Kissht — Harassment

Ravi Sundar

Feb 16, 2023

Address:

20th G Cross, 19 eijpura Bangalore

Hi my name Ravi S phone no [protected]
When your agent or debt collector approaches me repeatedly in an effort to collect a debt, this is referred to as loan recovery agent harassment. This may be accomplished through conversations me emails, even in person. The loan recovery agent’s objective is to get you to repay the amount as quickly as feasible. The following behaviors will be regarded as harassment: and call friend for beat me this harassment done with from your agent he not call send any massage for due payment

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Kissht Customer Care

from Mumbai, Maharashtra

Feb 17, 2023

Verified Support

Dear Ravi,

Please accept our sincere apologies for the inconvenience caused to you.

We do not tolerate such behavior from the executives and it is strictly not acceptable for any executive to use any kind of inappropriate language while speaking to the customer.

We want to investigate your case and take appropriate action on the same but to investigate further, we need the below details from you.

1) Chat/Call Recording with the executive
2) Date And Time of the call (You can share call logs screenshot)
3) Name of the executive if you have with you

Also, we do understand your concern and want to help our esteemed customers in such situations.

As you claim to be facing issues making payments, what we can do for you is stop follow-up on your case until 28/02/2023 so that you do not receive any calls or follow-up from our team for payment reminders.

Kindly note that late fees will be charged as per the system on your FAST CASH line of credit during this period.

In addition to this, we would like to inform you that we are also providing you with a special offer to make further repayment easy for you.

We are also offering you a 60% waiver on your late fees. The said offer will be activated in the next 24 working hours, and we suggest you kindly make payment of your pending repayment amount at the earliest possible time without fail.

Kindly, help us with the above-requested details at [protected]@kissht.com so we can check and get back to you with the best possible resolution.

Awaiting your response.

Thank you!
Team Kissht!