[Resolved]  Kissht — emi payment - not confirmed

Hi
I have taken 2 loans from Kissht and have been paying my EMI's on regular basis . For the month of August they have changed the options and they have changed their payment options and the payment link was disabled.
Then there a executive from Kissht posing himself as employee have reached me to make the payment "huzaifa.[protected]@kissht.com" as per his email I have made the payment.
Now that they have not acknowledged my payment nor the person has reverted to my emails.
I have been trying to reach their executives through Chat, Callcentre and email but no response and they have also blocked my card.
I need help .