[Resolved]  Kidzee Vasant Kunj, Delhi — Excess charge of fee & pathetic service

Address:

New Delhi, Delhi

This complaint is against Kidzee, Vasant Kunj for charging unsolicited fee against no service during summer holiday and pathetic service during normal days. The fee charged by school during admission is Rs 12, 500/- which is for admission fee, books, uniform etc which is apart from tuition & transportation cost of Rs 4200/-. During summer holiday they are forcing to pay the tuition fee as well as transportation fee even though the kid is not attending the same and duly informed to school. My contention is the tuition fee to be paid is towards development of kid and transportation fee is towards travelling from home to school & back, if I will not be availing both the benefit then why school is forcing to pay the fee. During normal days they do not even spent complete 2 hours out of 3 hrs for the development of kid. The same has already been complained to school, however they are not ready to entertain the contention. In this scenario I lodge my request with authority to hear the same and order the school for refund of excess money charged. Since it’s the question of development of kid and the credibility of school cannot be trusted further to sent the child for learning, I further urge the authority to order for refund of all fee paid so far along with compensation towards loss of valuable time in developing the future of kid. An urgent attention in this matter will be required and will be lesson for all kids in preschools.