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Khelmart.com Complaints & Reviews

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Updated: Aug 11, 2025
Complaints 102
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Khelmart.com reviews & complaints(102)

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M
Monali_10
Aug 11, 2025
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Order #000538973

Hi The below order has never been fulfilled and it's been prepaid . there's no update for the same

Monali Ovhal,

Thank you for your order from Khelmart Enterprises. Once your package ships we will send an email with a link to track your order. If you have questions about your order, you can email us at [protected]@khelmart.com or call us at[protected].

Your Order #[protected]
Placed...
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Somashekhar Sajjan
from Bengaluru, Karnataka
Jul 14, 2023
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Yonex Astrox 27i Badminton Racquet

I have ordered (Order number[protected] the racquet from Khelmart and received the courier on Jul 6th. When I was opened on Jul13 and played for some time, I see there bat is slightly broken already and immediately I dropped mail to Khelmart with bat pics.

Today I'm calling their customer care as well as from the sales team number where they taken my order, But nobody is replying at all.

Kindly help me to...
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S
Sairaj Chowdhary
Sep 8, 2022
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Pending refund

Address: Meerut, UP, India

Order No: OR_435069. Order got cancelled but refund hasn’t been made yet....
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S
Sinan Aalam
Aug 11, 2022
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Yonex racket

Address: J&k

I have ordered a racket from their website and i have not got a sing confirmation call from them.
When I try to call them it says no representive is available....
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I trusted khelmart but they cheated me. I had purchased a cricket bat worth around 14000 rs. model of the bat bring SS Ton Retro Maxpower From khelmart. Before buying I had asserted that I will need the bat to be less than 1160 grams and khelmart showed me the required bat to be weighing 1152 grams only and only after knowing that I had placed the order. They also sent me a picture of the bat being weighed on a measuring scale. Upon seeing...
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K
Karteya Chand
from Khatima, Uttarakhand
Nov 26, 2021
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Tracking details are not provided

Address: kalptaru sadan near uday colony kanjabagh road khatima udham singh nagar uttarakhand

I ordered a badminton racket andpaid online 5090 rs but when i tried to track my order with the details they provided me the site is showing invalid detail or sorry for inconvinience . i think the site is fake and is frauding me

order details are as follows
User Id : UID_285951
Yonex Duora 77 LCW Badminton RacketYonex Duora 77 LCW Badminton Racket
Quantity : 1
Color : NA
Size : NA
Price...
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N
nadeem09
May 21, 2021
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I didn't receive any order update or parcel

Address: Meerut, Uttar Pradesh

I ordered a dsc condor winger English Willow bat from this website which was priced around 3500 and added a option of oiling and knocking which they charge 500 extra for which total makes it 4000. Neither I received any order update or they aren't even answering my calls and mails. My order number is OR_388380 and my name is Nadeem Nawaz. I ordered on 14th may 2021 and it's 21st may 2021 and no update yet....
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N
Nbvgbvfh
May 21, 2021
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Not confirming or refunding

I have ordered a thrax carrom board on 11th may 2021 10days passed still the order Is not confirmed and no other updates. Tried to contact them on all numbers provided and no one attending calls and responding to the mails sent. I am completely dissapointed about the India's number one sports retailer. Please help me to get rid of this order and i want the refund. Order no. Is OR_388206....
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B
brahmadatta dubey
from Gwalior, Madhya Pradesh
Apr 17, 2018
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online shopping badminton racquet but not get information

Date on 16 april 2018 on line order for a badminton racquet khel mart given a order id 218742 but when i fill up in the tracking box to know for tracking my order package always given invailed id option and i do not get its tracking in formation. Please enqurie it and send my package on my proper adress. Thanks adresss. Brahmadatta dubey near post office hatta. District. Damoh madhyapradesh pin. 470775 moblie no. [protected]...
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Sid Lezep
from Diu, Daman and Diu
Feb 7, 2018
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reg order no : or_205985

Address: South Andaman, Andaman and Nicobar Islands, 744103
Website: www.khelmart.com

My order no : or_205985 i have ordered yonex 1 dg racquet for rs.2480/- on 25 jan 2018 and i had not received till 31 jan 2018 and moreover i went to the bluedart office and collected the item from them they did not delivery it to me. I bought the racquet home and when i opened it i saw that there is no racquet found in it.

It is also seen that only the 1dg racquet yonex cover and the polythene was there but no racquet found....
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S
sreejeshkolakkad
from Tiruvalla, Kerala
Jan 24, 2018
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return - or_166423

Address: Kannur, Kerala, 670007

Sir,

I'm a regular customer of khelmart and i purchase rackets and shoes somany times, recently i purchased.. Yonex astrox 6 badminton racket

I received the item 8th january 2018, at the same day i got to change string.. But actually problem is racket shaft's damaged at the time of stringing. So i want return this product and give new piece.

So, please accept my request and solve issue as soon...
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V
Varun3330
from Hyderabad, Telangana
Jan 20, 2018
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poor customer service

Address: Hyderabad, Andhra Pradesh, 500010

Hello,

I ordered a product 1 month back and after playing for 15 days it lost its sole... I am following up with the customer care care from 4th dec and today is 20th... What am i supposed to expect from. Khelmart now... And the customer service agent was rude on the last call i made and decided to go to formal social media complaint... I am a regular player and had purchased many products online but the khel mart experience...
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A
avmadhumenon
from Mumbai, Maharashtra
Dec 27, 2016
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Not a reliable online site, don't do a purchase

This is a fraud site and when I made a purchase of sports items they send me lesser items and telling me that they have send complete items and you should not have accepted if you feel any shortage in number of items, without opening the packet how the customer will come to know the number of items with in the packet, I had lost money while dealing with Khelmart.com, Never purchase from KHELMART site, Customer care people are no responding...
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P
prithwi bhuniya
Nov 4, 2016
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Lie, Cheating and bad customer service

Address: Meerut, Uttar Pradesh, 250002
Website: www.khelmart.com

I bought 5 items online. I put the my USA address and paid the total cost. It didn't charge any shhiping cost when I put the address and paid the money. Here are the complains -
1. After 5 days of my order, I got email from Khelmart to pay 5000 -/ for shhiping cost. Otherwise they won't shhip. Why they didn't charge at the first place when I was ordering.
2. I checked the same order from other account, but this time it was...
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Y
yogesh deva
from Indore, Madhya Pradesh
Dec 31, 2015
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Cancel order & return my amount

Address: Bhopal, Madhya Pradesh, 462022

Order id _ 75976
please this order is canclled my reson this bag is not a trolly bag ple.my amount returne to a send my address....
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A
Astha_Singh
from New Delhi, Delhi
Apr 27, 2024
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Address: Meerut

I Ordered sports equipment from Khelmart, and I was highly disappointed with the quality. The items were subper and not worth the price. The cusotomer service was a nightmare. They were unresponsive, unhelpful, and did not resolve my issue satisfactorily.
Khelmart.com customer support has been notified about the posted complaint.
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    R
    Raja Veerwani1801
    from New Delhi, Delhi
    Apr 6, 2024
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    Address: NEW DELHI

    Even after money was taken out of my account, I received the notification below. When I called customer service, they informed me that my products would be shipped on January 5 to 8, 2023, However I unable to check the status on the website, khelmart.com.
    Khelmart.com customer support has been notified about the posted complaint.
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      rkadari
      Jul 12, 2023
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      I have purchased a Badminton Racket and Badminton Shoes for a total of 9, 378.00 paid via Credit Card on May 20, 2023. After placing the order, I received the part order, Shoes delivered, and found they were not up to the mark. I returned them and wrote an email to cancel the complete order and do the refund. After that, I started receiving calls from their support team telling me that they would offer an additional 50% off with other free items and take the order. I said, I don't want to go forward with it and need the money back. I wrote them several emails and messaged them multiple times for a refund, but I didn't receive my money back. Kindly help.

      Order #[protected]
      Khelmart.com customer support has been notified about the posted complaint.
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        N
        Neetu g
        from Kanpur, Uttar Pradesh
        Apr 23, 2023
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        I have buyed a Yonex Badminton astrox smash. In just 3 to 4 days it unusually get broken from its frame. So I want it to be replaced as soon as possible...
        Khelmart.com customer support has been notified about the posted complaint.
        Kindly registered the complaint at Khelmart.com
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          Neetu g
          from Kanpur, Uttar Pradesh
          Apr 23, 2023
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          I have buyed a Yonex Badminton astrox smash. In just 3 to 4 days it unusually get broken from its frame. As a student I colected penny Penny to buy that racket but it got broken so I want it to be replace as soon as possible. My no is [protected].
          Khelmart.com customer support has been notified about the posted complaint.
          Requesting you to kindly register the complaint at khelmart.com
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