Kissht Complaints & Reviews

May 13, 2022

Kissht Customer Care's response Dear Madam,

Please accept our sincere apologies for the inconvenience caused to you.

We do not tolerate such behavior from the executives and it is strictly not acceptable for any executive to use any kind of inappropriate language while speaking to the customer.

We want to investigate your case and take appropriate action on the same but to investigate further, we need the below details from you.

1) Chat/Call Recording with the executive
2) Date And Time of the call (You can share call logs screenshot)
3) Name of the executive if you have with you

Kindly, help us with your registered contact details at [protected]@kissht.com so we can check and get back to you with the best possible resolution.

Awaiting your response.

Thank you!
Team Kissht!

May 11, 2022

Kissht Customer Care's response Dear Sir,

Thank you for sharing your concern with us.

We regret to inform you that we will not be able to provide a 100% waiver.

However, we will waive 60% of your total late fees.

After 24 hours, you can open the Kissht App and find the payment link with a 60% late fee waiver.

Kindly note that this is an exclusive offer for you and it will be expired within 03 working days. If you will not make the payment within these 03 working days then this offer will get lapsed and you need to pay the complete amount.

If you have any further queries please write us at [protected]@kissht.com.

Have a pleasant day!

Thank you!
Team Kissht!

May 09, 2022

Kissht Customer Care's response Dear Sir,

We apologize for the inconvenience caused to you.

We received your payment on[protected] and updated the same in our system and your application is closed.

We want to inform you that you can download NOC from your Kissht App itself after 03 working days from the application's closing date.

In order to download the NOC of your application, we request you to kindly follow the below steps,

Login to Kissht App -> Click on Loans (Option available on the bottom of Homescreen) --> Click on closed loans -> Click on Download NOC

For further assistance, reach us at [protected]@kissht.com.

Have a pleasant day!

Thank you!
Team Kissht!

May 02, 2022

Kissht Customer Care's response Dear Sir/ Madam,

Thank you for sharing your concern with us.

We regret to inform you that we are unable to view your contact details in our system.

Kindly, help us with your registered contact details at [protected]@kissht.com so we can check and get back to you with the best possible resolution.

Awaiting your response.

Thank you!
Team Kissht!

Apr 28, 2022

Kissht Customer Care's response Dear Sir,

Thank you for sharing your concern with us and we apologize for the inconvenience caused to you.

We regret to inform you that we are unable to view your contact details in our system.

Kindly, help us with your registered contact details at [protected]@kissht.com so we can check and get back to you with the best possible resolution.

Awaiting your response.

Thank you!
Team Kissht!

Apr 28, 2022

Kissht Customer Care's response ​Dear Madam,

We apologize for the inconvenience caused to you.

As per our system record, we have received your payment and updated the same in our system and your application is closed.
​
For further assistance, reach us at [protected]@kissht.com.

Have a nice day ahead!!

Thank you!
Team Kissht!

Apr 18, 2022

Kissht Customer Care's response Dear Sir/ Madam,

Thank you for sharing your concern with us.

We regret to inform you that we are unable to view your contact details in our system.

Kindly, help us with your registered contact details at [protected]@kissht.com so we can check and get back to you with the best possible resolution.

Awaiting your response.

Thank you!
Team Kissht!

Apr 10, 2022

Kissht Customer Care's response Dear Sir/ Madam,

Thank you for writing to us.

Kindly note that we update customers' credit data with the Credit Bureaus every month through the monthly reporting cycle.

Since you claim that your data is not updated / incorrectly updated, we have shared your details with our team. Our team will coordinate with the credit bureaus to verify your details and resolve your concern at the earliest opportunity. Request you to kindly allow us 5 working days to get back to you with a resolution.

IMPORTANT: Meanwhile, we also request you to share a copy of your Latest CREDIT REPORT in PDF format along with the ECN number & PDF file password (if the file is password protected) as it will help us resolve your query faster and more efficiently.

Your patience and co-operation are much appreciated while we work on this.

Have a pleasant day!!

Thank you!
Team Kissht!

Apr 12, 2022

Kissht Customer Care's response Dear Sir/Madam,

Thank you for your patience.

Kindly note that we have verified & updated your correct details with the Credit Bureaus. Request you to kindly download a fresh Credit Report to confirm the same.

If still not updated, we request you to provide the latest complete credit report, so we can check & get back to you.

Feel free to reply to this email in case of any further queries or contact our customer care number and we will be there for you. We hope for the safety and good health of you and your family and look forward to our continued relationship.

NOTE: In order to view the latest changes, you will need to download a fresh Credit Report from the website of the Credit Bureaus itself. In case you are using a 3rd party service provider who offers you to download your Credit Report for free, there can be an issue of the same old credit report (having the same old details) getting downloaded for you, since some 3rd party websites usually refresh their data only once a month. In such cases, try downloading the credit report from some other service provider to get the latest data.

Have a pleasant day ahead.

Have a pleasant day!!

Thank you!
Team Kissht!

Mar 23, 2022

Kissht Customer Care's response Dear Sir,

Please accept our sincere apologies for the inconvenience caused to you.

We do not tolerate such behavior from the executives and it is strictly not acceptable for any executive to use any kind of inappropriate language while speaking to the customer.

We want to investigate your case and take appropriate action on the same but to investigate further, we need the below details from you.

1) Chat/Call Recording with the executive
2) Date And Time of the call/ visit (You can share call logs screenshot)
3) Name of the executive if you have with you

Also, we regret to inform you that we are unable to view your contact details in our system.

Kindly, help us with your registered contact details at [protected]@kissht.com so we can check and get back to you with the best possible resolution.

Awaiting your response.

Thank you!
Team Kissht!

Mar 05, 2022

Kissht Customer Care's response Dear Sir,

Please accept our sincere apology for the inconvenience caused to you.

We regret to inform you that we are unable to view your contact details in our system.

Kindly, help us with your registered contact details at [protected]@kissht.com so we can check and get back to you with the best possible resolution.

Awaiting your response.

Thank you!
Team Kissht!

Feb 23, 2022

Kissht Customer Care's response Dear Sir,

Thank you for reaching kissht.

We have taken a dues waiver request for your application request you check your Kissht application after 24 hours for the same.

We want to inform you that you can download NOC from your Kissht App itself after 03 working days from the application closer date.

In order to download the NOC of your application, we request you to kindly follow the below steps,

Login to Kissht App -> Go To Setting --> Go to My Loans/Credit Lines -> Click on Download NOC

For further queries you can write us at [protected]@kissht.com.

Have a nice day ahead!!

Thank you!
Team Kissht!

Feb 22, 2022

Kissht Customer Care's response Dear Sir,

We apologize for the inconvenience caused to you.

As per our system record, we have received your payment, updated the same in our system & your application is closed.

If you have any further queries please write us at [protected]@kissht.com.

Have a nice day ahead!!

Thank you!
Team Kissht!

Feb 16, 2022

Kissht Customer Care's response Dear Mr. Mishra,

Please accept our sincere apology for the inconvenience caused to you.

We do not tolerate such behavior from the executives and it is strictly not acceptable for any caller to use any kind of inappropriate language while speaking to the customer.

We want to investigate your case and take appropriate action on the same but to investigate your case, we need the below details from you.

1) Chat/Call Recording of the call
2) Date And Time of the call (You can share call logs screenshot)
3) Name of the caller if you have it with you

Share it at [protected]@kissht.com so we can check and get back to you with the best possible resolution.

As requested by you, we have already stopped all the payment reminders/follow-ups on your account so that you do not face any inconvenience due to the same.

Kindly note that during this period, late fees will be charged as per the system on your FAST CASH line-of-credit.

We request you to please cooperate so that we can help you to resolve your query.

Have a Great Day Ahead!

Awaiting your response.

Thank you!
Team Kissht!

Feb 14, 2022

Kissht Customer Care's response Dear Sir,

Thank you for sharing your concern with us.

We regret to inform you that we are unable to view your contact details in our system.

Kindly, help us with your registered contact details on [protected]@kissht.com so we can check and get back to you with the best possible resolution.

Awaiting your response.

Thank you!
Team Kissht!