Khazana Jewellery — Regarding deduction of gift money

We started paying the policy in 2019 paid for 4 months after due to cobid we couldnt pay as the stores are closed and no one to guide for online payment so after they said u can buy but there will be no benefit.but now when we went to purchase gold they are deducting for the gifts which they gave saying them as COMPLIMENTARY and deduction amounts for them also Too HIGH also gave gifts of different price for the 2 policies they gave and reducing different amounts without any intimation given during the beginning of policy . U guys are making us pay more by saying things like this it is like cheating giving gifts by saying complimentary .pls look into this as soon as possilbe .our policy nos 30M9712, 30M9713