Khazana Jewellery — Name mistake in Khazana Jewellery gold scheme

We have joined in gold scheme with Khazana Jewellers, A S Rao nagar branch, Telengana, India on my wife name K.Bharathi in Nov 2020. Our Gold scheme number is 25N866. In this regard I would like to bring to your notice that my wife name was wrongly registered as K.BHARATH instead of K.Bharathi.

At my request regarding name change as above said, your AS Rao nagar branch people have sent a mail to customer care (Head Office ), but still the issue is not resolved. When ever I am asking in this regard, they are saying it should be resolved at Head office.

Still the problem is not resolved