Khadims — counterfeit product sold at khadims outlet

Address:	Kamrup Metropolitan, Assam, 781024
Website:	www.khadims.com

Hello,

This complaint is regarding a product purchased from one of the khadim's outlet (Gnb road, silpukhuri store) here in guwahati. The item being sold was not of khadim's original product and it wore out within 2 months o[censored]se. Upon query about the product with the manager of the outlet, the billing receipt was demanded that was unavailable at that point of time, but he did not entertain our request about the duplicate product being sold under the banner of khadims. A global brand such as khadims should never be selling such a counterfeit product in their outlet under the company's name and using that logo. This clearly brings a bad rapport for the brand and a distrust among the customers. Kindly look into the matter with due concern at earliest to curb such an illegal practise at your respective outlet. Attaching images of the product (A pair of chappals) for your reference. Hoping for communication and a responsive action from your end.
Thank you
Arijit deka
[protected]
Guwahati