[Resolved]  Kissht — For loan repayment

Hello sir I am student and I had taken a loan of amount 6500 on 9feb from Kissht. And due to pandemic and some financial issue I am unable to pay this amount right now I just want that please increase some time so that I can pay and your employees are Calling and abusing me and saying they will call my all contacts and I can't face this type of harrasment please help me...
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Mar 19, 2022
Complaint marked as Resolved 
Kissht customer support has been notified about the posted complaint.
Verified Support
Feb 16, 2022
Kissht Customer Care's response
Dear Mr. Mishra,

Please accept our sincere apology for the inconvenience caused to you.

We do not tolerate such behavior from the executives and it is strictly not acceptable for any caller to use any kind of inappropriate language while speaking to the customer.

We want to investigate your case and take appropriate action on the same but to investigate your case, we need the below details from you.

1) Chat/Call Recording of the call
2) Date And Time of the call (You can share call logs screenshot)
3) Name of the caller if you have it with you

Share it at [protected]@kissht.com so we can check and get back to you with the best possible resolution.

As requested by you, we have already stopped all the payment reminders/follow-ups on your account so that you do not face any inconvenience due to the same.

Kindly note that during this period, late fees will be charged as per the system on your FAST CASH line-of-credit.

We request you to please cooperate so that we can help you to resolve your query.

Have a Great Day Ahead!

Awaiting your response.

Thank you!
Team Kissht!
Complaint comments 

Comments

Dear Mr. Mishra,

Please accept our sincere apology for the inconvenience caused to you.

We do not tolerate such behavior from the executives and it is strictly not acceptable for any caller to use any kind of inappropriate language while speaking to the customer.

We want to investigate your case and take appropriate action on the same but to investigate your case, we need the below details from you.

1) Chat/Call Recording of the call
2) Date And Time of the call (You can share call logs screenshot)
3) Name of the caller if you have it with you

Share it at [protected]@kissht.com so we can check and get back to you with the best possible resolution.

As requested by you, we have already stopped all the payment reminders/follow-ups on your account so that you do not face any inconvenience due to the same.

Kindly note that during this period, late fees will be charged as per the system on your FAST CASH line-of-credit.

We request you to please cooperate so that we can help you to resolve your query.

Have a Great Day Ahead!

Awaiting your response.

Thank you!
Team Kissht!

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    Kissht Phone
    +91 22 3997 1977 [OnEMI Technology Solutions Pvt. Ltd.]
    +91 22 3014 8571
    Kissht Address
    202 Peninsula Centre, Parel, Mumbai, Maharashtra, India - 400012
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