| Address: Der Deutsche ParkZ, 2nd floor, Subhash NagarRd, Near Nahur West Railway Station, Nahur (West), Mumbai – 400078 |
Loan Ref No. Los[protected]c84 I took a loan from Kissht app and my due date was on 9th Nov, only within 15 days of issuing the loan. I took a loan of Rs. 7052, while a lot of fees were charged and I only received an amount of Rs. 538 in my bank account. At first they showed that the EMI is for 24 months and no clear dates were given.
Kissht app calling my relatives number and mine too threatening me to call relatives and will make my cibl score wrong and also they said loan for 1 years period before disbursal but they made me pay almost 90% amount in 14 days with high interest and penalty… Daily calling me 50+ times and harassing. I am supposed to make [protected]@uicide now because of the kissht app. Abusive language and continuous threatening.
This company violates all RBI rules and regulations, .. Such company should be closed, who has given right this company to hack contact numbers and phone data amd calling on each and every number, company should be pay the compensation for all illegal activities. I request to RBI that such companies should be closed, due to their all illegal activity like..calling on personal contact and hacking phone
Data, and abusing customer.
May 7, 2023
Complaint marked as Resolved Kissht customer support has been notified about the posted complaint.
Verified Support
Mar 15, 2023
Kissht Customer Care's response Dear Sahil,
Thank you for sharing your concern with us.
We have arranged a call back from our concerned department.
They will contact you and will resolve your query within 24 working hours.
Have a pleasant day ahead!
Thank you!
Team Kissht!
Verified Support
Apr 06, 2023
Kissht Customer Care's response Dear Sahil,
We tried reaching you but in spite of our continuous efforts, we couldn't reach your number XXXXXXX506.
We request you to kindly share the alternate number and suitable time so that we can assist you further.
Also, we do not tolerate such behavior from executives, and it is strictly unacceptable for any executive to be unprofessional OR use inappropriate language while speaking to the customer. Please accept our sincere apologies for the inconvenience caused to you.
We want to investigate your case and take appropriate action on it, in order to ensure that such incidents do not occur in the future. But to do so, we need the following details from you:
1) Chat or call recording with the executive
2) Date and time of the call (you can share a screenshot of the call log)
3) Name of the executive you have with you.
Awaiting your response.
Thank you!
Team Kissht!
