Khadims — hopeless quality of shoes provided by khadims

Address:Esplanade One Mall, Khordha, Odisha, 751025

15 days back i purchased a shoe from khadims at a discount offer. 4 days after i used the sandal, it started peeling off. I took it immediately to the nearest khadims show room for exchange but they simply denied saying that it was on discount, i understand if atleast i had used the product for more than a month. But 4 days? Do you think being a consumer, you are giving enough justice to someone who brought it out of her hard earned money?
This is not the end of the story.

Also a month back, my uncle who stays in saudi arabia, had come over a monthly vacation and needed to purchase shoes. I am a regular customer of khadims since 6 years and i recommended him to come over. He purchased it and he left from india last week. Today is the 3rd day of him going to office in those shoes and the shoe too peeled off its leather. And for your information, that was not a discounted product. I don’t clearly remember if all lazard shoes were off prices that time but i dont think so. He surely doesn’t have the bill but i can retrieve all the credit card information for seeking the date of purchase. Yes, the date of purchase is 28th jan 2019 at 9:47 pm and the bill amount was 4993 inr. You can check your records.
The shopping was done at khadims esplanade mall bhubaneswar odisha.
My only point is are you really not cheating innocent consumers like us?
Let me make it very straight to you. I am not a jobless sitting here and framing long emails. There are two repeated instances of the same thing and khadims did nothing to me offline. No response they simply sent me back. Atleast if you are outting a discount hoarding on your filthy shoes, just also let people know that it is a defective shoe and khadims intends to loot people out of it.

I am not going to tolerate this anymore. I will take this forward if none of you reverts to my email. I will file a serioud consumer complaint and make sure you are sued. I expect an honest apology and compensation at the earliest.

Please find attached the video of lazard shoe and the sharon sandal.
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    Khadim's Phone
    +91 33 4009 0501
    Khadim's Address
    Kankaria Estate, 5th Floor, 6, Little Russell Street, Kolkata, West Bengal, India - 700071
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