Khelmart.com — Fraud company making money

I had recently bought a customised cricket bat. Had even ordered for oiling and knocking.
Received the bat in 4 days time but for the surprise no knocking been done. They have just applied a quote of oil ( looks like, can’t feel when hand is rubbed) and with in my confirmation of knocking next day they have shipped by order.
We all know after oil applied atleast bat should be kept for 24 hrs and then the knocking should be started . But it was pathetic experience with there so called customer support. They doesn’t know anything but only give Gyan to their customers without listening to real concern
So please don’t purchase anything from Khelmart and even they don’t have mind to listen and take appropriate action