Kidzee School — regarding unprofessional, aggressive and derogatory behaviour of person heading kidzee (kalindipuram franchise) at allahabad

Address:

Allahabad, Uttar Pradesh

Respected ma'am/ sir,

This is in reference to unfortunate, unprofessional treatment by person heading one of the kidzee franchise in allahabad.

Details of person:

Mr. Sankalp kumar,
([protected], [protected])
Kidzee kalindipuram, allahabad.

My ward master utkarsh tiwary, (3 years 4 month) is admitted in nursery class at kidzee kalindipuram centre, allahabad on 16th august 2017 (Fee receipt attached).

Being the new school there are certain lacuna's in the proper functioning of school of which i understand and have also informed the principal (Ms. Gulnaz khan) twice.

Although all these were ignored by me as after telling them about issues, (No daily diary update, no information regarding scheduled celebrations, wrong spellings/entry in alamanc by teachers, use of thumpin for pasting paper and ribbon etc etc).

I stopped stating any such issues after a while. As they were not addressed constructively and positively but rather making a image of me being "poking mother, always having problem".

For the sake of my kid and his well being i restrained myself from complaining to school further (After listening and reading about gurgaon ryan school issue).

But today morning, this guy mr. Sankalp, first messaged me on whatsapp to send my kid in proper uniform. Although i have conveyed the same earlier also, to the lady who comes to pick and drop utkarsh that he refuses to wear short pant. Rest he is ok with and happily wear yellow t-shirt, bag, i-card, cap to school. Its just that he doesn't want to wear half pant and ask for full pant. On whatsapp message conveyed the same. I said sir i can't and what's the point of making him wear half pant and sending crying to school. Full pant half pant shouldn't be the issue with school. (This was conveyed to him by whtsapp message, attached is the proof)

Then he called up at 9:03 am (Exactly within a minute, as if he was waiting for this), aggressively stating the same "send your child in proper uniform". I tried telling the same to mr sankalp, but he started yelling and gave me logic "if one day kid doesn't want to wear pant to school, than will you send him without pant". I asked think logically what are you saying, he said i am talking according to your logic only.

He even refused to allow me to speak with all aggression and in a very derogatory tone. Lastly he said "if you cannot send your child in dress than withdraw the admission" and disconnected the phone. Is this justified???

I called up again, he disconnected. Then i talked to mr. Pradeep kumar (Person looking after kidzee operations in allahabad) and messaged as well, conveyed every conversation with mr. Sankalp to him as well the school principal (Ms. Gulnaz khan).

Mr. Pradeep listened patiently and agreed about the misbehavior and derogatory language used by mr. Sankalp and informed that its not mandatory to wear uniform, one can only try but cannot force kids.

I tried talking to his father also (Both father and son are heading the kidzee kalindipuram centre), who also disconnected the call and refrained from talking, in a way blaming me of creating ruckus.

After getting a positive response from mr. Pradeep, i called up mr. Sankalp stating why you raised a issue out of the blue of dress and why you used such derogatory language, he refused to talk stating he is busy and that "i don't have gutts to talk to him in person in his office tomorrow that is why i am calling him". Is this a way to talk to the parents??? Who i am-a road-side beggar or what?? Is he don't have moral sense how to talk to single parent who has just shifted in the new city?

Listening to his words and the way mr. Sankalp handled the issue, i am afraid of my child well being in his school. As per his principal he is very aggressive also. I thought of opting out from school and asked for refund from mr. Pradeep or transfer to another kidzee school nearby.

Mr. Pradeep tried getting us on conference call and discuss the issue but mr. Sankalp was more interested in "inke bacche ki kahani btata hun". He even said "inka bacha/admission mujhe nhi chahiye school me, refund krao bhago, i will not give kit money and tution fee for the months he studied in his centre" and kept his phone on hold while in conference. He was so adamant that he didnt even considered it worth to talk out.

Meanwhile i had talk with principal, who agreed to all my complaints and said sorry on mr. Sankalp part but that fellow is acting like a rowdy. Frankly speaking i am totally shaken up by his morning calls and the way he was talking nonsense. I got really angry and i too had misbehaved with lady principal (After he disconnected calls, of which i had apologized to her on phone in intervals). I am not justifying my anger and my misbehavior but it all started because of mr. Sankalp hurlings, which are not at all justified.

You can imagine i sent kid to school at 8:30am and by 9 am i started getting such calls and messages, i was very much terrified about my kid in school.

I have no trust left with this school (Not kidzee brand). Especially when a person who is responsible for the working/functioning of school is behaving in such a way only for half pant, you can imagine what sort of persons they are.

I am afraid to send my child to his school, as if not tomorrow but may be after few months he plus teachers will vent out their anger on my little kid. Also this is not acceptable from franchise of such a big brand in pre-school.

I conveyed all the matter as such and also attaching few whatsapp snapshot of today's conversation.

I dont' know what action you people will take against mr. Sankalp, but it's a request from a mother to please at-least make him aware that he is not all supremo, there is a check on him too and he cannot misbehave and treat parents like stray dogs anytime as per his wish.

Thank you so much for taking out time to read.