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Kissht Complaints & Reviews

3.7
Updated: Jul 6, 2025
Complaints 772
Resolved
541
Unresolved
231
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Kissht reviews & complaints page 35

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R
Ramadevi Shivanandham
from Yarada, Andhra Pradesh
Mar 6, 2018
Resolved
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Address: 620102
Website: kissht.freshdesk.com/support/home

I ordered a product and paid the money through kissht website net banking on 4 march 2018. I received an email stating the transaction is successful. But the order is canceled due to no payment. I dont know where is my money, the customer care people do not have any idea about my transaction...in that case why i am receiving messages and emails. Is it a spam site? Will my money ever get refunded?
Mar 22, 2018
Complaint marked as Resolved 
The messages I received was from KISSHT so I complained but the problem was with PRESTIGE company. I sent a mail to Prestige to inform the problem and found they were the culprits. But I didn't understand why I received messages from VM-KISSHT when they didn't have any role in the transaction.
Verified Support
Apr 03, 2018
Kissht Customer Care's response
Dear Ramadevi, glad that your issue was resolved. Hope to serve you again very soon !
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    Amrita Arputharaj
    from Channapatna, Karnataka
    Mar 6, 2018
    Resolved
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    Resolved

    Website: Www.Kissht.com

    Hi kissht,

    This complaint is regarding my down payment that is yet to be received and none of the customer care executives are receiving calls. Am calling since this morning more than 1 hour waiting in call. Erotherwise please refund my money as soon as possible. People there are irresponsible and not hearing costumer needs.
    Is this genuinely fraud or something seems seriously wrong about this.
    Waiting for your reply
    May 4, 2018
    Complaint marked as Resolved 
    Verified Support
    Apr 03, 2018
    Kissht Customer Care's response
    Dear Amrita, we regret the inconvenience caused and hope this issue is resolved by now. Please note in case the loan application gets denied, processing fee deducted is refunded back to customers account in 7 to 10 working days. In case you need help, please share your registered mobile number with us on [protected]@kissht.com so that we can get back to you quickly.Thanks.
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      Siddhu Sidhy
      from Manuguru, Telangana
      Feb 27, 2018
      Resolved
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      Address: 500034

      Make me understand this stupid flicking process... Why you people need 10days to refund my amount... Why you mentioned 4 day when my transaction got failed... If you want money as a credit tell me i will speak with anyone of bank and will provide you loan... Don't tell me you policies to me... Or else let me go to consumer forum...

      Regards,
      Unsatisfied, frustrated, dispointed customer of kissht...
      Ajay kumar. G
      May 6, 2018
      Complaint marked as Resolved 
      Verified Support
      Apr 03, 2018
      Kissht Customer Care's response
      Dear Siddhu, we regret the inconvenience caused to you. Hope this issue has been resolved. If you need help, please share your registered contact number with us on [protected]@kissht.com so that we can get back to you quickly. Thanks.
      Dear kissht
      Kissht is very poor service kissht is fake id I paid the processing fees ₹ 499 but my loan was not passed
      .
      I have submitted all of the documents which were required by your security.
      I want my processing fee ₹ 499 customer care number call not received
      Kissht Customer Care's response, Apr 3, 2018
      Verified Support
      Dear Robert, we regret the inconvenience caused to you. Hope this has been resolved. In case you need any further help, please share your registered contact number with us on [email protected] so that we can get back to you quickly. Thanks.
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        S
        shaniya khan
        from Allahabad, Uttar Pradesh
        Feb 25, 2018
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        I received a message stating that they approved 50000 line of credit and when i logged in to the app it showed me all the options until i made the down-payment with processing fee of around 2564/- once the amount got deducted from my bank account it immediately said transaction failed and there is no details of any order on the app.. I can't say this as a fraud as this happened only yesterday and let me call the customer service today as the reviews suggested this is the worst cs.. Let me check and if i don't get my refund.. Then i will definitely sue them in consumer court as my husband is an allahabad high court judge himself in consumer court so i don't have to vend money for lawyers also. Please refund my money..
        Shaniya khan
        Con. [protected]
        E-mail :[protected]@gmail.com
        May 21, 2018
        Complaint marked as Resolved 
        Verified Support
        Apr 18, 2018
        Kissht Customer Care's response
        Dear Shaniya Khan, we regret the inconvenience. Hope your problem is resolved. Please note the Initial line of credit is shown in the app based on input provided by the customer and final line of credit is subjective to various factors like customer credit score and document verification. In case the loan application gets rejected, down payment amount deducted will get reflected in customer account within 7 -10 days. If you need any help contact us on [protected]@kissht.com. We will get back to you as early as possible. Thanks
        What if i pay the processing fees and then cancel the loan application, will i get my processing fees refunded?
        Very poor service it is.
        Hopefully waiting for the same.
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          G
          GAUTAM Maramraju
          from Hyderabad, Telangana
          Jan 20, 2018
          Resolved
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          Website: Kissht

          I received a message stating that they approved 339000 line of credit and when i logged in to the app it showed me all the options until i made the down-payment with processing fee of around 3300... Once the amount got deducted from my bank account it immediately said transaction failed and there is no details of any order on the app.. I can't say this as a fraud as this happened only yesterday and let me call the customer service today as the reviews suggested this is the worst cs.. Let me check and if i don't get my refund.. Then i will definitely sue them in consumer court as my dad is an advocate himself in consumer court so i don't have to vend money for lawyers also. Please refund my money.. Asap
          May 7, 2018
          Complaint marked as Resolved 
          customer support has been notified about the posted complaint.
          Verified Support
          Apr 04, 2018
          Kissht Customer Care's response
          Dear Gautam, hope this is resolved. Please note final loan approval is subject to customer's credit score and many other factors. In case a loan application gets denied, a refund of the down payment done is credited back to customer's account within 7 to 10 working days. Hope this helps. In case this issue still stands unresolved, then please share your registered mobile number with us on [protected]@kissht.com and we will help you out very quickly.Thanks.
          I made a down payment of 2500 on Jan 2018 but after payment I got message it's declined.i applied for refund they told 5 th its intiated and it will take 10 working days to get credit. Today is 23rd till now no update or no amount.
          Kissht Customer Care's response, Apr 4, 2018
          Verified Support
          Dear Voloju, sorry for the hassle you had to go through. Request you to please share your registered mobile number with us on [email protected] so that we can assist you very quickly. Thanks.
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            A
            aamirsha
            from Bengaluru, Karnataka
            Jan 11, 2018
            Resolved
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            Address: Bangalore, Karnataka, 560078
            Website: Kissht online shopping

            Hi, i am amir -[protected] on sunday i. E.. 7th i downloaded the app and selected a tv and made a down payment after clearing all formalities (Details)
            Later after downpayment its say sry loan its not approved. My? Is immediately after payment is cleared why are we getting an msg why can after submitting all our details. We can save our time following up with cheaters some of my friends i have see taking money on interest and done the downpayment and assured to get back the money after 3days. But in my case its 10 days it seems when i tried calling i couldn't get through even once when started charting they informed it will take 10days. I ask who's # money is it why are you guys are holding it for 10days.

            Dear cx pls wake up we are been cheated by these people - just imagine a simple calculation 10000customers average of 3000downpayment and 10days holding the payment with them imagine the interest (Free investment by cheating their customers)

            And after all, this, if we chase them to follow up no response from there end.
            May 21, 2018
            Complaint marked as Resolved 
            Jan 11, 2018
            Updated by aamirsha
            No update till now.
            Jan 11, 2018
            Updated by aamirsha
            no update from they end
            Verified Support
            Apr 18, 2018
            Kissht Customer Care's response
            Dear Manish, Hope your problem is resolved.We are collecting customer details to check and verify a customer’s profile for processing his loan application. Please note in case the loan application gets rejected, down payment amount deducted will get reflected in customer account within 7 -10 days. If you need any help contact us on [protected]@kissht.com. We will get back to you as early as possible. Thanks
            Verified Support
            Apr 18, 2018
            Kissht Customer Care's response
            Dear Amir, Hope your problem is resolved. Please note the final loan approval is subjective to credit score and various other factors.Normally if loan application gets rejected, the customer will get the refund within 7-10 days.For further information please drop a mail at [protected]@kissht.com.Thanks
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              aamirsha
              from Bengaluru, Karnataka
              Jan 10, 2018
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              Address: 560078
              Website: Kissht

              Hi, i am Amir -[protected] on Sunday i.e.. 7th i downloaded the app and selected a Tv and made a down payment after clearing all formalities (Details)
              Later after downpayment its say sry LOAN its not approved.My?is immediately after payment is cleared why are we getting an msg why can after submitting all our details.We can save our time following up with cheaters some of my friends i have see taking money on interest and done the downpayment and assured to get back the money after 3days.But in my case its 10 days it seems when i tried calling i couldn't get through even once when started charting they informed it will take 10days.I ask who's ### money is it why are you guys are holding it for 10days.

              Dear Cx pls wake up we are been cheated by these people - just imagine a simple calculation 10000customers average of 3000downpayment and 10days holding the payment with them imagine the interest (Free investment by cheating their customers)

              And after all this if we chase them follow up no response from there end.
              May 21, 2018
              Complaint marked as Resolved 
              Verified Support
              Apr 18, 2018
              Kissht Customer Care's response
              Dear Amir, Hope your problem is resolved. Please note the final loan approval is subjective to credit score and various other factors.Normally if loan application gets rejected, the customer will get the refund within 7-10 days.For further information please drop a mail at [protected]@kissht.com.Thanks
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                M
                manish@9761777156
                Jan 10, 2018
                Resolved
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                deduct money from my account as a down payment & not refund

                Address: 201301
                Website: kissht.com

                Hi,
                android app Kissht deduct money from my account as down payment for product.i was try to call helpline no# ( 1 Kissht Customer Care Helpline Number[protected] but no one can answer the call.
                They first ask to pay the downpayment & then only ask required documents, In the next process needlessley ask lot of docs and reject our application.
                Our downpayment with then got sturcked & they didn't assist us.
                if...
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                S
                Suraj Rai23
                from Mumbai, Maharashtra
                Dec 5, 2017
                Resolved
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                Resolved

                Address: 400012
                Website: kissht.com

                Hi kissht,

                I have received an email saying
                Dear suraj raghunath rai
                Thank you for applying for loan with kissht. Your application has been denied. Please call us at[protected] if you have any questions. Your transaction id is kiss[protected].
                Sincerely,
                The kissht team

                This complaint is regarding my down payment that is yet to be received and none of the customer care executives are receiving calls.
                Is this genuinely fraud or something seems seriously wrong about this.
                Waiting for your reply
                May 7, 2018
                Complaint marked as Resolved 
                Verified Support
                Apr 03, 2018
                Kissht Customer Care's response
                Hi Suraj, hope this issue has been resolved.In case you need help, please share your registered mobile number with us on [protected]@kissht.com so that we can get back to you quickly.Thanks.
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                  E
                  Ekram Ali Merchant
                  from Mumbai, Maharashtra
                  Dec 3, 2017
                  Resolved
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                  fraud company

                  Address: Ahmedabad, Gujarat
                  Website: kissht.com

                  No.1 one fraud site.
                  Kissht is just bakwas, i have tried it, after taking all the personal information like aadhar card details, pan details, bank details they mailed me as confirmed but after two days when i tried to buy something they deny and said you are not eligible. It's 100% fraud, need to be investigate about this. My friends, please don't believe this site, i have tried it already. If i am not eligible then you you need my...
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                  R
                  Raju12764
                  from Bengaluru, Karnataka
                  Nov 5, 2017
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                  Dear sir,
                  I received 4 bigbazaar gift cards worth 500 each from redeeming my indusind bank creditcard points. Till now they are not activated. We went shopping and they have returned us for not activating.
                  Details of cards barcode/voucher are here below.
                  1) [protected]
                  2) [protected]
                  3) [protected]
                  4) [protected]
                  Name : rachuri raju
                  Mobile no :[protected]

                  Please activate as soon as possible and confirm us by mail or message.

                  Thanks & regards,
                  Rachuri raju
                  Onemi.in customer support has been notified about the posted complaint.
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                    S
                    Sagar sandy
                    from Hyderabad, Telangana
                    Oct 30, 2017
                    Resolved
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                    What a # service i had with kishht. Guys please dont use any services pf kishht. I just taken a mobile from kishht for 65000 mobile phone i am paying 74000 on the whole and also they wont change emi date because there was a change in my salary date i requested them to change my emi date but i m not bothered abt cibil because it vl take only 4 to 5 days delay to pay my emi. While paying my emi they are charging around 1500 extra payment which is not included in emi last month i charged about 600 and this month i charged about 1500 there is no value of money. Hate kishht
                    May 19, 2018
                    Complaint marked as Resolved 
                    Verified Support
                    Apr 18, 2018
                    Kissht Customer Care's response
                    Dear Sagar Sandy, We regret the inconvenience caused. For customer convenience. we came with an option to change EMI date with some minimum charges. For further details contact us on [protected]@kissht.com. We will get back to you as early as possible. Thanks
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                      Z
                      Zohaib Hyder
                      from Bengaluru, Karnataka
                      Sep 9, 2017
                      Resolved
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                      Address: 560043
                      Website: kissht.com

                      I had ordered a product yesterday worth 52000 and made a downpayment of around 6000. They say that the loan is approved and was waiting for the confirmation. Suddenly i get a notification saying that the product loan has been declined. No proper customer service number. Pathetic service. If the refund is not processed i am taking this to consumer court and will not hesitate to fill consumer case againist this company.
                      May 19, 2018
                      Complaint marked as Resolved 
                      Verified Support
                      Apr 18, 2018
                      Kissht Customer Care's response
                      Dear Zohaib Hyder, Hope your problem is resolved.Final approval of loan happens after successful verification of the loan application. Please note in case the application gets rejected, down payment amount deducted is refunded back within 7 -10 days. If you need help Share your registered mobile number with us on [protected]@kissht.com. We will get back to you as early as possible. Thanks.
                      Please my cell phone bill
                      Give me for my email
                      dilavarmemon338gmail.com
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                        Madhur soni
                        from Tumkur, Karnataka
                        Aug 3, 2017
                        Resolved
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                        Address: Bangalore, Karnataka, 560098
                        Website: Kissht.com

                        I have paid 2300 as downpayment to kissht app for mi max 2 mobile phone. After i paid the amount one person called me and told me to upload numerous proofs of income and address. I did that and when i went to my orders tab in the app. Everything vanished. No sign of order details. The company is not taking calls. Not responding to mails. Please help me get my money refunded.
                        May 26, 2018
                        Complaint marked as Resolved 
                        Verified Support
                        Apr 18, 2018
                        Kissht Customer Care's response
                        Dear Madhur, we regret the inconvenience. Hope your problem is resolved. Please check there must be some updates in applications, update the app and check it again. In case the loan application gets rejected, down payment amount deducted will get reflected in customer account within 7 -10 days. If you need more details or any help, please share your registered mobile number with us on [protected]@kissht.com. We will get back to you as early as possible. Thanks.
                        I am purchase a laptop and pay rupees 2899 but not refund my cash and I have call again but any partion not received my call I waiting for call 1hour 30 minutes. Please solve my problems.
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                          Sujith Gowda
                          from Bengaluru, Karnataka
                          Jul 21, 2017
                          Resolved
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                          Resolved

                          I have ordered a product from kissht and for which i had done the down payment also and after that my loan approved and sanctioned. But it is been two days now i dint got my product delivered and cant even see the status where exactly my product is. I complained about that but they are telling me that today tomorrow. Am i going to get my product or not? Tell me this. So that i can file a consumer complaint for this and please solve the issue today itself
                          May 14, 2018
                          Complaint marked as Resolved 
                          Verified Support
                          Apr 10, 2018
                          Kissht Customer Care's response
                          Dear Sujith Gowda, regret the inconvenience. hope this query got resolved by now. In case you still need help, we request you to please drop an email with your registered mobile number in it at [protected]@kissht.com so that we can quickly help you with this. Thanks.
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                            laxmi vernekar
                            from Mumbai, Maharashtra
                            Jul 6, 2017
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra, 400053
                            Website: Kissht

                            To whom so ever concerned

                            I have made a down payment of 2500 odd amount via kissht.. my payment had been deducted and no information on the product has been shared. Request a call back urgently to discuss the same. If the product can't be processed please refund my money back to my card. It had also added a product to the cart that too had gone.

                            Thanks
                            Laxmi Vinayakram
                            [protected]
                            May 11, 2018
                            Complaint marked as Resolved 
                            Verified Support
                            Apr 10, 2018
                            Kissht Customer Care's response
                            Dear Laxmi, very sorry for the hassle you had to go through. Hope you got the refund till now. If not, request you to share your registered mobile number on [protected]@kissht.com so that we can help you. Thanks.
                            I have made a payment of Rs.7500 odd amount via kissht.. my payment had been deducted and no information on the product has been shared. Request a call back urgently to discuss the same. If the product can't be processed please refund my money back to my card.
                            Please see the details as below.
                            from.Prestige

                            Order #[protected]/25/2017 Suhas Ghadge Rs. 7, 500.00 Canceled View Order | Reorder
                            ghadsu's reply, Aug 25, 2017
                            my mobile no 9860307019
                            Kissht Customer Care's response, May 7, 2018
                            Verified Support
                            Dear Ghadsu, Regret the Inconvenience. Hope your problem is resolved. For futher information, please share your registered mobile number with us on [email protected].
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                              RahulGawande
                              from Mumbai, Maharashtra
                              Jul 6, 2017
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra, 400012
                              Website: shop.kissht.com

                              I have bought a product on emi from Kissht & loan status is showing approved & disbursed. But it has been more than 10 days I haven't received it also there isn't any intimation from their end regarding delivery. There is no customer care no mentioned on app. I had to find it on Google. I have been trying to contact on the no. but in vain. Noboady answers the call, just IVR keeps playing.
                              I want to know the status of my product. They have already taken down payment and first installment check. I have completed all required formalities from my end. So just tell me am I going to get the product or not & if yes then when. I need courier tracking details.
                              May 26, 2018
                              Complaint marked as Resolved 
                              Verified Support
                              Apr 18, 2018
                              Kissht Customer Care's response
                              Dear Rahul Gawande, Regret the inconvenience caused. Hope the query is resolved. In case you still need help, please share your registered mobile number with us on [protected]@kissht.com for quick assistance. Hope this helps. Thanks.
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                                Meenakshi Subramani
                                from Surat, Gujarat
                                Jul 1, 2017
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                                Address: 560095
                                Website: kissht.com

                                I have order an ornament from a reputed online gold shopping and applied EMI through Kissht they have processed very fast documentation and after i cancelled the order i am following up with kissht from very long time but nobody are ready to respond the customer care number is always not connecting the horrible thing is they have activated the EMI process through bank. such a disturbing experience through kissht
                                Dear Meenakshi -

                                Sorry to hear that you had a bad experience. Can we request you to pls drop u an email at [protected]@kissht.com so that we can quickly help you with this.

                                Thanks,
                                Vinay
                                I have canceled my order from the application, i had made the down payment so wish to know what is the procedure of getting the refund back (registered number is [protected]) please give me an update on [protected]
                                Kissht Customer Care's response, May 7, 2018
                                Verified Support
                                Dear Toral, please note in case of cancellation of an order or rejected applications, the down payment amount gets credited in customer's account in 7 to 10 working days. Hope your problem is resolved. For further information, please share your registered mobile number with us on [email protected] .Thanks.
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                                  Rohit Singam
                                  from Bengaluru, Karnataka
                                  Jul 1, 2017
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                                  Address: 560043
                                  Website: Kissht

                                  I placed and order of canon 700d but no confirmstion is done and i have made the payment also can i know the status of the order..its very urgent..can u send me camera in time or cancel my order...return back the miney to my bank acvount..can you do this as soon as possible...i need a cmera urgently for my course...i[censored] can send the order do it fast...or refund my miney...thankyou
                                  Dear Rohit,

                                  Can we pls request you to drop us an email at [protected]@kissht.com from your registered email id so thta we can quickly look at your case and rest assured we will come back with solution in 30 minutes post we receive your creds.

                                  Thanks,
                                  Team Kissht
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                                    samudra dev
                                    from Hyderabad, Telangana
                                    Jun 27, 2017
                                    Resolved
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                                    Resolved

                                    Address: 500082
                                    Website: www.kissht.freshdesk.com , kissht.com, www.freshworks.com

                                    I have ordered a product from kissth and for which i had done the down payment also and after that my loan approved and sanctioned or which it took almost a week, okay no problem with that. But it is been more than a week now i dint got my product delivered and can even see the status where exactly my product is. I complained about that and i got a ticket no as kiss[protected] and stating it as problem resolved, if problem is resolved then where is my product how iam supposed to get it. And they give some contact numbers as[protected],[protected] which nobody answers and the support number as [protected] which divert us to ivr and disconnect the call saying “all executives are busy pls call later” if they are busy iam ready to stay over call make me stay for 15 mins or more than that but solve my problem man. Am i going to get my product or not? Tell me this. So that i can file a consumer complaint for this and if someone else is facing the same problem then pls whatsapp me on [protected].
                                    Jun 29, 2017
                                    Complaint marked as Resolved 
                                    Thank u mr Mahavir for prompt response and good sense of resolving the issue..
                                    The problem has been solved, Thanks to Mr Mahavir, A simple and small suggestion to KISSHT is please response to your clients immediately and Pls change that IVR options provided on your Customer care number.
                                    I have ordered one plus 5 and first installment got deducted from my account all the documents are submitted. And it is saying conditionally approved. Give me the date of product delivery or return the money.
                                    Kissht Customer Care's response, Apr 3, 2018
                                    Verified Support
                                    Dear Debarghya, Hope this was resolved. In case you need any help, please share your registered contact number with us on [email protected] so that we can get back to you quickly. Thanks.
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