Kisan Vikas Patra — Post office refuse that no document

Address:Narela delhi
Website:Post pffice

I buy and KVP from narela post office of amount 10000 ruppees on[protected] and it was matured i go to post office and THEY SAY YOUR documents was not here when i say go and check i have proof then they say your documents was not computerised and I don’t know about this how to complain 1year ago when i go to withdraw my kvp they say to open an account with 500 ruppe i do the same but they can’t gave me passbook of that account my kvp registration no. Is 51356 please resolve my issues as soon as possible…!!
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    Narela delhi
    India
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