Dear KinderJoy
My 4 year old son and 1 year old daughter are huge fans of KinderJoy. They regularly get them as a surprise. On opening my sons egg last night, we discovered that his toy has the incorrect parts. Instead of a back and front set of wheels, it had 2 sets of back wheels (the toy was the truck that incorporates the one side of the egg shell as part of the truck). This is the second time that we have received a toy with incorrect or missing parts. As the toy is just as much of a treat as the chocolate, this confusion of parts causes quite an upset for a little one.
Code for the egg: L069KJ-1 (Expiry date: 05.11.15).
We so love your product, and wish to continue purchasing them. Please can you look into correcting this situation.
Regards, Caraleigh Otto Was this information helpful? |
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