Khadim's — Complaint against Bahetis, Sivasagar

Address:

Seuj Nagar, Near S.P. Office, Ward No-2, Sivasagar

Sir
It is to be informed you that I am a regular customer of Khadim's item. Whenever I am in Kolkata, Delhi and in Guwahati I used to visit Khadim's show rooms / outlet and purchase my essentials. There is no exception in Sivsagar in Assam. Today also I have purchased one back pack bag, one chpal and one shoe. The price of the shoe is Rs.499/- only. But unfortunately the shoe which was purchased today, found manufacturing defect. After the invoice is created, i.e. at 13:44:44 I noticed the defect but before leaving the outlet I bring it to the notice of the manager immediately. But he is not ready to change the same on the plea that invoice is already created. It is a saddened part that as per the said invoice warranty period is 90 days but I am told that the invoice was already created created. Invoice is attached herewith for your ready reference and perusal please.

I bring it to your kind notice for necessary intervention. The name of the outlet is BAHETIS, Green Gogoi Path; P.O. & Dist. Sivasagar, Assam 785640,

If I do'nt get any positive response within a reasonable time I may be compelled to approach the Consumer Court for necessary action and in that case you will also be made necessary party but at your cost only.
Regards
Yours sincerely
Rajib Das
DGM - I/c (Legal)
ONGC, Nazira
Assam Asset
[protected]@ongc.co.in
Mobile: [protected]