Kidzee School — refundable franchise

Hello sir,

I'm tohsif patel, one of the desired person who wish to start kidzee school in new mumbai with my friend nikhat. I have to write this because o[censored]nethical way of operation done by representatives which is unexpected in reputed company like kidzee.

I was dreaming of this to start from last two years and when finally after seeing three to four properties we have finalized with your marketing head mr. Nishant singh one property which was perfect according to him. After getting confirmation we have paid one month rent in advance to property owner. Mr. Nishant asked us to pay franchise amount of 3, 20, 000. We have been asking for confirmation letter, but he insist to pay first franchise amount to proceed further, without any hesitation and trust for your company we paid the franchise amount. Later he told us that operation manager approval will be given after visiting property, which at first place should have be done before asking franchise fee.

After the visit of operation manager mr. Lagnjit, he said property is not ok with respect to required criteria of kidzee policy.

When we have requested for refund, they say it is not refundable.

First the process is very unethical way to ask for franchise amount when the things is not approved from your company. People believe by trusting the name and this has made bitter experience with your operating process, to regect the property after receiving franchise amount.

I'm tired of searching new property and request you to refund my amount.

Thank you.

Regards,
Tohsif patel
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