[Resolved] Kissht — Online loan emi harassment by collection executive

Sheffin Sunil mathew

Aug 10, 2022

Address:

2nd Floor, Der Deutsche Parkz, Subhash Nagar Rd, Nahur Station, Nahur West, Industrial Area, Bhandup West, Mumbai, Maharashtra 400078

Hi I take so many loans emi from kissht app and repay every time before one month left. But due to some health issues I can't pay my last time loan emi. They send one exicutive to my rented home, he visited home daily several time.. My house owner say to leave room immediately bcoz of his unwanted presence every day. And also he visited my wife work place and use abusive language to her. She is mentally worried, I PAY their amout fully but I want three months time. Plz do nessesory action against them otherwise something happens here

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Sep 10, 2022

Complaint marked as Resolved

Kissht customer support has been notified about the posted complaint.

Verified Support

Aug 10, 2022

Kissht Customer Care's response Dear Sir,

Please accept our sincere apologies for the inconvenience caused to you.

We do not tolerate such behavior from the executives and it is strictly not acceptable for any executive to use any kind of inappropriate language while speaking to a customer.

We want to investigate your case and take appropriate action on the same but to investigate further, we need the below details from you.

1) Chat/Call Recording with the executive
2) Date And Time of the call (You can share call logs screenshot)
3) Name of the executive if you have with you

Also, we regret to inform you that we are unable to view your contact details in our system.

Kindly, help us with your registered contact details at [protected]@kissht.com so we can check and get back to you with the best possible resolution.

Awaiting your response.

Thank you!
Team Kissht!