Khazana Jewellery — Complaint on khazana staff providing wrong commitment to the customer

This is Vinod Kumar R I enrolled on 29.09.2020 in your Gold Savings Schemes in Jayanagar branch, Bangalore. That time Ms.Roopa (Employee ID -10179) who is recommended for taking this gold scheme weight option. As she had sales pressure she splitter 4different name and 4different amount. i.e Rs 2000 X 2schemes and Rs -1000 x 2schemes.
Details are given below -
PARNO - 05N739.
PARNO - 05N736.
PARNO - 05N738.
PARNO - 05N737.
As per your executive and scheme intimation I completed paid 11months, till the date-19th July 2021.
While paying the monthly scheme in your branch person informed me that when ever your completed the due same day you can avail the gold. As per his communication and we committed certain things in our family occasion.
Last week I visited to your Jayanagar store, Mr. Siddalingaya(staff) said you can't take now because of maturity date is on 29-Aug-2021. And Your Store Manager Mr. Manjunath came told we will give 100% benifit on purchasing gold. But on that day we are not good mood to take this option. Need time to think so we came back.
Today I.e.29th July 2021. Mr. Siddalingaya (Staff) and Manjunath (Manager) are telling different story, stating today you can't take this 100% benifits and guided very badly. This people only don't have knowledge about the product and services.in this case suffering will be customer.
Now I need to escalate this two people giving wrong commitment and information to the customer and services from the Jayanagar branch is pathetic. I can say one zero knowledge to the staff about the SCHEME.
Now as your employee committed I need 100% benifit of this scheme. Need to purchase the product with in this month.
If it nor, definitely I will raise an complaints infront of court of law.