Kissht — kissht fraud of personal loan

I am trying to get personal loan. Kissht app show me you are eligible for 3000 rs. So i add my bank details and proceed. After clicking on that button they shows me charges and repayment date. It's only 15 days and i only giye 2044 in my account. They took 480rs one time fee +360 rs processing fee 18 %gst and interest. I call to çustomer care, and request to take your money back. But they didnt. I send emails to them but they didn't reply to email.
Please make some action against this app
+1 photos
Was this information helpful?
No (0)
Yes (0)
Kissht customer support has been notified about the posted complaint.
Nov 30, 2019
Updated by Sachin Wakchaure
They didn't reply yrt
Nov 30, 2019
Updated by Sachin Wakchaure
They didn't reply yet
Nov 30, 2019
Updated by Sachin Wakchaure
I think I have to complaint somewhere else
Dec 02, 2019
Updated by Sachin Wakchaure
This is reply

Dec 02, 2019
Updated by Sachin Wakchaure
They mail me that you are not call in working hour.
But I have called them in working hour

Dec 02, 2019
Updated by Sachin Wakchaure
Check my call record there is no customer support

Dec 02, 2019
Updated by Sachin Wakchaure
I will not pay any charges.
I only pay 2044 RS
Verified Support
Dec 04, 2019
Kissht Customer Care's response
Dear Sir/Madam,

Sorry for the inconvenience caused to you.

Being a genuine company, Kissht keeps the transparency between the user and the application so the details such as interest rates, processing fees, disbursal amount, repayment amount, etc. are shared with the customer before disbursal. The amount is disbursed when the customer accepts the offer by clicking on the "Confirm And Continue/GET THE MONEY" button.

In your case, we have shared the details of your line of credit and after that, we had given you the option to add bank details.

We suggest you to kindly make the payment so that we can close it.

For more clarification, reach us on [protected]@kissht.com.
Thank You!
Dec 10, 2019
Updated by Sachin Wakchaure
They didn't shoew me charges and tenure day before. And I continue mailed them but they didn't reply. Instead of solving it they only send me payment link. I wait for there mail and now they charged penalty. This is all there fault I will not pay any extra penalty
Dec 10, 2019
Updated by Sachin Wakchaure
It's there fault to not reply any of my mail. So they have to remove all penalty they charged to me.
Kissht walon me time period reply Kiya hota to main usi waqt pay kar details . Main to reply ka wait kar Raha tha.Magar unhone reply nahi kiya.
Complaint comments 

Comments

1. Customer has been not responding of my call,
2. I am not satisfied from customer care,
3.I did pay 3000 rupees but not seen payment received

Your coustmer care not give phone my all way calling

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kissht
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    765
    Pending
    97
    Resolved
    484
    Kissht Phone
    +91 22 3997 1977 [OnEMI Technology Solutions Pvt. Ltd.]
    +91 22 3014 8571
    Kissht Address
    202 Peninsula Centre, Parel, Mumbai, Maharashtra, India - 400012
    View all Kissht contact information