[Resolved] Kissht — refund

Mansi@

from Mumbai, Maharashtra

Address:

D-407 ,rajswapnapurti mhada colony behind chordiya petrol pump teesgaon road waluj aurangabad, Bulandshahr, Uttar Pradesh, 431136

I order a product via this app. I dont know b it declined to approve for that product because of your process is very slow but deducted 2143 rs from my account it talen my aadhar pan and a photo. It said the refund has been done i didnot hot any refund neither they receive calls nor behaving responsive. They said to refund it within 7 days days has been passed and they became unresponsive now. The status they show that they refunded but they didn't. Please contact them to refund my money i shall be highly obliged to you. My registered no [protected]
Thank you.

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Sep 15, 2019

Complaint marked as Resolved

Kissht customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2019

Kissht Customer Care's response Dear Mansi,

We sincerely apologized for the inconvenience caused to you.

Your all documents were approved but as you had raised the cancellation request so we had proceeded with your request on 13/08/2019 and also had initiated your refund on priority basis on the same day via NEFT mode.

As per our company procedure, NEFT refund takes 3 working days to get credit the amount in your account. So be rest assured your amount will get credit to your provided bank account within 3 working days.

For future assistance, reach us on [protected]@kissht.com
Team Kissht.