[Resolved]  Kissht — down payment no refund

I received a message stating that they approved 50000 line of credit and when i logged in to the app it showed me all the options until i made the down-payment with processing fee of around 2564/- once the amount got deducted from my bank account it immediately said transaction failed and there is no details of any order on the app.. I can't say this as a fraud as this happened only yesterday and let me call the customer service today as the reviews suggested this is the worst cs.. Let me check and if i don't get my refund.. Then i will definitely sue them in consumer court as my husband is an allahabad high court judge himself in consumer court so i don't have to vend money for lawyers also. Please refund my money..
Shaniya khan
Con. [protected]
E-mail :[protected]@gmail.com
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May 21, 2018
Complaint marked as Resolved 
Verified Support
Apr 18, 2018
Kissht Customer Care's response
Dear Shaniya Khan, we regret the inconvenience. Hope your problem is resolved. Please note the Initial line of credit is shown in the app based on input provided by the customer and final line of credit is subjective to various factors like customer credit score and document verification. In case the loan application gets rejected, down payment amount deducted will get reflected in customer account within 7 -10 days. If you need any help contact us on [protected]@kissht.com. We will get back to you as early as possible. Thanks
Complaint comments 

Comments

What if i pay the processing fees and then cancel the loan application, will i get my processing fees refunded?
Very poor service it is.
Hopefully waiting for the same.

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