Kidzee School — Kidzee una, hp - irresponsible way of principal on favorable class room conditions for kids.

Address:	174303
Website:	www.kidzee.com

Dear management,

This complaint is in regard to kidzee school una, hp - my daughter is studying in play group and this complaint is about not providing weather favorable atmosphere to kids in the class rooms. Kidzee has a system of child seating on rubber mats in the class rooms, as it is very cold these days, i called administration to provide heaters/wall-blowers to kids for their class rooms but they denied due to safety reasons, afterwards i advised them to do wall to wall carpeting or at least carpeting on the floor so that kids don't get cold from bottom, as they are seating on floor with just a rubber mat in between. Principal said, it is not possible, we have had 3 sessions earlier and 150 students are studying, so no one is complaining, moreover, it is not snowing outside, "we can not provide any such thing", if you are not satisfied with our services, you can "take your child out from the school". Also, she said, if you compare fee structure with cities like chandigarh, we are giving in surplus and can not afford to give much. I was awestruck with the behavior of principal as i wasn't saying to arrange facilities for my kid only but for all kids. If this is the behavior of a responsible principal then i wonder what more worse could happen. If a parent is concerned for his/her child's health in terms of hygiene, favorable class room conditions, then how is it wrong? Even schools in delhi are closed for sometime during these days.
This is not the first case with their management, there are many, which i ignored earlier but now would like to mention:
1. When i went for initial admission for my child, i was told that i can stay with her for 1 week so that she can be comfortable with school authorities, but, i wasn't allowed to enter class rooms, i waited in office area for 2 days so that if she has some problem i should be available for her, as it was altogether a new environment for my daughter. Even on her first day my daughter went upstairs and no one knew that, when i asked class teacher, she said, baby is in washroom but when washrooms were checked she wasn't there too, so i rushed upstairs taking her name and she was standing upstairs and was about to cry as if she is lost.
2. At the time of admission i was told that her school uniform, 1 for summers and 1 for winters, and school shoes will be given by school, so we don't have to buy anything now. But, when winters arrive, management said, we only give summers uniform and not winters, so we purchased winters uniform and school shoes too (Which arrived after 2.5 months of paying the amount of rs. 430/-). As a parents we did not complain for above 2 points because we understand school's responsibilities and rules towards kids which is ok and we can compromise on this.
3. My daughter fell ill-she suffered from uti (Urinary tract infection) in october and i could not figure out reason for that, but during her ptm, when i saw that she is using toilet and is holding toilet seat with her hands, and after peeing attendant did not ask her to wash hands properly, to which i asked my daughter to wash hands with soap. I made this written complaint in school register and as per school authorities they took action.

But, as per my today's discussion with principal now i doubt on their hygiene factor too.

I want you to take action against school authorities about irresponsible behavior of principal and management when it comes to health of the children.

Thanks