Khadim's — quality issue

Address:

560037

We bought a school shoe from Khadim Marathahalli Bangalore, within a month, the stitches have come out. Used only 4 times. When we showed the condition we were told that they are not meant for playing. Is the kid suppose to wear the shoe and sit at home. The quality is not up to the mark, they don't have any warranty on all product.

For the school shoes the stitches should definitely last. It cannot wear out in a month. Moreover it didn't look like the staff had any intention of resolving the issue. There should be a replacement warranty for at least 3 months. Quite disappointed with the experience.