Killer — klgr 3028 sunglasses via icici netbanking offer

I placed an order using the ICICI netbanking offer and a order was made on 30 July 2017.
Ideally the order is supposed to be delivered within 28 working days which is a lot of time.
Its already 6 August 2017 and the order is yet to be dispatched as I have checked on the tracker.
Since the payment was made online I can't retract my order anyway.

Please take immediate action.
Order Id = 154013.

Thank You,
Hoping quick action would be undertaken soon.