[Resolved]  Kissht — fraudulent charges by kissht

Address:122017

I had loan#1090386 with kissht. This is my second loan with kissht and i had been their customer since 2018. I had just made them an enquiry from kissht about change of date of emi payment. However, when they told that there are charges, i declined and emailed them that no date change is needed and i will manage to pay on designated date. I still have those emails with me.

The date change never occurred and they charged rs. 250 to my account and when i inquired what that is about they said it is from the past loan which is already closed. I still have those emails from me. Imagine being told you are charged for a loan which you closed many months back and got noc for the same.

I simply made an inquiry how much date change request would charge. They levied the charges though i clearly have email stating not to do any date change.

Their customer support just ignores my calls and emails. For anyone interested in more details, please email me at [protected]@yahoo.com. I have several emails showing fraud and negligence by kissht. Their customer support has the best way to deal with clients, just to ignore them. Promise them call backs and never call back. Fraud company. Don't do any business with them else they will put unexplained charges on your account.
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Oct 17, 2019
Complaint marked as Resolved 
Kissht customer support has been notified about the posted complaint.
Verified Support
Sep 13, 2019
Kissht Customer Care's response
Dear Kushaagr,

We sincerely apologized for the inconvenience caused to you.

Due to some technical glitch, your ECS got submitted to the bank in a bulk file.

We had initiated your refund of amount Rs. 350 through our payment gateway and the same amount will get credit in your bank account within 5-7 working days.

Thank you for your patience. Team Kissht.
Aug 07, 2020
Updated by Kushaagr
I had not received any refund.
Complaint comments 

Comments

This is to inform you that i surbhi bajpai was availing your services i skiped one payment due some job issue the lady was on call she was so aggressive and has no ethics how to talk.
I need a resolution or else i will take you guys on a legal process

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