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Khelmart.com Complaints & Reviews

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Last updated Sep 8, 2022
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Khelmart.com reviews & complaints(94)

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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order No: OR_435069. Order got cancelled but refund hasn’t been made yet.
Sep 10, 2022
Complaint marked as Resolved 
Well, they did respond quickly and were successful in resolving the issue of refund. Their timely response was satisfying and there’s no issue/problem with their service. Khelmart is definitely a trusted forum to purchase quality sport equipment.
Khelmart.com customer support has been notified about the posted complaint.
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    The product was ordered on 29th August, on the second day it was confirmed but now(6th September) the status shows that it is yet to be confirmed.
    While ordering the site showed that the product is in stock and after few days the company says it is out of stock.
    So please cancel my order, because of you I wasn't able to perform in a tournament .
    Khelmart.com customer support has been notified about the posted complaint.
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      Replacement of product not scheduled by KHELMART.COM after their approval .

      Order no. OR_430478 DTD. 16.07.2022
      Delivery docket no. [protected] DTD. 18.07.2022

      Contacted their Tool free no. 3-4 times, after all the conversation the lady only tells me that we have scheduled your pickup tomorrow it will be picked up....
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Khelmart.com — Yonex racket

      I have ordered a racket from their website and i have not got a sing confirmation call from them.
      When I try to call them it says no representive is available....
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Khelmart.com — Developement

      I request you to cancel my order ( order id - OR_429882) . I heard negative reviews about the bat on internet and your company too also the size of the bat is too small for someone like me of 6ft 5
      So o kindly request you to cancel my order
      If it is not cancelled I am not going to accept it if it is delivered to me
      Thanks 🙏🏻...
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      I trusted khelmart but they cheated me. I had purchased a cricket bat worth around 14000 rs. model of the bat bring SS Ton Retro Maxpower From khelmart. Before buying I had asserted that I will need the bat to be less than 1160 grams and khelmart showed me the required bat to be weighing 1152 grams only and only after knowing that I had placed the order. They also sent me a picture of the bat being weighed on a measuring scale. Upon seeing...
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      I need to replace my replace my shoes has a size UK-7 and this doesn't fits me
      So I need UK-8
      Order id-411339...
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      I ordered a badminton racket andpaid online 5090 rs but when i tried to track my order with the details they provided me the site is showing invalid detail or sorry for inconvinience . i think the site is fake and is frauding me

      order details are as follows
      User Id : UID_285951
      Yonex Duora 77 LCW Badminton RacketYonex Duora 77 LCW Badminton Racket
      Quantity : 1
      Color : NA
      Size : NA
      Price...
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      I ordered Yonex Astrox 7 dg badminton racquet firstly I received my order after 11 days and after opening the parcel I found that the product was fake and not genuine...
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      I had recently bought a customised cricket bat. Had even ordered for oiling and knocking.
      Received the bat in 4 days time but for the surprise no knocking been done. They have just applied a quote of oil ( looks like, can’t feel when hand is rubbed) and with in my confirmation of knocking next day they have shipped by order.
      We all know after oil applied atleast bat should be kept for 24 hrs and then the knocking should be...
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      Glad that this is already resolved as well. As far as I know, Yonex badminton rackets are a bit expensive. I can't imagine the dismay you felt when you saw that it had a poor quality. Still, it was nice to know that they fix issues and that they addressed your concern. Also, I think it was nice that you knew what's good or not....
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      I ordered a dsc condor winger English Willow bat from this website which was priced around 3500 and added a option of oiling and knocking which they charge 500 extra for which total makes it 4000. Neither I received any order update or they aren't even answering my calls and mails. My order number is OR_388380 and my name is Nadeem Nawaz. I ordered on 14th may 2021 and it's 21st may 2021 and no update yet....
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      I have ordered a thrax carrom board on 11th may 2021 10days passed still the order Is not confirmed and no other updates. Tried to contact them on all numbers provided and no one attending calls and responding to the mails sent. I am completely dissapointed about the India's number one sports retailer. Please help me to get rid of this order and i want the refund. Order no. Is OR_388206....
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      Hi

      I ordered a badminton racquet, and I received in broken condition and got wrong model. And customer care is not ready to refund my money.
      Please help me to resolve this issue.

      Thanks
      Raghav...
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      This complaint is in regards to the order number OR_367933. The order was for Thrax ProGrip Badminton Shoes Blue. The Company has been giving false commitments for delivery since the day the product was ordered. When I asked the executive if it's possible to make early delivery of the product, the executive mentioned I would receive it in 3-4 days, on 12th Dec 2020 when I asked Vinita (an executive of your company) for an update on the product...
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      Dear Sir /Madam,
      I ordered a racket whose order ID is OR_366936, Thrax mega power 35.
      The weight of the racket was mentioned as 84 grams. But the one that was delivered to me weighed 104 grams. Too heavy. So I want to return it. Please accept my request..
      +1 photos
      Khelmart.com customer support has been notified about the posted complaint.
      I want to return the racket. What to do to get a refund on return?
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        I have ordered thrax astra 73 from khelmsrt on 29th October 2020 and got it by 10 days. The handle of the racket got cut with just 10 days o[censored]sage with out any physical contact with while playing. The wood quality is very bad of the handle.please return back my money or replace it.
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          I buy a English Willow cricket bat (sunny Tony icon) from Khelmart. I received bat on[protected].
          And bat is broken in 3 days .so plz help me
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            Sir, last week i bought batminton racket from your side, astrox 88d (Yonex) unfortunately i had deleted massage of sucessful order massage. I sincerely request you to enquire my order. Clement. Ph. No [protected]
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              Hopeless company. Sent very thin board of 3mm. When i raised concern, they changed specification from 6mm to 3mm on their website which is disgusting. We could have bought such thin board for not more than[protected]/-. Why to spend 1830/- they can't return pickup in bangalore which is a joke. Seems to fake seller and don't have any resolution mechanism. We need to use without any choice as we can't return since they don't have return pickup. Don't buy anything from them.

              The order number is or_350287

              They are asking to keep the product so that they give discount on next purchase. Am i a fool to get cheated again?
              Khelmart.com customer support has been notified about the posted complaint.
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