adoor, Pathanamthitta

      Address: Adoor, Pathanamthita

      Following are the complaints regarding my store, which I experienced on all my 3 visits:
      1. Cleanliness: Store looks very dirty and unorganized. (Photo was taken as a proof)
      2. Customer service: The executive at the counter was very rude. Our order was supposed to be delivered in 7 mins and it was delayed by more than 20 mins. The executive did not properly respond and was very evidently rude at his beahvior. (Photo was taken...
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      Avinash_12
      from Hyderabad, Andhra Pradesh
      Apr 6, 2024
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      Order was not placed

      Address: H.NO.8-148/A/G-2,S.M.ENCLAVE,PRASOONA NAGAR

      Hi, My name is Avinash. This incident occurred on 6th April 2024 in Chinthal, Hyderabad.

      I've placed my order via KFC and I paid via UPI and I went back to check on order status but it is showing as no orders were placed, I even tried to call the restaurant but all I got was a automated message saying we will connect to operator but the operator was never connected.

      Please look into the issue and refund my money...
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      Tinju Philip
      from Trivandrum, Kerala
      Mar 27, 2024
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      Stale food

      Address: KFC Kawodiar

      I brought chicken online.
      Order No K360K12104
      Chicken within the burger and chicken wings were very hard and stale...
      +4 photos
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      Pranat
      from Gorakhpur, Uttar Pradesh
      Mar 27, 2024
      Mar 27, 2024
      This thread was updated on Mar 27, 2024
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      Whatsapp me and said that I had won lottery of 25 lakhs rs

      +[protected] is the whatsapp number from where I got the message...
      +1 videos
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      LReddy13
      from CHITTOOR, Andhra Pradesh
      Mar 27, 2024
      May 9, 2024
      This thread was updated on May 9, 2024
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      Amount debited but order not placed - chittoor kfc

      Address: IRALA CROSS ROAD

      I have tried to place the order today (27/03/2024). while making the payment, i have choosen UPI mode and it redirected me to some other page. My amount got debited but my order is not confirmed. When i came back and checked it, place order button is grayed out. attached the screenshots....
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