Khaitan Electricals — Faulty fan not being replaced - complained in Apr 2016

Address:560077
Website:www.khaitan.com

Purchased a Khaitan Fan from Infibeam Order ID[protected] Oct 2015. This has 2 years warranty and started giving problems right from the 1st month. Had lodged a few complaints with Khaitan Customer Care and they sent the technician to look into it. Every time the technician brings a new part and replaces it. Works for a few days and now it has completely stopped. Lodged a complaint again on 5th April and the technician visited twice and said the fan needs replacement. Now they dont answer to the calls and not responding at all. Even If I go to the Infibeam seller, they request for a Technician Service Card which says its faulty. However, the Khaitan guys as not responding and showing utter carelessness towards customers.

Main person contacted all the time - Chandrashekhar - +91 [protected]

service request number/complaint no - KH5590138
Khaitan Customer Care[protected]

my details
Product
Khaitan Under Light Ceiling Fan - 56'' Mansion

Mateen Baig
141, 2nd Cross, Sirdi Sai Nagar, Bangalore - 560077
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    46C J.L. Nehru Road, Kolkata, West Bengal, India - 700071
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