Khelmart.com — I didn't receive any order update or parcel

Address:

Meerut, Uttar Pradesh

I ordered a dsc condor winger English Willow bat from this website which was priced around 3500 and added a option of oiling and knocking which they charge 500 extra for which total makes it 4000. Neither I received any order update or they aren't even answering my calls and mails. My order number is OR_388380 and my name is Nadeem Nawaz. I ordered on 14th may 2021 and it's 21st may 2021 and no update yet.