[Resolved]  Kissht — repaid the loan but loan status shows ongoing.

Address:202 Peninsula Centre, Parel, Mumbai 400012, Akola, Maharashtra, 444001

Respected sir,
I took lone from kishtt app on 17 jan 2020
Loan amount 3, 650.00 and i paid rs. 3, 732.16 /- on date 22nd jan 2020 before 10 days of my first emi instalment. The amount got deducted from my bank account i received the message of payment successful, email confirmation too. But the problem is when i opened the app it still shows your loan amount is due and when i clicked on that it shows 0 rs. Of the repayment amount. Status shows ongoing but when i checked paid status it shows paid. Now please make it fast and close my loan amount window because i have paid it. I tried to call customer care from yesterday but no response from their side. I want my loan window to be closed immediately.
Customer id 3656271 / [protected] mobile no.
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Feb 28, 2020
Complaint marked as Resolved 
Kissht customer support has been notified about the posted complaint.
Verified Support
Jan 24, 2020
Kissht Customer Care's response
Dear Karan,

Sorry for the inconvenience caused to you.

We have received your payment and the same has been updated.

But we regret to inform you that we are facing some technical issues due to which application not get closed yet and our team is working to fix the same.

We request you to kindly wait as this issue will get resolved within 24-48 working hours.

For more information, reach us on [protected]@kissht.com

Your patience is highly appreciated.
Thank You!!
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    202 Peninsula Centre, Parel, Mumbai, Maharashtra, India - 400012
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