Kidzee School — child safety

Address:

Nashik, Maharashtra, 422009

My complaint is about Kidzee (A Franchise of Zee Learn Ltd) Indiranagar Branch near Gajanan Maharaj mandir at Nashik Ph. [protected].
On 6th Feb 2018 when my child was in school she got serious injury at head and ear but Kidzee staff and management not informed to us and not provided any first aid treatment to my child. They are not bothered about child safety.
When she came at home she is crying and told us that she is not feeling well.
When we talk to Kidzee staff they are not responding us and when CCTV footage was asked to see they are not able to provide us and giving useless explanations that footage is not available.
When complained, the principal she told that she will revert but she also not responded on time.
They only provide the false commitment at the time of admission about child safety.
I wonder if they have a moral right to own a pre school and play with child’s life.
Mail ID of Childs Father:- [protected]@yahoo.co.in
Contact No. [protected]