Khazana Jewellery — Complaining about poor service

Address:

Anakapalle branch

I want to register a complain against Khazana jewelery of anakapalle branch . I went to store for a jewelry item repair which i bought from the same store and i asked them about the guy who repairs it he was not available in the store but they told me to wait and they kept me in another floor in which no one was there and i feel very uncomfortable as a women i feel so bad and i waited for nearly 2.5 hours there and after waiting for that time they told me he was not available if you want you can wait . I really feel very bad and i want you take care of this issue . Thank you