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Khazana Jewellery — Joined 11 months plan but not given free gift

Hi, I have joined last month in 11 months plan but after paying of first installment simply telling no free gift stock and telling we will send later to your address but till now not sent it's already nearly 1 month is this the way to treating the customer like top brand company
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    Khazana Jewellery
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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    Khazana Jewellery Phone
    +91 44 4229 7700
    Khazana Jewellery Address
    Khazana Jewellery Pvt Ltd., No. 252A, T.T.K Road, Alwarpet, Chennai, Tamil Nadu, India - 600018
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