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Khelmart.com Complaints & Reviews

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Last updated Apr 27, 2024
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Khelmart.com reviews & complaints(101)

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A
Astha_Singh
from New Delhi, Delhi
Apr 27, 2024
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Address:Meerut

I Ordered sports equipment from Khelmart, and I was highly disappointed with the quality. The items were subper and not worth the price. The cusotomer service was a nightmare. They were unresponsive, unhelpful, and did not resolve my issue satisfactorily.
Khelmart.com customer support has been notified about the posted complaint.
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    R
    Raja Veerwani1801
    from New Delhi, Delhi
    Apr 6, 2024
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    Address:NEW DELHI

    Even after money was taken out of my account, I received the notification below. When I called customer service, they informed me that my products would be shipped on January 5 to 8, 2023, However I unable to check the status on the website, khelmart.com.
    Khelmart.com customer support has been notified about the posted complaint.
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      S
      Somashekhar Sajjan
      from Bengaluru, Karnataka
      Jul 14, 2023
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      Yonex Astrox 27i Badminton Racquet

      I have ordered (Order number[protected] the racquet from Khelmart and received the courier on Jul 6th. When I was opened on Jul13 and played for some time, I see there bat is slightly broken already and immediately I dropped mail to Khelmart with bat pics.

      Today I'm calling their customer care as well as from the sales team number where they taken my order, But nobody is replying at all.

      Kindly help me to...
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      I have purchased a Badminton Racket and Badminton Shoes for a total of 9, 378.00 paid via Credit Card on May 20, 2023. After placing the order, I received the part order, Shoes delivered, and found they were not up to the mark. I returned them and wrote an email to cancel the complete order and do the refund. After that, I started receiving calls from their support team telling me that they would offer an additional 50% off with other free...
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      Neetu g
      from Kanpur, Uttar Pradesh
      Apr 23, 2023
      Apr 24, 2023
      This thread was updated on Apr 24, 2023
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      Poor quality racket

      I have buyed a Yonex Badminton astrox smash. In just 3 to 4 days it unusually get broken from its frame. So I want it to be replaced as soon as possible......
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      Neetu g
      from Kanpur, Uttar Pradesh
      Apr 23, 2023
      Apr 24, 2023
      This thread was updated on Apr 24, 2023
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      Broken astrox smash Badminton

      I have buyed a Yonex Badminton astrox smash. In just 3 to 4 days it unusually get broken from its frame. As a student I colected penny Penny to buy that racket but it got broken so I want it to be replace as soon as possible. My no is [protected]....
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      J
      Jayeshma
      from Pune Metropolitan Area, Maharashtra
      Mar 31, 2023
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      Broken bat replacement

      I purchased Thrax terminator bat from khelmart.com on 6th feb 2023. but within a month while playing second match itself bat got broken. I requested khelmart.com to replace it by providing few bat picks, khelmart team asked me share full bat photo and invoice details so shared with them but later no reply/communication from khelmart team. Tried to call their number#[protected] and +[protected] but both numbers are not reachable/switched...
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      S
      Sairaj Chowdhary
      Sep 8, 2022
      Oct 28, 2022
      This thread was updated on Oct 28, 2022
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Pending refund

      Address:Meerut, UP, India

      Order No: OR_435069. Order got cancelled but refund hasn’t been made yet....
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      H
      Het Rupala
      Sep 6, 2022
      Oct 28, 2022
      This thread was updated on Oct 28, 2022
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      Table tennis racket

      The product was ordered on 29th August, on the second day it was confirmed but now(6th September) the status shows that it is yet to be confirmed.
      While ordering the site showed that the product is in stock and after few days the company says it is out of stock.
      So please cancel my order, because of you I wasn't able to perform in a tournament ....
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      A
      Amit Choudhary Raniganj
      from Raniganj, Uttar Pradesh
      Aug 19, 2022
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      Replacement parcel not picked in 1 month

      Replacement of product not scheduled by KHELMART.COM after their approval .

      Order no. OR_430478 DTD. 16.07.2022
      Delivery docket no. [protected] DTD. 18.07.2022

      Contacted their Tool free no. 3-4 times, after all the conversation the lady only tells me that we have scheduled your pickup tomorrow it will be picked up....
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      S
      Sinan Aalam
      Aug 11, 2022
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Yonex racket

      Address:J&k

      I have ordered a racket from their website and i have not got a sing confirmation call from them.
      When I try to call them it says no representive is available....
      +1 photos
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      S
      Saswat Kumar Singh
      Jul 9, 2022
      Jul 11, 2022
      This thread was updated on Jul 11, 2022
      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Developement

      Address:Meerut, Uttarpradesh

      I request you to cancel my order ( order id - OR_429882) . I heard negative reviews about the bat on internet and your company too also the size of the bat is too small for someone like me of 6ft 5
      So o kindly request you to cancel my order
      If it is not cancelled I am not going to accept it if it is delivered to me
      Thanks 🙏🏻...
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      B
      Bhask4r
      Jul 6, 2022
      Jul 11, 2022
      This thread was updated on Jul 11, 2022
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      Khelmart cheated me by sending me a cricket bat whose weight is different than what I was told. Sent me fake pictures as well

      I trusted khelmart but they cheated me. I had purchased a cricket bat worth around 14000 rs. model of the bat bring SS Ton Retro Maxpower From khelmart. Before buying I had asserted that I will need the bat to be less than 1160 grams and khelmart showed me the required bat to be weighing 1152 grams only and only after knowing that I had placed the order. They also sent me a picture of the bat being weighed on a measuring scale. Upon seeing...
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      M
      Manoj04
      from Delhi, Delhi
      Jan 6, 2022
      Jul 8, 2022
      This thread was updated on Jul 8, 2022
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      Thrax Terminator shoes

      Address:Meerut
      Website:khelmart.com

      I need to replace my replace my shoes has a size UK-7 and this doesn't fits me
      So I need UK-8
      Order id-411339...
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      K
      Karteya Chand
      from Khatima, Uttarakhand
      Nov 26, 2021
      Jul 8, 2022
      This thread was updated on Jul 8, 2022
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      Tracking details are not provided

      Address:kalptaru sadan near uday colony kanjabagh road khatima udham singh nagar uttarakhand

      I ordered a badminton racket andpaid online 5090 rs but when i tried to track my order with the details they provided me the site is showing invalid detail or sorry for inconvinience . i think the site is fake and is frauding me

      order details are as follows
      User Id : UID_285951
      Yonex Duora 77 LCW Badminton RacketYonex Duora 77 LCW Badminton Racket
      Quantity : 1
      Color : NA
      Size : NA
      Price...
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      S
      ShauryaGoyal16
      Oct 8, 2021
      Jul 8, 2022
      This thread was updated on Jul 8, 2022
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      Delivery and Product Quality

      I ordered Yonex Astrox 7 dg badminton racquet firstly I received my order after 11 days and after opening the parcel I found that the product was fake and not genuine...
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      M
      Manjunathjm2000
      Jul 30, 2021
      Jul 8, 2022
      This thread was updated on Jul 8, 2022
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      Fraud company making money

      I had recently bought a customised cricket bat. Had even ordered for oiling and knocking.
      Received the bat in 4 days time but for the surprise no knocking been done. They have just applied a quote of oil ( looks like, can’t feel when hand is rubbed) and with in my confirmation of knocking next day they have shipped by order.
      We all know after oil applied atleast bat should be kept for 24 hrs and then the knocking should be...
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      K
      Kirstew23
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      Feedback of customer service

      Glad that this is already resolved as well. As far as I know, Yonex badminton rackets are a bit expensive. I can't imagine the dismay you felt when you saw that it had a poor quality. Still, it was nice to know that they fix issues and that they addressed your concern. Also, I think it was nice that you knew what's good or not....
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      Address:Meerut, Uttar Pradesh

      I ordered a dsc condor winger English Willow bat from this website which was priced around 3500 and added a option of oiling and knocking which they charge 500 extra for which total makes it 4000. Neither I received any order update or they aren't even answering my calls and mails. My order number is OR_388380 and my name is Nadeem Nawaz. I ordered on 14th may 2021 and it's 21st may 2021 and no update yet....
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      N
      Nbvgbvfh
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      Not confirming or refunding

      I have ordered a thrax carrom board on 11th may 2021 10days passed still the order Is not confirmed and no other updates. Tried to contact them on all numbers provided and no one attending calls and responding to the mails sent. I am completely dissapointed about the India's number one sports retailer. Please help me to get rid of this order and i want the refund. Order no. Is OR_388206....
      +1 photos
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